Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
optical assistant
- Schedule appointments, prepare invoices and take payment transactions for provided services, complete patient insurance forms, and maintain client, business and bank records, manually or using Socrates othorpaedic software.
- Convey professional telephone manner and management of customer requirements.
- Educate patients on contact lens care, visual hygiene and safety.
- Transmit documents to business partners using facsimile machine.
- Count and evaluate daily cash takings, bank and deposit securely.
2
optical assistant
- Explain products and services based on the customer’s individual needs.
- Advise customers on pricing, including current deals and health fund benefits.
- Book appointments over the phone and in person with the customer.
- Conduct pre-testing procedures and visual field appointments with patients.
- Frame style to suit the individual requests and features of the customer.
- Take accurate measurements of the lenses and place spectacle orders.
- Repair spectacles.
3
optical assistant
- Answered customers’ questions and addressed problems and complaints in person and via phone.
- Offered exceptional customer service to differentiate and promote the company brand.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
4
optical assistant
- Greeted patients, answered phones, handled and responded to correspondence.
- Maintained patient records and scheduled appointments.
- Assisted with vision tests and taught patients how to use and care for contact lenses.
- Receive payment by cash, credit cards or health fund rebates.
5
optical assistant
- Managed patient information in line with stated preferences and HIPAA guidelines.
- Setting up appointments for patients to see the eye doctor.
- Verifying insurance and patient information.
- Maintaining patient files.
- Manage cash register.
- Close out sales for the day.
- Answering all incoming phone calls.
Suggested Reading:
Related Articles
Resume Tips for the Career Changer
You were a police officer your entire life, until you retired young and found yourself looking for a new career. Or, perhaps you took a few years off to raise...
3 Tips for Adding Personal Flair to Your Resume
For a hiring manager, the hordes of resumes can all start to blend together. It can be difficult to weed out good candidates when they all seem the same. Make...
The Benefits of Using a Resume Template
If you’re creating a resume, you probably have a lot of ideas about the information you’d like to display. Even if you have great educational and field credentials, listing them...