Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable shopping experiences.  Over 25 years of experience managing store operations for large, reputable retail outlets including Meijer, Kroger, and IGA.  Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.

Employment history

Regional Manager, Hermiston Group. North Patience, Iowa
Jun. 2012 – Feb. 2015
Responsible for 6 stores, daily operations, labor, sales, sanitation, hiring, training, etc. Held labor at 10%, increased same store sales yearly at average rate of 5%. 
Foods Line Leader, O'Reilly Inc. Langworthmouth, Kentucky
Nov. 2002 – Apr. 2007
Held several positions with Meijer. Grocery Team Leader, Meat Team Leader, Foods Line Leader. All were leadership roles. Food Lines Leader in charge of all grocery areas of the store, over deli, meat, produce, grocery and hbc. Achieved a 100% on a internal store audit for Food side of store on policies, procedures and sanitation. Was one of very few in company to achieve. Won a contest for Meijer brand snack items as a percentage of sales.
Sale Manager, Padberg, Bergstrom and Bernhard. Shaynefort, Missouri
Nov. 1998 – Dec. 1999
In charge of sales for the Cincinnati region. Increased sale by 20% in the region with the Kroger Company. 
Manager, Ebert-Murray. Clarenceville, North Dakota
Sep. 1985 – Jul. 1989
Held numerous positions with the company. Bagger, meat clerk, meat cutter, meat manager, meat specialist, store management. At any position always achieved results in margin, sales, labor, conditions, sales. 

Education

West Mills, Kevinview, Kentucky
Associate of Science, Computer Science, Feb. 1993

Skills

Customer Service
Expert
Results Oriented
Expert
Team Building
Expert
Leader
Experienced
Management
Experienced
People skills
Experienced

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

 Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing retail strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, delivering sales targets and making critical decisions during challenges. Adaptable and transformation leader with an ability to work independently, creating effective sales force, and developing opportunities that further establish organizational goals. 

