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1

key account manager

  • Maintaining Client relationships for smoother operations and promoting the business. 
  • Guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Catalog Management, Maintaining Catalog hygiene, product uploading to promote business. 
  • Managing Pre-Shipped orders and processing. 
  • Maintaining reports for Client’s performance, SLAs, Team Performance and Third party Performance. 
2

key account manager, sales, infrastructure services, corporate affairs division

  • Key Account manager of Large ISPs, Telecommunication & WiMax Service Provider. 
  • New Business Developmental for exploring new revenue stream for Infrastructure Services (ISP, Telecommunication, NTTN, Govt.- International NGOs & Large Corporate).
  • Passive Sharing and Active Sharing (Transmission Capacity). 
  • Member of Market Intelligence (MI) and Regulatory Defender of Infra Sharing Business. 
  • Business Process Map Development as per current market situations. 
  • Data Center and other share-able technology sales. 
  • Innovative ideas/thoughts for Business Excellence and Competitiveness.
3

key account manager

  • Point of contact for clients.
  • Allocating designers for their homes. 
  • Estimate discussion and closure of sale. 
  • Overseeing the design and implementation until delivery. 
  • Organise and Manage Events. 
4

key account manager

  • Developing and sustaining solid relationships with key clients.
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal stakeholders.
  • Communicating and collaborating with the advertising, design, marketing, merchandising and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals and forecasts.
  • Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
  • Negotiating sales with key clients for brands (Brown Forman, AB Inbev, Dewars, Baccardi, Martini, Grey Goose, Patron, 42 Below, Bombay, Kefraya Wine, Camino, Bols, Fakra Arak, Piper Heidsieck, Cointreau, Remi Martin)
5

key account manager

  • Coordinated with 3 key clients totaling about 40% of the total firm revenue
  • Identified bottlenecks and designed a framework to reduce an order production time from 50 days to 35 days.
  • 100% Responsible for servicing the client’s demands on agreed terms and delivery dates.
  • Building relationship with wide range of physicians, pharmacists, health care professionals, hospital and clinic administrators in the area of Diabetes,