- Organise mail distribution
- Operate switchboard – comfortably diverting calls, placing holds and inputting contacts
- Maintain two email addresses (reception (personal) and general enquires)
- Update all business documents
- Confident using microsoft – excel, word, powerpoint
- Account holder for companies BP fuel account
- Account holder for Office stationary provider – COS
- Welcomed visitors by greeting, directing and announcing them appropriately.
- Acted as the first point of contact for the organisation and assisted all franchisees, staff and clients with any requests and resolved where possible
- Responsible for the maintaining of the office furniture, cleanliness and ensuring suppliers are servicing us correctly.
- Receive and sort daily mail, deliveries and newspapers in a timely manner.
- Responsible for all courier requirements including incoming and outgoing deliveries whilst organising supply of consignment notes.
- Update meeting room booking system and provide assistance to staff and clients with their booking requirements.
- Responsible for ordering stationery,kitchen supplies.
corporate receptionist / professional client services
- Operate Touchpoint PC based phone system telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Schedule and monitor meeting room bookings
- Hostess duties Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Contact for FSAA events
- Greet people entering establishment, determine nature and purpose of visit, and direct to relevant business.
- Organise meetings and conferences (catering upon request).
- Perform secretarial task such as letters/agreements preparation.
- Maintain a safe and clean reception area.
- Reporting to Managers
- Providing administrative and clerical support mailing, scanning, faxing, copying, filing.
- Helping the reception desk when necessary.
- Duties include ordering catering for Board Meetings, ordering monthly birthday cakes and organising office farewells.