Sign in Collections Representative Resume Examples
collections representative
- Working for OB/GYN and Oncology Department. My duties included but not limited to:
- Collections and Billing for 5 main physicians and 5 intern’s for, Office Visits Professional fee billing, In Patient/Out Patient Billing, Secondary Billing, 3rd Party Billing, Medicare/Medical Billing, Electronic billing
- Account Audit’s, Working claim denials from the EOB’s, Insurance correspondence, Appeal ‘s submission’s
- Posting charges
- working aging reports
- Authorizations for Procedures/office visits,
- Insurance eligibility verification.
collections representative
- Arranged for debt repayment or established repayment schedules, based on customer financial situations.
- Contributed to department monthly and quarterly collections goals.
- Two time recipient of department Collector of the Month award.
- Locate and notify customers of delinquent accounts by mail, and telephone.
collections representative
- Initiated all collection activities (telephonic calls, letters and emails)
- Analyzed accounts receivable information to settle on priority
- Produced standard aging reports
- Analyzed receivables information from aging report
- Monitored and collected on historical due amounts
collections representative
- Offering clients creative solutions to assist them in overcoming financial hardship.
- Consistently maintained call monitor score over 90%.
- Navigate software such as Bluezone, Director, Client Central, Web Loan Query and LMS.
- Negotiate arrangements on Dealer Finance, Direct Retail and Mortgage loans.
- Being responsive and empathetic to each individual client.
collections representative
- Locate and monitor overdue accounts, using computers and a variety of automated system
- Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations
- Negotiate credit extensions when necessary
- Conferred with both business and residential customers by telephone for the purpose of collecting past due balances.
collections representative
- Confers with customers by telephone in an attempt to obtain payment and bring contract payments to current status.
- Records information about financial status of customer and status of collection efforts.
- Records information in customer PC file to update status of account and payment agreement.
- Make collection decisions based on company policy and procedures.
- Ability to process account adjustments.
- Ability to research accounts.
- Retains customers by addressing all of their needs including service, billing, updates to account, and renewals.
collections representative
- Call Center environment working with CONNS Home plus accounts
- Calling clients with past due account
- Obtaining payments via credit card
- Setting up payment arrangements of refinance options to bring account to satisfactory status
- Issuing refunds and adjustments to qualifying accounts
collections representative
- Collect past due student loan accounts
- setup payment plans
- skip tracing
- Answer Inbound Calls/Make outbound calls
collections representative
- Awarded Bronze Award for top collections
- Calling debtors and collecting debts
- Organizing and tracking collections history
- Predicting income and revenue
collections representative
- Make outbound calls to members who are delinquent on payments
- Analyze member’s financial situations and offer best solutions.
- Maintain high call volumes, follow collection call model and performance standards, and utilize skip tracing.
- Perform account maintenance or updates.
- Strategize the best course of action to collect monies.
- Work as a team member and collaborate with peers and supervisors to make the Collections department run smoothly.
- Develop and practice professionalism over the phone.
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