Operations Associate Resume Examples

operations associate (partner support)

  • Confer with sellers by telephone to provide information regarding details of complaints from a customer.
  • Keep records of interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review returns policy terms to determine whether a return request sent by a customer is valid. 
  • Check to ensure that appropriate changes were made to resolve customers’ problems as well as educate the seller to provide better services to their customers 

operations associate

  • Filled and packed online orders  
  • Completed all the bopis orders.              ( buy online pick-up in store) 
  • Unloaded and processed everything on the trucks. That includes organizing everything in the right departments and put inks on the item that needed them and scanned them to check price.  
  •  Printed out new sale signs and price stickers when needed.
  • Kept up with back stock and inventory.
  • Cleaned out dressing rooms
  • Organized and helped keep store clean.   

operations associate

  • Created and delivered notices regarding rent payments.
  • Assisted other administrative professionals with basic office tasks. 
  • Typed important company documents. 
  • Evaluated the customers’ needs and provided service options to meet their requirements.
  • Data entry.
  • Juggled answering phones while attending to clients in person.  

operations associate

  • Developed and implemented software tool for Auditing process which is LEADSQUARE & AMEYO. 
  • Successfully managed the audit of the assets(inventory) for Pan India location for each and every sales employee of BYJUS. 
  • Achieved the target goals and handled escalated issues. 
  • Reviewed constantly the audit and retrieving of the assets for relieving employees.
  • Supervised, managed and controlled of the process for monthly audit.
  • Suggested new ways to improve the process flow to achieve the goals and meet the business requirement.
  • Worked on data analysis and data updation in bulk.

operations associate

  • Depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Worked as an operations associate in Oyo Total Holidays.
  • Experience in B2B and B2C Bookings 

operations associate

  • As an agent contributed to 12% sales.
  • Located vendors of materials, equipment or supplies, and interviewed them to determine product availability and terms of sales.
  • Excellent performance in Quality Dashboard for communication skills
  • Developed and implemented operations incentive programs 

operations associate

  • Review seller catalog and responsible to inform to seller regarding issues of their catalog. 
  • Check brand and category restrictions of catalog. Manage merchant account and coordinate with them regarding their catalog issues. 
  • Coordinate with all departments frequently to complete client task for quality. 
  • Enhancing and quality checking of catalog (Like-Content Format & Duplicity, Details, Content Proper Format), Category arrangement according to customers dealing products and services. 
  • Deliver the quality services to customers.

operations associate

  • Check arriving materials to ensure that they match purchase orders, submitting discrepancy reports and contacting customers as necessary.
  • Clean, maintain, calibrate, or repair measuring instruments or test equipment each day to ensure accuracy.
  • Maintaining daily reports using Excel.
  • Handling daily operations

operations associate

  • Good motivational skills.
  • Strong negotiation skills.
  • Exceptional organisational skills.
  • Awareness of internal and external customer needs

operations associate

  • Communicated with internal personnel to provide status updates for both shipping and receiving dates. 
  • Followed all shipping and receiving procedures for goods and materials as directed by the Superior.
  • Cataloged and managed department records and files for prompt and efficient retrieval.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  •  Responded to inquiries and researched and resolved problems handled by the department.