Telephone Operator Resume Examples

telephone operator

  • Managing Operators, Housekeeping and Butler staff at the ladies floor.
  • Preparing the working plans, for all ladies team as well as the administration.
  • Observing and controlling the expenses involved in my working place.
  • Provide the necessary training to any new member joining the Ladies team.

telephone operator

  • Receive each guest call in a professional and friendly manner 
  • Mintain effecive communication with all related departement to ensure smooth service delivery
  • Handle every query in a polite and courtous manner and exceed guest expectations
  • Maintain an up to date knowledge of the hotel and local services 
  • Maintain the guests wake up calls sheet and deliver calls accordingly on time and to the established standard
  • Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls 
  • Take messages for guests and management as per the required standard

telephone operator

  •  Check outstanding for telecom bills and request for payment ( Non-PO )
  • Generate monthly call report for WR and pass journal to individual dept for phone bills using the main line 082-482020 
  •  Operates the telephone Switchboard in SESCO Regional Office by connecting all incoming and outgoing calls for both internal and external customers. 
  •  To take care and report on the telephone equitment and telephone line faults. 
  • To take massages and relay it to relevent person. 
  • As a receptionist for frointline, entertain customers enquiries on staff location and other general enquiries. 
  • To participate in 5S and Safety.               

telephone operator

  • Provide assistance to customers with special billing requests.
  • Operate telephone switch boards and systems to advance and complete connections, including those for locals, long distance, pay telephone, mobile, person to person and emergency calls.
  • Promote company products, services and savings when appropriate.
  • Taking external and internal calls according standards 

telephone operator

  • Listen to customer’s requests, referring to alphabetical or geographical directories to answer queries and provide telephone information.
  • Manage communication events and incident co-ordination. 
  • Offer special assistance to person such as those who are unable to dial or who are in emergency situations.
  • Monitor automated system for placing collect calls and intervene for a caller’s needing assistance.

telephone operator

  • Provide services to customers, such as  account information.
  • Wake-up call in PBX
  • Manage projects or contribute to committee or team work.Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Operate telephone switchboards and systems to advance and complete connections, includ

telephone operator

  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.direct all incoming and out going calls.
  • handle check ins and check outs.
  • book taxi services upon request
  • arrange dinn
  • process any special requests guest may have.

telephone operator

  • Operated the switchboard to provide customer service.
  • Directed calls from internal and external callers.
  • Provided requested information.
  • Established communication between callers and the appropriate individual or department.
  • Logged and reported suspicious, nuisance, or hostile calls to supervisor.
  • Operated as a liaison between Fox employees and external vendors.

telephone operator

  • In Charged of handling telephone calls on a daily basis.
  • Provides assistance to Customer Relations Dept. as needed
  • Encoding Customer Information
  • Preparation of turnover package for sales releases
  • Searched Customers car statuses through SAP Application

telephone operator

  • Responded to customer inquiries in a clear, concise and friendly manner to establish an excellent first impression. 
  • Maintained Records of Incoming mail on Excel Sheet on daily bases.
  • Scanning , photocopied and indexed operating various office machines such as photocopier and scanner.
  • Managed telephone switchboard personnel and routed internal and external calls to ensure quick connection.