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1

benefits administrator

  • Calculate the salary payments for the employees on short term and long term disability according to the company policies.
  • Update and enter into the system the bi-weekly and monthly salary payments for all the employees on disability.
  • Maintain all the records of every short or long term disability payment calculated. 
  • Calculate the bi-weekly and monthly salary for all the employees working on short or long term disability.
  • Process, calculate and update the system for every retroactive disability payment.
  • Resolve, investigate and collaborate to resolve cases or inquiries regarding to disability payments.
2

benefits administrator

  •  Responsible for overall Flex Benefits Plan Administration for outsourced clients. The Flex Benefits Administrator manages all client eligibility processes and partners with other Group Benefits resources to analyze and troubleshoot all member eligibility related issues. Support clients’ open enrolment by partnering with the Flex Consultant, the Flex Benefits System Specialist, and the other CFB resources. 
  • Acting as the plan Administrator for Full Administration Service clients: manage the day-to-day administration of assigned policies, including terminations, changes, retirements, processing of member update, payroll files and billings through benefits administration software;.
  •  Process all member-related eligibility requests on a daily basic.
  • Manage the client inbox items and provide follow up within 24hrs
  • Administer all member eligibility processes.
  •  Research, analyse and correct any errors resulting from the Client eligibility file and educate client on root cause.
  • Use own system knowledge and Flexible Benefits expertise to research and analyse member eligibility and payroll file related issues, understand the root cause, correct the issue and suggest preventive measures for future occurrences. 
3

benefits administrator

  • Acting as the plan Administrator for Full Administration Service clients: manage the day-to-day administration of assigned policies, including terminations, changes, retirements, processing of member update, payroll files and billings through benefits administration software;
  • Process all member-related eligibility requests  on a daily basis
  • Administer all member eligibility processes
  • Research, analyse and correct any errors resulting from the Client eligibility file and educate client on root cause
  • Use own system knowledge and Flexible Benefits expertise to research and  analyse member eligibility and payroll file related issues, understand the root cause, correct the issue and suggest preventive measures for future occurrences.
4

benefits administrator

  • Curated recognition boards and banners for high–profile client visits.
  • 2014 August and April Representative of the Month.
  • Provide assistance with benefits explanations for employees of various corporations 
  • Prioritize tasks to keep a continuous relationship with insurance carriers, clients, and internal resources
5

benefits administrator

  • Maintain daily communication with clients who are utilizing an online benefits enrollment system