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spa receptionist: Resume Samples & Writing Guide
Professional Summary
Dynamic and customer-focused professional with extensive experience in the spa industry. Proven ability to provide exceptional customer service and handle administrative duties efficiently.
Employment history
Chief Spa Receptionist, Bank of America Charlotte, North Carolina
October 2010 – Present
- Assisting with marketing and promotional activities
- Assisting with payroll and other financial tasks
- Upselling services and products
Spa Receptionist, Walmart Bentonville, Arkansas
April 2010 – October 2010
- Maintaining cleanliness of reception area
- Maintaining customer databases
- Assisting with general administrative tasks
Jr. Spa Receptionist, Amazon Seattle, Washington
November 2008 – March 2010
- Upselling services and products
- Maintaining accurate records of customer interactions
- Handling customer inquiries
Education
Stanford University, Stanford, California
Master of Arts in Medical Office Administration, September, 2008
Stanford University, Stanford, California
Bachelor of Science in Medical Office Administration, September, 2004
Skills
Quality Assurance
Time Management
Emotional Intelligence
Interpersonal
Reception
Copying
Database Management
Multi-tasking
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Employment history
Senior Spa Receptionist, Walmart Bentonville, Arkansas
November 2017 – Present
- Assisting with general administrative tasks
- Upselling services and products
- Greeting and checking in customers
Spa Receptionist, Amazon Seattle, Washington
April 2017 – October 2017
- Maintaining customer databases
- Assisting with general administrative tasks
- Upselling services and products
Jr. Spa Receptionist, UnitedHealth Group Minnetonka, Minnesota
October 2016 – March 2017
- Greeting and checking in customers
- Scheduling appointments
- Maintaining customer databases
Education
University of Michigan, Ann Arbor, Michigan
MD in Business Administration, August, 2016
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Office Administration, August, 2012
Skills
Collaboration
Database Management
Professionalism
Process Improvement
Filing
Telephone Skills
Scheduling
Customer Service
Employment history
Lead Spa Receptionist, Google Mountain View, California
October 2016 – Present
- Processing payments
- Assisting with payroll and other financial tasks
- Maintaining cleanliness of reception area
Spa Receptionist, CVS Health Woonsocket, Rhode Island
April 2016 – October 2016
- Maintaining accurate records of customer interactions
- Assisting with customer complaints and feedback
- Assisting with inventory management
Entry Level Spa Receptionist, Google Mountain View, California
October 2015 – March 2016
- Maintaining accurate records of customer interactions
- Scheduling appointments
- Assisting with customer complaints and feedback
Education
University of Michigan, Ann Arbor, Michigan
Master of Arts in Office Administration, August, 2015
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Business Administration, August, 2011
Skills
Organization
Presentation
Interpersonal
Project Management
Records Management.
Scheduling
Bookkeeping
Database Management
Professional Summary
Dynamic and personable Spa Receptionist with a strong background in administrative and clerical work. Experienced in providing exceptional customer service and managing front desk operations.
Employment history
Lead Spa Receptionist, General Electric Boston, Massachusetts
June 2009 – Present
- Answering phones
- Greeting and checking in customers
- Assisting with general administrative tasks
Associate Spa Receptionist, CVS Health Woonsocket, Rhode Island
December 2008 – May 2009
- Upselling services and products
- Assisting with marketing and promotional activities
- Assisting with staff scheduling
Jr. Spa Receptionist, Google Mountain View, California
December 2007 – November 2008
- Assisting with general administrative tasks
- Answering phones
- Upselling services and products
Education
University of Florida, Gainesville, Florida
MD in Business Administration, October, 2007
University of Florida, Gainesville, Florida
Bachelor of Arts in Business Administration, October, 2003
Skills
Self-Motivation
Negotiation
Mentoring
Conflict Resolution
Bookkeeping
Office Administration
Data Entry
Scanning
Employment history
Senior Spa Receptionist, Walmart Bentonville, Arkansas
July 2021 – Present
- Assisting with marketing and promotional activities
- Maintaining cleanliness of reception area
- Maintaining customer databases
Spa Receptionist, Walmart Bentonville, Arkansas
July 2020 – June 2021
- Assisting with payroll and other financial tasks
- Processing payments
- Greeting and checking in customers
Jr. Spa Receptionist, JPMorgan Chase New York, New York
December 2019 – June 2020
- Maintaining customer databases
- Maintaining accurate records of customer interactions
- Answering phones
Education
University of Maryland, College Park, Maryland
Bachelor of Arts in Accounting, October, 2019
Skills
Organization
Database Management
Coaching
Documentation
Microsoft Office
Invoicing
Filing
Customer Service
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spa receptionist Job Descriptions; Explained
If you're applying for an spa receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
spa receptionist
- Spa receptionists are responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments.
