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business support / customer service

  • Specialised Customer service for Small and Medium Business customers
  • Liase with key business stakeholders
  • Project management to improve the operational procedures of the business and departments
  • Conflict resolution with customers
  • Management of high level complaints
  • Financial collections and debt management with clients
  • Understanding of various government acts and legislations including Privacy Act, telecomunnications act, etc

business support

  • Full time work for a 1 month contract 
  • Dealt with large amounts of numerical data 
  • Maintained organised logs of activities and completed work
  • Liase with government departments including the Telecommunications ombudsman

business support

  • Prepared and completed letters, filing, documents, archiving and other key administrative tasks
  • Consistent cash handling and eftpos transactions
  • Responded to enquires in a prompt and friendly manner 
  • Regular customer service face to face as well as via email and telephone
  • Assisted with food service for individuals and groups including related administration as required
  • Assisted with marketing including website maintenance and designing signage and menus
  • Assisted managers with running errands for both the company and clients

business support

  • Prepared tea and coffee for guests as well as food amenities for workshops run by clients