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1
customer service associate
- Move levers or controls that operate lifting devices, such as forklifts.
- Calculate and quote charges for services such as long-distance connections.
- Update directory information.
- Learn and follow safety regulations.
- Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects.
2
customer service associate
- Respond to customer inquiries regarding online merchandise or service orders.
- Assist customers with product selection, answers basic questions, and suggests various product options that are available.
- Document customer problems and inputs in ticketing system.
- Ensure prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
3
customer service associate
- Confer with customers by telephone, chat and email to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Resolve customers issues.
- Maintain smooth transition with customers by understanding their requirements and proving business solutions to them.
- Involved in handling critically escalated chats and email.
4
customer service associate (seasonal)
- Processed account information for DayStar Television as well as take pledges
- Researched missing product information for orders placed and corrected information as needed
- Assisted with prayer line calls
- handle customer funds and processes transactions using the POS system
5
customer service associate
- Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner. Utilize the GREAT customer service model to ensure customer engagement.
- Support and follow all safety and security initiatives.
- Communicating with clients and customers about their experiences with a product or service.
- Providing advice on purchasing products or services.
- Answering client or customer questions about properly using or accessing a product or service.
- Taking or processing orders for a product or service.
- Listening to customer or client complaints or concerns and working to resolve their issues
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