5 Amazing patient access specialist Resume Examples (Updated 2023) + Skills & Job Descriptions

patient access specialist

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patient access specialist: Resume Samples & Writing Guide

Professional Summary

Highly organized and detail-oriented Patient Access Specialist with extensive experience in administrative and clerical roles. Committed to providing exceptional customer service and ensuring efficient patient access processes.

Employment history

Senior Patient Access Specialist, General Electric Boston, Massachusetts

August 2010 – Present

Verify insurance eligibility and benefits
Answer incoming calls and respond to inquiries
Collect payments and process billing information

Associate Patient Access Specialist, Google Mountain View, California

January 2010 – July 2010

Collect payments and process billing information
Schedule appointments and register patients
Ensure accuracy of patient information in medical records

Jr. Patient Access Specialist, Apple Cupertino, California

July 2009 – December 2009

Prepare and submit insurance claims
Schedule appointments and register patients
Ensure accuracy of patient information in medical records

Education

University of Florida, Gainesville, Florida

Master of Arts in Medical Office Administration, May, 2009

University of Florida, Gainesville, Florida

Bachelor of Arts in Business Administration, May, 2005

Skills

Visualization

Troubleshooting

Emotional Intelligence

Data Analysis

Medical Terminology

Electronic Health Records

Coding

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Employment history

Senior Patient Access Specialist, Walmart Bentonville, Arkansas

October 2021 – Present

Greet patients and visitors in a professional and friendly manner
Assist with filing and other administrative tasks
Educate patients on their insurance coverage and payment options

Associate Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota

March 2021 – September 2021

Prepare and submit insurance claims
Manage patient accounts and payment plans
Assist with filing and other administrative tasks

Entry Level Patient Access Specialist, Bank of America Charlotte, North Carolina

October 2019 – February 2021

Schedule appointments and register patients
Collect and verify patient demographic information
Collect payments and process billing information

Education

University of Wisconsin, Madison, Wisconsin

Executive Administrative Assistant, August, 2019

Skills

Project Management

Adaptability

Reliability

Strategic Thinking

Filing

Cash Management

Microsoft Office

Patient Registration

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Employment history

Lead Patient Access Specialist, Bank of America Charlotte, North Carolina

December 2014 – Present

Greet patients and visitors in a professional and friendly manner
Collect payments and process billing information
Follow up with patients regarding outstanding payments

Patient Access Specialist, Bank of America Charlotte, North Carolina

June 2014 – December 2014

Verify insurance eligibility and benefits
Assist with medical records requests
Collect and verify patient demographic information

Entry Level Patient Access Specialist, Walmart Bentonville, Arkansas

January 2013 – May 2014

Verify insurance eligibility and benefits
Ensure accuracy of patient information in medical records
Resolve billing and insurance issues

Education

University of Maryland, College Park, Maryland

Bachelor of Science in Business Administration, November, 2012

Skills

Coaching

Organization

Networking

Decision Making

Accounts Receivable

Medical Records

Scheduling

Insurance Verification

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Employment history

Lead Patient Access Specialist, Walmart Bentonville, Arkansas

August 2017 – Present

Schedule appointments and register patients
Greet patients and visitors in a professional and friendly manner
Ensure accuracy of patient information in medical records

Patient Access Specialist, Google Mountain View, California

February 2017 – July 2017

Follow up with patients regarding outstanding payments
Verify insurance eligibility and benefits
Answer incoming calls and respond to inquiries

Entry Level Patient Access Specialist, Microsoft Redmond, Washington

February 2016 – January 2017

Assist with medical records requests
Resolve billing and insurance issues
Follow up with patients regarding outstanding payments

Education

University of Florida, Gainesville, Florida

Master of Science in Office Administration, December, 2015

University of Florida, Gainesville, Florida

Bachelor of Arts in Business Administration, December, 2011

Skills

Data Analysis

Emotional Intelligence

Business Acumen

Stress Management

Accounts Receivable

Accounts Payable

Medical Billing

Typing

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Professional Summary

Highly organized and detail-oriented Patient Access Specialist with expertise in patient registration, insurance verification, and scheduling. Proven ability to quickly and accurately process patient information to ensure a smooth and efficient patient experience.

