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hotel receptionist

  • Welcome and entertain guest as they arrived at the hotel.
  • Checking the guest in and out. 
  • Issuing keys. 
  • Taking reservations by telephone, online or by email.
12

hotel receptionist

  • My job as a receptionist consisted in: 
  • Accommodating the customers;
  • Flexibility – answering calls for inquiries regarding the rates, room services;
  • Booking rooms for customers;
  • Making requested hotel tours for new customers;
  • Handing over the receipts to the customers;
  • Receiving the payments for the booking, meals and drinks;
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hotel receptionist

  • dealing with bookings
  • completing procedures when guests arrive and leave
  • choosing rooms and handing out keys
  • preparing bills and taking payments
  • taking and passing on messages to guests
  • dealing with special requests from guests (like booking theatre tickets or storing valuable items)
  • answering questions
14

hotel receptionist ( part time )

  •  welcome and greet guests 
  •  answer and direct incoming calls 
  •  inform guests of hotel rates and services 
  •  make and confirm reservations for guests 
  •  ensure proper room allocation 
  •  register and check guests in 
  •  confirm relevant guest information 
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hotel receptionist

  •  verify guest’s payment method 
  •  issue room keys and direct guests to their rooms 
  •  maintain clear and accurate records of guest room bookings 
  •  provide accurate information about local attractions and services 
  •  complete and maintain any incident reports, daily activity reports or other reports requested by management 
  •  close guest accounts and check guests out.
  •  monitor visitors to the hotel