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1

member service representative (teller)

  • Balance coin and cash drawers at ends of shifts.
  • Perform daily transactions using computers, calculators, and adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank deposit box.
2

member service representative

  • Administering first aid when necessary 
  • Sanitation & cleaning requirements
  • Providing security to members 
  • Promoting an enjoyable & judgement free atmosphere 
3

member service representative

  • Manage Member accounts, Sign Up/Cancel Memberships
  • Billing problem solving, Administer Gym Tours/ Inquiries
  • Cleaning gym equipment/ floor, restrooms, stocking
  • Work with members of 4Front to ensure their financial needs are being met. 
4

member service representative

  • Developed excellent communication while accomplishing the duties of a member service representative such as completing withdrawals, deposits, and transfers of money for members 
  • Collected and organized reports and moving them into storage before the credit union opened in the morning
  • Effectively serving ATM Machine to ensure all deposited checks are formatted correctly as well as counting and depositing cash amounts into the system 
  • Analyze cash flow to help members change spending patterns in order to increase positive activity.
5

member service representative

  • Conducted all banking for members to include teller transactions, new accounts, loans and mortgages 
  • Drove daily production activities with effective communication and leadership
  • Outperformed sales goals and increased membership goals by 8%
  • Answered inquires and addressed, resolved or escalated issues to other departments to ensure member satisfaction
  • Cross-sell products  
  • Call center and branch transactions completed daily