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front desk clerk: Resume Samples & Writing Guide
Professional Summary
Dynamic and detail-oriented professional with extensive experience providing exceptional customer service and administrative support. Skilled in managing front desk operations, data entry, and problem resolution in a fast-paced environment.
Employment history
Lead Front Desk Clerk, CVS Health Woonsocket, Rhode Island
July 2010 – Present
- Perform basic bookkeeping and clerical duties
- )
- Receive, sort and distribute daily mail/deliveries
Front Desk Clerk, Microsoft Redmond, Washington
January 2010 – June 2010
- Direct visitors to the appropriate person and office
- Prepare and monitor invoices and receipts
- Receive, sort and distribute daily mail/deliveries
Junior Front Desk Clerk, CVS Health Woonsocket, Rhode Island
January 2009 – December 2009
- Prepare documents and reports
- Provide general administrative and clerical support
- Greet and welcome guests
Education
University of Michigan, Ann Arbor, Michigan
Accounting, November, 2008
Skills
Time Management
Presentation
Documentation
Networking
Financial Management
Social Media
Project Management
Problem Solving
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Professional Summary
Dynamic and organized professional with extensive experience in customer service and administrative support. Skilled in providing top-notch customer service, managing daily operations, and streamlining administrative processes.
Employment history
Senior Front Desk Clerk, Amazon Seattle, Washington
June 2014 – Present
- Follow up on customer inquiries and complaints
- Prepare and monitor invoices and receipts
- Take and relay messages
Associate Front Desk Clerk, Google Mountain View, California
December 2013 – May 2014
- Take and relay messages
- Prepare documents and reports
- Greet and welcome guests
Entry Level Front Desk Clerk, Google Mountain View, California
June 2012 – November 2013
- Provide general administrative and clerical support
- Greet and welcome guests
- Maintain filing system
Education
Cornell University, Ithaca, New York
Doctor of Medical Office Administration, April, 2012
Cornell University, Ithaca, New York
Bachelor of Arts in Office Administration, April, 2008
Skills
Collaboration
Collaboration
Documentation
Computer Literacy
Time Management
Relationship Management
Business Acumen
Process Improvement
Professional Summary
A highly organized and detail-oriented professional with extensive experience in customer service and administrative support. Proven ability to manage multiple tasks efficiently and effectively while providing excellent customer service.
Employment history
Chief Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
June 2012 – Present
- )
- Answer inquiries and provide information
- Perform basic bookkeeping and clerical duties
Associate Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
December 2011 – June 2012
- Maintain a clean and organized front desk area
- Perform basic bookkeeping and clerical duties
- Provide general administrative and clerical support
Entry Level Front Desk Clerk, Microsoft Redmond, Washington
December 2010 – November 2011
- Direct visitors to the appropriate person and office
- Prepare and monitor invoices and receipts
- Prepare documents and reports
Education
University of Maryland, College Park, Maryland
Master of Science in Medical Office Administration, October, 2010
University of Maryland, College Park, Maryland
Bachelor of Science in Office Administration, October, 2006
Skills
Documentation
Analytical
Negotiation
Research
Quality Assurance
Business Acumen
Project Management
Visualization
Employment history
Senior Front Desk Clerk, Microsoft Redmond, Washington
December 2019 – Present
- Monitor visitor access and maintain security awareness
- Direct visitors to the appropriate person and office
- Prepare documents and reports
Associate Front Desk Clerk, JPMorgan Chase New York, New York
July 2018 – November 2019
- Perform basic bookkeeping and clerical duties
- Manage phone calls and correspondence (e-mail, letters, packages etc
- )
Entry Level Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
December 2017 – June 2018
- Receive, sort and distribute daily mail/deliveries
- Maintain filing system
- Perform basic bookkeeping and clerical duties
Education
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Medical Office Administration, November, 2017
Skills
Adaptability
Professionalism
Conflict Resolution
Teamwork
Database Management
Problem Solving
Troubleshooting
Business Acumen
Employment history
Chief Front Desk Clerk, General Electric Boston, Massachusetts
April 2015 – Present
- Prepare documents and reports
- Receive, sort and distribute daily mail/deliveries
- Provide general administrative and clerical support
Associate Front Desk Clerk, Bank of America Charlotte, North Carolina
September 2014 – March 2015
- Greet and welcome guests
- Receive, sort and distribute daily mail/deliveries
- Prepare documents and reports
Jr. Front Desk Clerk, Microsoft Redmond, Washington
April 2013 – August 2014
- Maintain filing system
- Take and relay messages
- Update calendars and schedule meetings
Education
Cornell University, Ithaca, New York
Project Management, February, 2013
Skills
Customer Service
Relationship Management.
Emotional Intelligence
Risk Management
Decision Making
Troubleshooting
Problem Solving
Process Improvement
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front desk clerk Job Descriptions; Explained
If you're applying for an front desk clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
36
front desk clerk
- Handled all incoming calls and promptly responded to inquiries via email and telephone
- Processed and turned-in payments made by members with little or no errors
- Maintained a record of all guests and members coming to the gym daily
- Provided exceptional customer service to all visitors and clients
- Promoted new classes and additional services offered by the business to clients
- Executed administrative tasks, including but not limited to email, fax, distributing parcels and updating calendars
- Composed and distributed brochures, flyers, and signs
37
front desk clerk
- Perform check in / check out process smoothly.
