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1
business support / customer service
- Specialised Customer service for Small and Medium Business customers
- Liase with key business stakeholders
- Project management to improve the operational procedures of the business and departments
- Conflict resolution with customers
- Management of high level complaints
- Financial collections and debt management with clients
- Understanding of various government acts and legislations including Privacy Act, telecomunnications act, etc
2
business support
- Full time work for a 1 month contract
- Dealt with large amounts of numerical data
- Maintained organised logs of activities and completed work
- Liase with government departments including the Telecommunications ombudsman
3
business support
- Prepared and completed letters, filing, documents, archiving and other key administrative tasks
- Consistent cash handling and eftpos transactions
- Responded to enquires in a prompt and friendly manner
- Regular customer service face to face as well as via email and telephone
- Assisted with food service for individuals and groups including related administration as required
- Assisted with marketing including website maintenance and designing signage and menus
- Assisted managers with running errands for both the company and clients
4
business support
- Prepared tea and coffee for guests as well as food amenities for workshops run by clients
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