5 Amazing receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

receptionist

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receptionist: Resume Samples & Writing Guide

Professional Summary

Highly organized and detail-oriented professional with extensive experience in administrative and clerical roles. Proven track record of providing exceptional customer service and managing front desk operations.

Employment history

Lead Receptionist, Amazon Seattle, Washington

October 2011 – Present

Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department
Prepare reports and presentations with statistical data, as assigned
Respond to public inquiries

Associate Receptionist, UnitedHealth Group Minnetonka, Minnesota

October 2010 – September 2011

Maintaining and updating filing systems
Providing administrative support to other departments
Maintaining security by following procedures and controlling access (monitoring logbook, issuing visitor badges, etc

Jr. Receptionist, UnitedHealth Group Minnetonka, Minnesota

April 2009 – September 2010

Prepare reports and presentations with statistical data, as assigned
Maintaining and updating filing systems
Provide general administrative and clerical support including photocopying, fax and mailing

Education

Cornell University, Ithaca, New York

Bachelor of Science in Medical Office Administration, February, 2009

Skills

Data Analysis

Listening

Coaching

Organization

Accounting

Troubleshooting

Project Management

Computer Literacy

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Employment history

Senior Receptionist, Microsoft Redmond, Washington

March 2017 – Present

Respond to public inquiries
Assisting with special projects as needed
Maintaining office supplies and ordering when necessary

Receptionist, CVS Health Woonsocket, Rhode Island

September 2015 – February 2017

Greet and welcome visitors and direct them to the appropriate person
Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department
Receive, sort, and distribute daily mail/deliveries

Junior Receptionist, General Electric Boston, Massachusetts

April 2014 – August 2015

Maintaining security by following procedures and controlling access (monitoring logbook, issuing visitor badges, etc
Greeting and directing visitors and clients
Maintain office supply inventories

Education

University of Maryland, College Park, Maryland

Bachelor of Science in Accounting, February, 2014

Skills

Time Management

Quality Assurance

Computer Literacy

Self-Motivation

Process Improvement

Technical

Project Management

Computer Literacy

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Professional Summary

An organized and professional receptionist with excellent interpersonal skills and a passion for providing outstanding customer service. Experienced in handling a wide range of administrative and clerical tasks in a fast-paced environment.

Employment history

Lead Receptionist, Apple Cupertino, California

January 2010 – Present

Maintaining and updating filing systems
Respond to public inquiries
Perform data entry and scan documents

Receptionist, General Electric Boston, Massachusetts

January 2009 – December 2009

Coordinating travel arrangements
Assist in the preparation of regularly scheduled reports
File and update contact information of employees, customers, suppliers and external partners

Junior Receptionist, JPMorgan Chase New York, New York

January 2008 – December 2008

Responding to inquiries and providing customer service
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
File and update contact information of employees, customers, suppliers and external partners

Education

University of Florida, Gainesville, Florida

Medical Office Administration, November, 2007

Skills

Analytical

Database Management

Technical

Time Management

Risk Management

Reporting

Supervisory

Troubleshooting

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Employment history

Senior Receptionist, Walmart Bentonville, Arkansas

August 2016 – Present

Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
Maintaining office supplies and ordering when necessary
Assisting with special projects as needed

Receptionist, CVS Health Woonsocket, Rhode Island

January 2016 – July 2016

Develop and maintain a filing system
Assisting with special projects as needed
Greet and welcome visitors and direct them to the appropriate person

Entry Level Receptionist, Bank of America Charlotte, North Carolina

August 2014 – December 2015

Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department
Maintain office supply inventories
Perform data entry and scan documents

Education

Stanford University, Stanford, California

MD in Business Administration, June, 2014

Stanford University, Stanford, California

Bachelor of Arts in Office Administration, June, 2010

Skills

Analytical

Organization

Creativity

Collaboration

Risk Management

Written Communication

Troubleshooting

Accounting

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Employment history

Senior Receptionist, Bank of America Charlotte, North Carolina

February 2019 – Present

Order and track office supplies
Handling incoming and outgoing payments
Receive, sort, and distribute daily mail/deliveries

Associate Receptionist, CVS Health Woonsocket, Rhode Island

September 2017 – January 2019

Maintaining and updating filing systems
Responding to inquiries and providing customer service
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)