- Provide guests with full information about hotel services and facilities.
- Resolve guest complaints and answer questions regarding policies.
- Take reservations and increase sales.
- Demonstrate excellent interpersonal and communication skills.
38
front desk clerk / cashier
- Ran front desk
- Cleaned lobby
- Set up breakfast
- Computer systems
39
front desk clerk
- Listen to customer requests, referring geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests or special needs.
- Perform clerical duties such as typing, faxing, operation systems used by the property and sorting mail.
- Keep records of clients needs and services.
- Train or instruct employees in job duties or company policies and procedures.
- Interpret questions and requests of Spanish speaking clients to other employees to ensure the clients’ needs were met.
- Prepared statements and any billing requested by upper management.
40
front desk clerk
- Provided outstanding customer service while enforcing set procedures and guidelines in accordance with state regulations as well as company policies
- Welcomed guests and assisted with check in/check out process with fast, friendly, and flawless service
- Determined if reservation was complimentary or required payment at check in
- Evaluated guest casino activity to determine room comps in order to book telephone and walk-in reservations
- Signed up new members with player cards and updated existing member accounts while maintaining confidentiality of all player accounts
- Communicated details of current and upcoming events, promotions, and entertainment within the casino
- Interacted daily with guests, fellow employees, upper management, and other departments as necessary
front desk clerk Job Skills
For an front desk clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job
effectively. Some examples of technical skills are data analysis, project management, software proficiency,
and programming languages, to name a few.
Add the technical skills that will get hired in your career
field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills
section of the builder, manually write in the skill or simply click on "Add more skills". This will
automatically generate the best skills for your career field, choose your skill level, and hit "Save &
Next."
- Computer Literacy
- Data Analysis
- Database Management
- Troubleshooting
- Quality Assurance
- Process Improvement
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Relationship Management
- Technical Writing
- Customer Service
- Project Management
- Presentation
- Social Media
- Strategic Thinking
- Time Management
- Problem Solving
- Decision Making
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including
soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your
problem-solving abilities and show that you navigate challenges and changes in the workplace
efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select
your preferred resume template in the skills section, enter the skills manually or use the "Add more skills"
option. Our resume builder will generate the most relevant soft skills for your career path. Choose your
proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your front desk clerk Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Ollie Nelson 687 Willow Park, Burney, CA 96013
Professional Summary
Highly organized and motivated professional with a proven track record of success in front desk clerk roles. Possesses excellent communication, customer service, and problem-solving skills.
Employment history
Lead Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
June 2014 – Present
- Perform basic bookkeeping and clerical duties
- Take and relay messages
- Prepare documents and reports
Associate Front Desk Clerk, CVS Health Woonsocket, Rhode Island
June 2013 – June 2014
- Answer inquiries and provide information
- Provide general administrative and clerical support
- Greet and welcome guests
Entry Level Front Desk Clerk, Google Mountain View, California
December 2012 – June 2013
Education
Stanford University, Stanford, California
MD in Medical Office Administration, October, 2012
Stanford University, Stanford, California
Bachelor of Science in Accounting, October, 2008
Skills
Project Management
Time Management
Stress Management
Quality Assurance
Troubleshooting
Project Management
Relationship Management
Data Analysis
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your front desk clerk Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Front Desk Clerk, Microsoft Redmond, Washington
November 2016 – May 2022
- Provide genral administrative an clerical support
- Prepair documents an reports.
Associate Front Desk Clerk, Microsoft Redmond, Washington
November 2015 – October 2016
- Take and relay messagess
- Manage phone callsd and correspondence (e-mail, letters, packages etc.
- Maintainn a clean and organizedd front desk areaa
Entry Level Front Desk Clerk, Bank of America Charlotte, North Carolina
June 2014 – October 2015
- Provide general administrativ and clerical suport
- Direct visitors too the appropriate person an office
- Monitor visitor acess and maintain security awarness
Education
Harvard University, Cambridge, Massachusetts
Executive Administrative Assistant, April, 2014
Skills
Presentation
Flexibility
Collaboration
Self-Motivation
Visualization
Problem Solving
Strategic Thinking
Customer Service
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
front desk clerk Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an front desk clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Front Desk Clerk
Amazon
Seattle, Washington
Amazon
Seattle, Washington
Amazon Recruitment Team
I am writing to express my interest in the Lead Front Desk Clerk role at Amazon. As a Front Desk Clerk with 14 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.
As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Data Entry to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.
Thank you for considering my application for the Lead Front Desk Clerk role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.
Kindest regards,
Tom Hawkins
936-901-4178
[email protected]
Tom Hawkins
Showcase your most significant accomplishments and qualifications with this cover
letter.
Personalize this cover letter in just few minutes with our user-friendly tool!
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the
competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.