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customer service

  • Display cakes, pastries, bread, donuts and other bakery products on the shelves, counters and bins.
  • Greeting customers and visitors to the bakery in a pleasing manner.
  • Ensuring customers’ needs and requirements are served and met.
  • Ensuring that fresh stocks of bakery products are displayed always.
  • Recreate the ambience of warmth for the customers in a bakery set up.
  • Coordinating the functions of chefs, bakers and bakery product selling staff.
  • Replenish finished bakery products with fresh stocks on the shelves.

customer service

  • ●                       Test pilot for new computer software.●                       Training assistant for new hire classes.●                       Claims and billing specialist●                       Provide excellent service to clients. ●                       Prescription information specialist●                       Implemented new ideas and software feedback for                             new system.●                       Specialized in resolving customer dissatisfactions.●                       Data entry.●                       Multiple-line phones●                       Presenting team meetings●                       Made corrections to returned letters●                       Outbound sales●                       Assisted in Managed Care in various assignments●                       Prior Authorization Specialist●                       Multi-tasking between Customer service and account                           information, researching and providing feedback via                           instant messaging. ●                       Efficient in Microsoft Office Programs and email applications●                       Accounts payable and receivables●                        Order scheduling for Specialty medications        Reviewing accounts for balance and payments applied 
  • Great customer warmly and ascertain problems or reason for calling.
  • Assist with placement or orders, refunds, or exchange.
  • Worked under very high call volume

customer service, wholesale manager

  • Handled incoming calls and emails regarding all products available.
  • Created orders based on customer requests, quoted pricing and shipping services.
  • Reviewed and documented work procedures and operational problems to determine ways to improve service. 
  • Maintained and updated product lists for retail and wholesale customers.
  • Created wholesale customers and orders from first contact to final delivery 
  • Contacted customers to respond to inquiries or to notify them of carrier claim investigation results or any planned adjustments.

customer service

  • meeting and greeting customers in a freindly and timely manner.
  • engaging in conversation with customers.
  • making sure that all areas keep clean and tidy at all times.
  • supervising customers that use extreme bounce to make sure that equiment is used correctly.

customer service

  • Responsible for decorating and baking breads required for sandwiches  
  • Serving and charging customers requests respectfully 
  • Responsible for opening hours of the restaurant