Employment history

Feb. 2020 – Present North Erich, South Carolina
Senior Regional Manager, Ryan-Gleichner
  • Leading Sales Team and ensuring target delivery
  • Evaluating new sites for network expansion
  • Ensuring the necessary health and safety checks are completed daily.
  • Analyzing sales figures and forecasting future sales volumes to maximize profits.
  • Responding to customer complaints and comments.
  • Making sure the right things are being done, by the right people, at the right time and in the right way
  • Managing and motivating a team to increase sales and ensure efficiency
  • Managing stock levels and making key decisions about stock control
  • Analyzing and interpreting trends to facilitate planning
  • Using information technology to record sales figures, data analysis and future planning;
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
  • Organizing special promotions, displays and events
  • Updating colleagues on business performance, new initiatives and other pertinent issues
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Feb. 2016 – Dec. 2016 East Norris, Nebraska
Senior Retail Manager, Skiles-Koelpin
  • Lead Sales Team and ensured target delivery
  • Evaluated new sites for network expansion 
  • Ensured necessary health and safety checks.
  • Analyzed sales figures and forecasted future sales volumes to maximize profits.
  • Responded to customer complaints and comments.
  • Managed and motivated team to increase sales and ensure efficiency
  • Managed stock levels and made key decisions about stock control
  • Analyzed and interpreted trends to facilitate product planning
  • Used information technology to record sales figures, analyze data and future planning.
  • Dealt with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
  • Organized special promotions, displays and events
  • Updated colleagues on business performance, new initiatives and other pertinent issues
  • Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing 
Nov. 2014 – Jan. 2015 Donnystad, North Carolina
Planning Manager, Haag, Braun and Keebler
  • Managed inventory Planning, assortment, restocking & ordering.
  • Ensured purchase orders were processed on time.
  • Product budget planning with coordination of category and purchase departments
  • Prepared Yearly, Quarterly and Monthly Sales plan (Units & Revenue)
Aug. 2013 – Jan. 2014 Herbertville, Iowa
Business Analyst & Assortment Planner, Sporer, Mueller and Smith
  • Demand estimation, sales forecasting and production planning on category level Inventory
  • Identified and evaluated problematic areas and recommended solutions
  • Recommended activation of marketing promotions needed to push sales, increase Basket Value or Basket Size and monitored performance to further propose deactivation or extension.
Oct. 2011 – Nov. 2011 North Adalbertofort, North Carolina
Retail Operation Executive, Hilpert and Sons
  • Delivered retail KPIs for individual stores and the area by optimizing assortment, stock and inventory parameters by store and maximizing sell-out.
  • Maintained VM of all stores.
  • Follow up for Execution and implementing of promotional activities.
  • Implementation of consistent retail operation processes and company standards in the area of store operation, product/availability, visual merchandising and customer service.
  • Set targets for each store and monitor their delivery in close cooperation with the Retail partner and Store manager.
  • Managed the factory outlets in the area, maximizing their profitability whilst protecting Brand equity.
  • Ensured that product knowledge is effectively cascaded down to the store staff level
May. 2010 – Mar. 2011 Port Darellshire, Missouri
Sales Analyst, Osinski, DuBuque and Schroeder
  • Looked after Dockers and Denizen as a sales analyst
  • Replenishment and Assortments for all Retail doors & Institution through Software (SAP) in Pakistan
  • Processed sales orders & delivery orders for all Pakistan Retailer & Wholesalers.
  • Formulated reports through Software (Expert & SAP)
  • Analyzed the sales data and formulate sales report.
  • Provided Support to Marketing, Sales, HR, and IT Department for Different reports.
  • Responsible to Process the Dispatch Orders through (SAP)
Apr. 2009 – Jul. 2009 Heathcotehaven, Utah
Sales Account Executive & Internal Auditor, Pagac, Weissnat and Monahan
  • Submitted Daily Sales & Monthly Sales Report of All Regions to CEO & CFO.
  • Conduct Monthly Retail Audit of Region
  • Maintained Retail cash flow
  • Administrator of Sales Software Lumen Soft Candela
  • Provided support to IT department for Audit implementation & Sales
Aug. 2008 – Nov. 2008 Stantonfurt, Oregon
Coordinator to COO, Funk, Strosin and Hessel
  • Submitted monthly progress reports to the Chief Operating Officer and HR Manager.
  • Prepared multiple reports and analysis regarding HR and Operations.
  • Provided primary support to departmental operations and HR.
  • Assisted in implementing systems and procedural changes in operation areas.
  • Assisted senior management with the development of smooth coordination with other departments.
  • Identified potential process improvements.
  • Submitted suggestions for approval and works directly with managers to implement changes.
  • Recommended and carried out different reports format in order to develop a better understanding.
  • Responsible for end to end file management.
  • Responsible for preparing the nationwide monthly targets.

Education

Jul. 2008
MBA: Business
  • Block University - Wilfredofort, Vermont
Jan. 2006
BBA: Business
  • The West Academy - East Jeannieville, Wyoming

Skills

Decision Making
Expert
Leeadership
Expert
Microsoft Office
Expert
Problem Solving
Expert
Analytical
Expert

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable hotel experiences.  Over 10 years of experience managing store operations for large, reputable hotels  .  Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.  Success of my teams over the years have proven to produce the highest level of results for the management company and the ownership.

