boy

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
START YOUR RESUME NOW

member service representative: Resume Samples & Writing Guide

Harry Peters

961 Holly St., Bunker Hill, IN 46914
[email protected]
706-976-2090

Employment history

Chief Member Service Representative, Bank of America Charlotte, North Carolina
April 2021 – Present
  • Maintain customer records and update account information
  • Open new accounts and process account closures
  • Process transactions accurately and efficiently
Associate Member Service Representative, Bank of America Charlotte, North Carolina
April 2020 – March 2021
  • Follow all applicable banking regulations and procedures
  • File and maintain records in an organized manner
  • Cross-sell products and services
Jr. Member Service Representative, JPMorgan Chase New York, New York
April 2019 – March 2020
  • Provide information about services, products, and policies
  • Greet and assist customers in a professional and friendly manner
  • Monitor customer accounts for suspicious activity

Education

University of Wisconsin, Madison, Wisconsin
Master of Science in Human Resources Management, February, 2019
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Office Administration, March, 2015

Skills

Stress Management
Risk Management
Networking
Process Improvement
Time Management
Office Administration
Word Processing
Data Analysis

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Floyd Gray

383 Hillside Avenue, Aquia Harbour, VA 22554
[email protected]
650-528-2060

Professional Summary

 Highly organized and motivated Member Service Representative with excellent customer service skills. Proven ability to multitask and manage multiple projects simultaneously. 

Employment history

Senior Member Service Representative, Walmart Bentonville, Arkansas
March 2012 – Present
  • File and maintain records in an organized manner
  • Open new accounts and process account closures
  • Provide information about services, products, and policies
Member Service Representative, Amazon Seattle, Washington
August 2011 – February 2012
  • Maintain customer records and update account information
  • Open new accounts and process account closures
  • Process payments and balance cash drawers
Jr. Member Service Representative, Google Mountain View, California
August 2010 – July 2011
  • Maintain a clean and organized work environment
  • Follow all applicable banking regulations and procedures
  • Provide information about services, products, and policies

Education

University of Texas, Austin, Texas
MD in Office Administration, July, 2010
University of Texas, Austin, Texas
Bachelor of Science in Office Administration, July, 2006

Skills

Coaching
Professionalism
Innovation
Networking
Telephone Skills
Receptionist Duties
Records Management
Scheduling
Build My Resume

Cecil Peters

654 Evergreen Avenue, Danbury, NC 27016
[email protected]
791-851-6910

Professional Summary

 Dynamic and customer-focused professional with extensive experience in administrative and clerical roles. Highly skilled in providing excellent customer service, managing customer accounts, and resolving customer inquiries. 

Employment history

Lead Member Service Representative, Apple Cupertino, California
June 2015 – Present
  • Answer customer inquiries and resolve customer complaints
  • Open new accounts and process account closures
  • Greet and assist customers in a professional and friendly manner
Member Service Representative, Bank of America Charlotte, North Carolina
June 2014 – May 2015
  • File and maintain records in an organized manner
  • Cross-sell products and services
  • Provide information about services, products, and policies
Junior Member Service Representative, Google Mountain View, California
December 2012 – May 2014
  • Maintain customer records and update account information
  • Cross-sell products and services
  • Follow all applicable banking regulations and procedures

Education

University of Illinois, Urbana, Illinois
Master of Science in Medical Office Administration, October, 2012
University of Illinois, Urbana, Illinois
Bachelor of Science in Office Administration, November, 2008

Skills

Conflict Resolution
Negotiation
Database Management
Collaboration
Data Management
Microsoft Office
Records Management
Data Entry
Build My Resume

Andrew Campbell

759 Langley Lane, Miami, FL 33111
[email protected]
686-905-6674

Employment history

Senior Member Service Representative, UnitedHealth Group Minnetonka, Minnesota
January 2015 – Present
  • Cross-sell products and services
  • Maintain customer records and update account information
  • Provide information about services, products, and policies
Member Service Representative, Google Mountain View, California
July 2014 – January 2015
  • Maintain customer records and update account information
  • Cross-sell products and services
  • Maintain a clean and organized work environment
Jr. Member Service Representative, Bank of America Charlotte, North Carolina
January 2013 – June 2014
  • Process transactions accurately and efficiently
  • Participate in training and development activities
  • Maintain a clean and organized work environment

Education

Harvard University, Cambridge, Massachusetts
Master of Arts in Business Administration, December, 2012
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Medical Office Administration, December, 2008

Skills

Documentation
Planning
Adaptability
Project Management
Typing
Filing
Database Management
Spreadsheet
Build My Resume

Pete Foster

487 Riverbend Road, Conroe, TX 77303
[email protected]
996-294-6771

Employment history

Chief Member Service Representative, Bank of America Charlotte, North Carolina
November 2014 – Present
  • Open new accounts and process account closures
  • Handle customer inquiries and complaints in a timely manner
  • Maintain customer records and update account information
Member Service Representative, Microsoft Redmond, Washington
November 2013 – October 2014
  • Maintain a clean and organized work environment
  • File and maintain records in an organized manner
  • Provide information about services, products, and policies
Jr. Member Service Representative, CVS Health Woonsocket, Rhode Island
May 2013 – October 2013
  • Greet and assist customers in a professional and friendly manner
  • Maintain a clean and organized work environment
  • Open new accounts and process account closures

Education

University of Maryland, College Park, Maryland
Executive Administrative Assistant, March, 2013