Jr. Receptionist, Walmart Bentonville, Arkansas

February 2017 – August 2017

Update appointment calendars and schedule meetings/appointments
Provide general administrative and clerical support including photocopying, fax and mailing
Maintaining and updating filing systems

Education

Harvard University, Cambridge, Massachusetts

Master of Arts in Human Resources Management, December, 2016

Harvard University, Cambridge, Massachusetts

Bachelor of Science in Business Administration, December, 2012

Skills

Written Communication

Supervisory

Adaptability

Presentation

Social Media

Reporting

Quality Assurance

Technical

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receptionist Job Descriptions; Explained

If you're applying for an receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

receptionist

Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Hear and resolve complaints from customers or the public.
Schedule appointments and maintain and update appointment calendars.
File and maintain records.
Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided.

receptionist

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

receptionist

Fielded appointment scheduling calls as well as generated calls to confirm appointments with each client
Updated therapists with daily and weekly appointment schedules
Greeted and registered clients as they arrived
Collected and logged in client payments
Organized therapists schedules and communicated changes

receptionist

Answer phone calls.
File resident checks and account for monthly payments of rent.
Assist residents with daily living.
Place meal orders for handicap residents.
Plan weekend entertainment for residents (bingo, movie showing, etc.)
File maintenance requests from residents and staff.

receptionist

Greet persons entering an establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
Klanten verwelkomen;
Check-in – check-out + kamers controleren;

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receptionist Job Skills

For an receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Computer Literacy
Database Management
Quality Assurance
Troubleshooting
Technical
Data Analysis
Project Management
Business Acumen
Process Improvement
Financial Management
Visualization
Reporting
Customer Service
Presentation
Written Communication
Social Media
Risk Management
Supervisory
Innovation
Accounting

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Receptionist, Bank of America Charlotte, North Carolina

February 2011 – May 2022

Update appointment calendars and schedule meetings/appointments
Perform data entry and scan documents
Maintaining security by following procedures and controlling access (monitoring logbook, issuing visitor badges, etc

Associate Receptionist, Google Mountain View, California

August 2009 – January 2011

Respond to public inquiries
Maintaining office supplies and ordering when necessary
Assisting with special projects as needed

Entry Level Receptionist, UnitedHealth Group Minnetonka, Minnesota

February 2009 – July 2009

Coordinating travel arrangements
Processing and distributing incoming and outgoing documents
Managing incoming and outgoing mail and packages

Education

University of Florida, Gainesville, Florida

Data Entry, December, 2008

Skills

Attention to Detail

Negotiation

Documentation

Project Management

Innovation

Reporting

Risk Management

Quality Assurance

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly organized and reliable professional with excellent customer service and administrative skills. Proven ability to manage a busy reception area and provide exceptional support to customers and colleagues.

Employment history

Senior Receptionist, Bank of America Charlotte, North Carolina

December 2011 – Present

Scheduling appointements, and managing calenders
Assisting with special projectss as neededed
Preparing meeting materials, and taking notes's

Receptionist, Apple Cupertino, California

June 2010 – November 2011

Respond too public inquirys
Receve, sort, an distrubute daily mail/deliveris
Answering incomming calls an directing them too the approriate partys

Jr. Receptionist, Google Mountain View, California

July 2009 – June 2010

"I went to the store to buy some food
I went too the store too buy some food.

Education

University of California, Berkeley, California

MD in Office Administration, May, 2009

University of California, Berkeley, California

Bachelor of Arts in Office Administration, May, 2005

Skills

Data Analysis

Collaboration

Supervisory

Self-Motivation

Written Communication

Computer Literacy

Technical

Data Analysis

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Receptionist
UnitedHealth Group
Minnetonka, Minnesota

To the respected UnitedHealth Group Hiring Team

I am a passionate Receptionist with 14 years of experience in Administrative & Clerical. I am excited to submit my application for the Lead Receptionist position at UnitedHealth Group, where I believe my skills and expertise would be a great asset to your team.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

I appreciate the opportunity to apply for the Lead Receptionist position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

With gratitude,
Gus Anderson
979-007-5272
[email protected]

Gus Anderson

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