Employment history

Regional Manager, Barrows LLC. New Charisshire, Iowa
Sep. 2018 – Dec. 2018
  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Appoint  managers and assign or delegate responsibilities to them.
  • Direct human resources activities, including the approval of human resource plans or activities, hiring of General Managers.
  • Establish departmental responsibilities and coordinate functions among departments and sites.
  • Implement corrective action plans to solve organizational or departmental problems.
  • Interpret and explain policies, rules, and necessary procedures to General Managers and maintain accountability.
  • Resolve customer complaints regarding  service.
  • Review operational records and reports to project sales and determine profitability.
  • Prepare budgets and approve budget expenditures.
  • Completed training and final opening checklist for 6 My Place Hotels.  Direct responsibility for manager training and staff training during openings.  Prepared and approved final punch list for contractor that is submitted to ownership.
  • Oversight of up to 5 hotels.  Consistent direction for General Managers.  Weekly meetings on Budgets, Rate Management, and progress on necessary changes in staff or property condition.
  • Monthly site visits with inspection report.
  • Each of my hotels were managed as new hotels, and showed year over year improvement in Room Sales, NOI, and RevPar.
General Manager, Nikolaus, Lehner and Dicki. Port Lakeesha, Colorado
May. 2014 – Aug. 2014
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Plan, schedule or supervise the work of other employees.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Hire staff and maintain required records and approvals for HR.
  • Develop staff to maintain highest level of customer service.
  • Complete reports daily that are required by the management company.
  • Complete month end reports due to the brand and corporate.
  • Committed time as necessary to complete sales work to drive sales.
  • Accountability to the management company for progress on a weekly basis.

Assistant Manager, Connelly, Hane and Nicolas. Davisview, Florida
Aug. 2012 – Sep. 2012
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Plan, schedule or supervise the work of other employees.
  • Arrange tours, taxis, or restaurant reservations for customers.
  • Provided oversight of sales of rooms, and conference rooms.
  • Arranged for follow-up with our direct bill customers on a continued basis.

Education

Western Blick University, Bednarland, Massachusetts
Mortgage Broker, Mortgage Specialist, Jun. 2008
Casper College, Alonabury, Florida
High School Diploma, Business, Jan. 1976

Skills

Typing
Expert
Excel/Word
Skillful
Rate Management
Experienced
Internal Audits
Expert
Training of Managers
Expert

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.

More Job Descriptions for regional manager Resumes

1

regional manager

  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation.
  • Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
  • Coordinate activities between departments, such as news and programming.
2

regional manager

  • Work on a business plan to launch a new campus in Abidjan.
  • Lead sales activities for undergraduate and postgraduate programs, both B2C and B2B approaches.
  • Maintain 1.7 Billion GLP in EMI Products with less than 3% PAR
  • Nurture 2.9 Billion Deposit Book
3

regional manager

  • Supervised Motor and Claim Operations in West; oversaw overall operations of the company for the West Region with 15 Direct and 100 Indirect Reportees; the merit of acquiring 1 rating for delivering outstanding performance.
  •  Pivotal in launching 7 branches simultaneously and enhancing the number from 4 to 15 branches in a span of just 8 months; played a key role in successfully aligning and re-structuring the Operations Department in the region.
  • Promoted as Regional Manager – West for Motor and Motor Claim Operations in Jan’ 07. Merit of acquiring 1 rating for delivering outstanding performance; appreciated & recognised for introducing in-house processing of files for handle large volumes.
  • Participated in the successful migration of outsource punching and in-house quality check; the distinction of managing an unmatched volume of 45000 two-wheeler policies and 10,000 passenger carrying vehicles in October. 
  • Resourcefully managed 2 Vendors each in Gujarat, Maharashtra and MPCG effectively for outsourcing the Motor Operations business.
  • Worked as the interface for the region in coordination with IT dept. & delivering assistance in the launching of Pathfinder software at branches. Also communicated shortfalls in the deliverables of the software post installation.
4

regional manager

  • Overall responsible for administrative functions of consultants.
  • Shift capturing, pay rate capturing, capturing of applications and submission of shift deadlines to head office.
  • Facilitate and oversee the temporary employees working at Frail Care institutions.
  • Facilitate registrations with National Department of Social Development.
  • Designing and implementing new procedure documentation.
  • Weekly / Fortnightly collection of time sheets from Frail Care facilities.
  • Provide administrative support to consultants related to temporary staff’s payment enquiries.
5

regional manager

  • Maintain over 95% GSI (Guest Satisfaction Index) on all operational parameters for repeat visits and thereby increased business 
  • Specialised in annal overseas recruitment & induction of Managers & crew members since 2015 onwards. 
  • System updates of rate increases, shift allowances and travel allowances.
  • Accurate loading of new Home Based Care client contracts and service charges.