Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
associate director
- Successfully delivered $1M client technology refresh project, on-time/on-budget by leading cross-functional team utilizing project management best practices.
- Analyzed metrics for service requests and incidents to identify problem trends and adjusted training/support of technical staff accordingly, meeting 100% of service level agreement (SLA) compliance.
- Improved the development of support staff with cross-training, which increased productivity by 17% and reduced staffing budget by 9%
- Designed the updated Event Management process to include management ownership of cross-vendor severity incidents.
- Managed an ever-changing, cross-functional, 120-member team and met account needs through cross-training and creative hiring practices including off-shore, near-shore, and remote workers.
- Developed organizational-level strategy towards meeting customer goals and aligned staffing models and project priorities towards meeting the goals
- Handled recruiting, hiring, training, and personnel actions for delivery team with up to 100 team members
2
associate director, professional services
- Managed the long-range planning, development, recruitment, retention and engagement programs of legal association’s segmented membership base along with managing a staff of two
- Developed segmentation strategy encompassing educational programs, social events, regional chapters, student chapters and networking opportunities on a national/regional level to increase participation and engagement in underserved membership categories by 7-10% annually
- Created newsletters, state, regional, and local framework for engagement opportunities, and increased visibility for diverse membership base in order to overhaul existing demographic norms
- Achieved a customer satisfaction score of 97.9%, well above standard of 96%, and ranked as #2 out of 13 divisions
3
associate director
- Taking down the editing report.
- Keeping the art continuity and action continuity under control.
- Managing the hard disks and supporting the editor while the post production process.B
- Developed account plans for designated key accounts resulted in the discovery of major up-sell opportunities.
4
associate director
- Opening film at ‘International Film Festival of India, Goa, 2018’.
- Scored 100% on yearly employee survey, on all questions relating to their immediate manager
- Managed P&L at + 60%
- Implemented process oriented work streams for service delivery
5
associate director, gift marketing & planning
- Initiated proposals for stakeholders for outright and planned gifts of complex assets averaging approximately 100 proposals annually with a closure rate of over 40%.
- Stewarded relationships through written and telephone contact as well as personal visits.
- Developed model with internal teams and external consultants to set income projections.
- Managed the production of marketing material including targeted mailings (approximately 2.5 million pieces annually)
- Created copy for booklets, brochures, flyers, donor stories, cover letters, and newsletters.
- Managed vendors including list brokers, data enhancement service providers, mailing houses, design firms and print shops.
- Coordinated the planned giving advertising program.
Suggested Reading:
Related Articles
How to Create an Artist Resume That Complements Your Portfolio
As an artist, you have a unique challenge when it comes to resumes. For one, your experiences have to do with your creative output and skills, not necessarily traditional factors...
The Pros and Cons of Using Resume Examples
If you want to be successful, studying the practices of successful people is a good strategy. For the career-minded individual, having a quality resume is a top priority. Since creating...
How Can Your Resume Support Your Cover Letter?
If your resume is your first impression, your cover letter is your opening pitch. Together these two professional documents present you, as a package, to a company. As such, they...