- Other responsibilities include notifying staff members of any customer cancellations or the arrival of any unscheduled visitors.
- Their duties may also include light administrative and clerical duties, such as opening and distributing mail, filing, data entry and the preparation of letters and documents.
- Receptionists meet and greet customers, providing a positive and friendly attitude.
- They check in customers as they arrive for their scheduled appointments.
- They may also provide daily maintenance of the spa’s lobby or reception area.
- Caring for office furniture, plants and periodicals are some examples of these additional duties.
2
spa receptionist
- Answer, screen and forward any incoming phone calls while providing basic information when needed. Make follow up calls to customers to remind them of their appointments.
- Handle appointment cancellation and shifting duties.
- Operate the cash, take payments for services rendered and issue change and receipts.
- Ask customer of the feedback on Spa & Salon services and handled guest complaints calmly and professionally.
3
spa receptionist (intern)
- Admin Duties ( answering emails and phone calls), Submit daily/ monthly reports.
- perform all reception operational duties including check in, check out, billing and reservation procedures.
- StaffingInform the therapists of all customers preferences to ensure the highest level of customization
- Ensure and act as a real link between customers, therapists and spa management team.
4
senior spa receptionist
- Scheduled guest appointments.
- Marketed and sold exclusive products, services, and memberships to increase retail sales
- Liaised with internal departments such as hospitality, restaurants, in room dining to ensure guests satisfaction.
- Greeted VIP guests, representing the company through poise and professionalism.
5
spa receptionist/front desk attendant
- 11 months working onboard a cruise line for Celebrity Cruises.
- Greet guests as they arrive for their appointments; escort them to the appropriate waiting area, and offer them a hot or cold beverage along with their personal forms to complete.
- Communicate and coordinate with a staff of 40 employees, and report to the Spa Manager.
- Ensure all areas of the spa are presentable to guests (front desk, waiting rooms, solarium, steam rooms, change rooms, bathrooms, fitness centre, etc.)
- Restock all areas of the spa and fitness centre; laundry items, retail products for displays and presentations, linens and robes for the steam rooms, back bar products.
- Perform educational seminars on skin care, products and services for ~40 guests.
- Inventory products.
spa receptionist Job Skills
For an spa receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Word Processing
- Scheduling
- Typing
- Filing
- Customer Service
- Data Entry
- Microsoft Office
- Reception
- Telephone Skills
- Inventory Management
- Cash Handling
- Multi-tasking
- Bookkeeping
- Invoicing
- Office Administration
- Spreadsheets
- Copying
- Scanning
- Database Management
- Records Management.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your spa receptionist Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Yolanda Evans
820 Sunset Drive, Villanueva, NM 87560Employment history
Chief Spa Receptionist, Walmart Bentonville, Arkansas
November 2015 – Present
- Maintaining customer databases
- Handling customer inquiries
- Assisting with staff scheduling
Spa Receptionist, Apple Cupertino, California
May 2015 – November 2015
- Maintaining customer databases
- Assisting with inventory management
- Assisting with customer complaints and feedback
Entry Level Spa Receptionist, Google Mountain View, California
May 2014 – April 2015
Education
University of Illinois, Urbana, Illinois
Bachelor of Arts in Accounting, March, 2014
Skills
Problem Solving
Interpersonal
Leadership
Reliability
Scheduling
Inventory Management
Cash Handling
Bookkeeping
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your spa receptionist Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Entry Level Spa Receptionist, Walmart Bentonville, Arkansas
August 2021 – May 2022
- Assisting with staff schedulings
- Handling customer inquirys
- Answerings phones
Education
University of California, Berkeley, California
Master of Science in Human Resources Management, June, 2021
University of California, Berkeley, California
Bachelor of Science in Office Administration, June, 2017
Skills
Adaptability
Technical
Attention to Detail
Collaboration
Reception
Telephone Skills
Bookkeeping
Spreadsheets
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
spa receptionist Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an spa receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Spa Receptionist
Bank of America
Charlotte, North Carolina
Bank of America
Charlotte, North Carolina
To the respected Bank of America Recruitment Team
I am a passionate Spa Receptionist with 15 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Spa Receptionist position at Bank of America, where I believe my skills and expertise would be a great asset to your team.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
Thank you for considering my application for the Chief Spa Receptionist role. I am looking forward to a future where we work together to drive this organization's success.
Thank you for your time,
Kevin Yates
622-287-2589
[email protected]
Kevin Yates
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.