Employment history

Lead Patient Access Specialist, General Electric Boston, Massachusetts

June 2015 – Present

Educate patients on their insurance coverage and payment options
Assist with medical records requests
Verify insurance eligibility and benefits

Associate Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota

December 2013 – May 2015

Collect and verify patient demographic information
Prepare and submit insurance claims
Assist with medical records requests

Entry Level Patient Access Specialist, Apple Cupertino, California

July 2012 – November 2013

Educate patients on their insurance coverage and payment options
Follow up with patients regarding outstanding payments
Answer incoming calls and respond to inquiries

Education

Stanford University, Stanford, California

Master of Science in Accounting, May, 2012

Stanford University, Stanford, California

Bachelor of Arts in Office Administration, May, 2008

Skills

Attention to Detail

Professionalism

Coaching

Problem Solving

Medical Billing

Medical Records

Data Entry

Microsoft Office

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patient access specialist Job Descriptions; Explained

If you're applying for an patient access specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

patient access specialist

Greet incoming/outgoing mental health patients.
Schedule appointments as needed for therapy, addiction medicine, and prescriber services.
Phones, fax, maintain medical records for NW Region.
Maintain waitlist system for all therapists in NW Region.
Confirm all next-day appointments via phone (with patients) for all NW Region.
Fill all next-day and 2 day appointments, daily, by utilizing waitlist system and fishing forward in schedules for high priority patients.
Quality, Service, Performance Improvement: Since hire date, percentage of unfilled appointments has decreased to less than 1% across region (down from ~5%), completed clinic hours has increased from ~77% to ~86% across the region and is rising to near 90%, and number of missed appointments has dropped from ~15% to ~5%.

patient access specialist

Consistently and accurately utilizers medical acceptance criteria to screen and schedule appointments for new patients.
Provides Financial counseling options to patients including cost estimates, payment plans, discounts, and utilizing medical overrides and account reviews as appropriate.
Collects complete and accurate financial data during intake process to ensure appropriate financial screening of new patients and verifies data during new patient registration to ensure compliance with required forms and consents.
Very benefits, and secure authorizations.

patient access specialist

Enter data, such as demographic information, insurance information and payment information into the computer system.
Put together radiology schedule for each day.
Inform patient’s of upcoming appointments and any payment’s that will be due, or inform patient’s of payment plan’s they may be eligible for.
Insurance authorizations

patient access specialist

Receive and place over 70 phone calls per day.
Schedule appointments as needed for on-the-job injuries, new and follow-up.
Schedule appointments for employer contracted services; pre-employment physicals, Urine Drug Screen, respirator exams, and blood testing.
Schedule appointments for self-paid services; DOT/Commercial Drivers License Federal physicals.
Arrange and fax referrals from Industrial Medicine Clinicians, appoint in-house physical therapy, answer patient questions and send inquiries to Clinician as needed.

patient access specialist Job Skills

For an patient access specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Medical Terminology
Insurance Verification
Scheduling
Medical Billing
Coding
HIPAA Compliance
Patient Registration
Medical Records
Microsoft Office
Electronic Health Records
Customer Service
Telephone Etiquette
Typing
Accounts Receivable
Accounts Payable
Data Analysis
Cash Management
Filing
Receptionist.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your patient access specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Patient Access Specialist, Bank of America Charlotte, North Carolina

April 2020 – May 2022

Manage patient accounts and payment plans
Greet patients and visitors in a professional and friendly manner
Answer incoming calls and respond to inquiries

Associate Patient Access Specialist, Walmart Bentonville, Arkansas

October 2019 – March 2020

Assist with filing and other administrative tasks
Ensure accuracy of patient information in medical records
Collect payments and process billing information

Entry Level Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota

October 2018 – September 2019

Manage patient accounts and payment plans
Greet patients and visitors in a professional and friendly manner
Educate patients on their insurance coverage and payment options

Education

University of Florida, Gainesville, Florida

Project Management, August, 2018

Skills

Networking

Collaboration

Business Acumen

Communication

Medical Records

Scheduling

Coding

Patient Registration

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your patient access specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Patient Access Specialist, Apple Cupertino, California

September 2017 – Present

Assist with medical records requests
Answer incomming calls and respond to inqueries
Manage patient accounts and payment planss

Patient Access Specialist, Walmart Bentonville, Arkansas

March 2016 – August 2017

Collec't and verif'y patien't demographi'c informatio'n
Answer' incoming call's and respond t'o inquirie's
Greet patient's and visitor's in a profession'al and friend'ly manner

Entry Level Patient Access Specialist, Microsoft Redmond, Washington

March 2015 – February 2016

"I went to the store and bought some food
I went to the store, and bought some food.

Education

University of Maryland, College Park, Maryland

Master of Arts in Medical Office Administration, January, 2015

University of Maryland, College Park, Maryland

Bachelor of Science in Accounting, January, 2011

Skills

Negotiation

Leadership

Data Analysis

Computer Literacy

Medical Records

Customer Service

Scheduling

Medical Terminology

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

patient access specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an patient access specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Patient Access Specialist
Microsoft
Redmond, Washington

Greetings Microsoft Recruitment Team

I am writing to express my interest in the Senior Patient Access Specialist role at Microsoft. As a Patient Access Specialist with 14 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Office Management to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

Thank you for considering my application for the Senior Patient Access Specialist position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Respectfully,
Gary Turner
824-282-8114
gary.turner@yandex.com

Gary Turner

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