Skills

Listening
Conflict Resolution
Planning
Creativity
Word Processing
Microsoft Office
Telephone Skills
Data Verification.
Use This member service representative Resume Template

Not in love with this template? Browse our full library of resume templates

Build My Resume
Build My Resume

member service representative Job Descriptions; Explained

If you're applying for an member service representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

member service representative (teller)

  • Balance coin and cash drawers at ends of shifts.
  • Perform daily transactions using computers, calculators, and adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank deposit box.
2

member service representative

  • Administering first aid when necessary 
  • Sanitation & cleaning requirements
  • Providing security to members 
  • Promoting an enjoyable & judgement free atmosphere 
3

member service representative

  • Manage Member accounts, Sign Up/Cancel Memberships
  • Billing problem solving, Administer Gym Tours/ Inquiries
  • Cleaning gym equipment/ floor, restrooms, stocking
  • Work with members of 4Front to ensure their financial needs are being met. 
4

member service representative

  • Developed excellent communication while accomplishing the duties of a member service representative such as completing withdrawals, deposits, and transfers of money for members 
  • Collected and organized reports and moving them into storage before the credit union opened in the morning
  • Effectively serving ATM Machine to ensure all deposited checks are formatted correctly as well as counting and depositing cash amounts into the system 
  • Analyze cash flow to help members change spending patterns in order to increase positive activity.
5

member service representative

  • Conducted all banking for members to include teller transactions, new accounts, loans and mortgages 
  • Drove daily production activities with effective communication and leadership
  • Outperformed sales goals and increased membership goals by 8%
  • Answered inquires and addressed, resolved or escalated issues to other departments to ensure member satisfaction
  • Cross-sell products  
  • Call center and branch transactions completed daily
1 2 3 … 7

member service representative (teller) Job Skills

For an member service representative (teller) position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Word Processing
  • Filing
  • Microsoft Office
  • Typing
  • Data Analysis
  • Scheduling
  • Telephone Skills
  • Customer Service
  • Data Management
  • Office Administration
  • Document Preparation
  • Office Management
  • Spreadsheet
  • Time Management
  • Inventory Management
  • Records Management
  • Receptionist Duties
  • Database Management
  • Mailroom Management
  • Data Verification.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your member service representative (teller) Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Karl Foster

342 Springwood Drive, Falcon Lake Estates, TX 78076

Professional Summary

 Highly experienced Member Service Representative with a proven track record of providing excellent customer service and administrative support. Skilled in problem solving and multitasking in a fast-paced environment. 

Employment history

Lead Member Service Representative, Google Mountain View, California
March 2011 – Present
  • Answer customer inquiries and resolve customer complaints
  • Provide information about services, products, and policies
  • Monitor customer accounts for suspicious activity
Member Service Representative, Amazon Seattle, Washington
March 2010 – February 2011
  • Open new accounts and process account closures
  • Follow all applicable banking regulations and procedures
  • Process payments and balance cash drawers
Junior Member Service Representative, JPMorgan Chase New York, New York
March 2009 – February 2010

Education

Stanford University, Stanford, California
MD in Human Resources Management, January, 2009
Stanford University, Stanford, California
Bachelor of Science in Accounting, January, 2005

Skills

Analytical
Computer Literacy
Public Speaking
Process Improvement
Document Preparation
Microsoft Office
Data Management
Time Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights
  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your member service representative (teller) Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Harry Yates

184 Pine St., Lewisville, ID 83431
[email protected]
643-337-1619

Employment history

Chief Member Service Representative, Microsoft Redmond, Washington
April 2010 – May 2022
  • Participate in trainning and developement activities
  • Proccess transactions accuratly and effeciently
  • Maintain customer record's and update account informations.
Member Service Representative, Microsoft Redmond, Washington
October 2009 – March 2010
  • Maintain a clean an organised work environement
  • Monitor customer accounts for suspicous activity
  • Participate in trainning and development activities
Junior Member Service Representative, Microsoft Redmond, Washington
March 2009 – September 2009
  • Answerr customer inquirries and resolvve customer comlaints
  • Folllow all aplicable banking regulattions and proceddures
  • Provvide inforrmation about services, prodducts, and policiies

Education

University of Illinois, Urbana, Illinois
Master of Arts in Office Administration, January, 2009
University of Illinois, Urbana, Illinois
Bachelor of Science in Human Resources Management, January, 2005

Skills

Decision Making
Negotiation
Visualization
Risk Management
Receptionist Duties
Filing
Time Management
Telephone Skills

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights
  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

member service representative (teller) Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an member service representative (teller) position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Harry
Peters

[email protected]
706-976-2090
961 Holly St., Bunker Hill, IN
46914

Chief Member Service Representative
Apple
Cupertino, California

Esteemed Recruitment Team


I am a results-driven Member Service Representative with 4 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Member Service Representative role at Apple, where I believe I can make a valuable contribution to your team.


Throughout my life, I have pursued my passion for Customer Service and have gained experience in this field as a result. This experience has given me valuable skills such as Stress Management and Risk Management, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Member Service Representative and help your organization achieve its well determined goals.


Thank you for considering my application for the Chief Member Service Representative role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.


Bests,
Harry Peters
706-976-2090
[email protected]

Harry Peters






CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Looking to explore other career options within the Administrative & Clerical field?

Check out our other resume of resume examples.

FIND EVERYTHING YOU NEED HERE.

IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.

Resume Design Tips and Tricks

Resume Design Tips and Tricks

Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...

Read more
last guy

Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
CREATE MY RESUME NOW