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1

training and development manager

  • Created new processes and systems for increasing customer service satisfaction
  • Cross-trained and provided back-up for General Managers when needed
  • Analyzed and minimized corporate – franchisee training gaps
  • Analyzed training needs to develop new training programs or modify and improve existing programs 
  • Organized and conducted all new market product training for corporate executives and managers 
  • Trained managers and supervisors in techniques and skills for training and dealing with employees   
2

training and development manager

  • Supervise the hiring of new employees and their development plans.
  • Coordinate the compensation packages for employees.
  • Assist and evaluate activities for staff.
  • Gained valuable  experience  of  working with diverse cultures and teams
3

training and development manager

  • Prepare training budget for department
  • Facilitate organizational development and change. 
  • Check effectiveness of training programs, providing recommendations for improvement
  • Analyze training needs to develop new training programs or modify and improve existing programs
  • Conduct or arrange for ongoing skill training and personal development classes for staff members
  • Conduct orientation sessions and arrange on-the-job training for new hires
  • Develop and organize training manuals, multimedia visual aids, and other  materials
4

training and development manager

  • Implementation of PRARAMBH and handholding. 
  • DSE wise productivity.i.e.<3,>=3,>=5 cars. 
  • Status of level training i.e.L1, L2, L3, soft skills.
  • Certification status, incentive status, manpower certification. 
  • BSC/NSC organizational wide performance. 
  • Mentoring, counseling, and coaching the employees to increase their productivity.
  • Conducting product  training programs for employees.
5

training and development manager

  • Set up of a strong training function for the stand alone property
  • Design, implement, or evaluate staff training and development programs, guest service initiatives, or performance measurement criteria
  • Recruitment and selection.
  • calculating attrition rate quarterly.