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receptionist and administrative assistant: Resume Samples & Writing Guide

Bernie Hawkins

782 Forest St., Hawaiian Beaches, HI 96778
[email protected]
695-195-1080

Employment history

Lead Receptionist And Administrative Assistant, CVS Health Woonsocket, Rhode Island
December 2022 – Present
  • Greeting and directing visitors
  • Data entry and database management
  • Setting up meetings and appointments
Receptionist And Administrative Assistant, Microsoft Redmond, Washington
June 2022 – November 2022
  • Maintaining filing systems and databases
  • Preparing reports and presentations
  • Providing administrative support to staff members
Jr. Receptionist And Administrative Assistant, JPMorgan Chase New York, New York
December 2020 – May 2022
  • Providing administrative support to staff members
  • Data entry and database management
  • Processing mail and packages

Education

University of Wisconsin, Madison, Wisconsin
MD in Accounting, October, 2020
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Human Resources Management, November, 2016

Skills

Customer Service
Interpersonal
Supervisory
Self-Motivation
Receptionist Duties
Accounting
MS Office
Email Management

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Quentin Ingram

90 Cherry St., Taycheedah, WI 54935
[email protected]
762-673-4096

Professional Summary

 A motivated and organized individual with experience in receptionist and administrative assistant roles. Possesses excellent customer service, communication, and organizational skills. 

Employment history

Senior Receptionist And Administrative Assistant, Amazon Seattle, Washington
July 2012 – Present
  • Assisting with special projects
  • Maintaining filing systems and databases
  • Performing general office duties, such as photocopying and faxing
Receptionist And Administrative Assistant, Bank of America Charlotte, North Carolina
July 2011 – June 2012
  • Data entry and database management
  • Processing mail and packages
  • Setting up meetings and appointments
Jr. Receptionist And Administrative Assistant, CVS Health Woonsocket, Rhode Island
January 2010 – June 2011
  • Processing mail and packages
  • Assisting with special projects
  • Providing administrative support to staff members

Education

Harvard University, Cambridge, Massachusetts
Master of Arts in Human Resources Management, November, 2009
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Office Administration, November, 2005

Skills

Business Acumen
Written Communication
Planning
Attention to Detail
Scheduling
Typing
Email Management
Faxing

Jake Patterson

464 Countryside Drive, Minnetonka Beach, MN 55361
[email protected]
920-076-0212

Employment history

Senior Receptionist And Administrative Assistant, Walmart Bentonville, Arkansas
September 2019 – Present
  • Scheduling and coordinating travel arrangements
  • Setting up meetings and appointments
  • Greeting and directing visitors
Receptionist And Administrative Assistant, Walmart Bentonville, Arkansas
September 2018 – August 2019
  • Greeting and directing visitors
  • Answering and directing incoming phone calls
  • Performing general office duties, such as photocopying and faxing
Junior Receptionist And Administrative Assistant, Apple Cupertino, California
September 2017 – August 2018
  • Greeting and directing visitors
  • Assisting with special projects
  • Scheduling and coordinating travel arrangements

Education

University of Michigan, Ann Arbor, Michigan
MD in Medical Office Administration, July, 2017
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Human Resources Management, July, 2013

Skills

Technical
Strategic Thinking
Coaching
Creativity
Office Management
Scheduling
Mail Distribution.
Accounting

Zoe Ellis

551 Ridge Drive, Country Club Hills, IL 60478
[email protected]
829-456-2783

Employment history

Chief Receptionist And Administrative Assistant, Amazon Seattle, Washington
September 2019 – Present
  • Managing calendars and scheduling meetings
  • Performing general office duties, such as photocopying and faxing
  • Creating and maintaining filing systems
Associate Receptionist And Administrative Assistant, General Electric Boston, Massachusetts
February 2019 – August 2019
  • Coordinating office activities and operations
  • Maintaining filing systems and databases
  • Maintaining office supplies and equipment
Junior Receptionist And Administrative Assistant, CVS Health Woonsocket, Rhode Island
August 2018 – January 2019
  • Creating and maintaining filing systems
  • Data entry and database management
  • Managing calendars and scheduling meetings

Education

University of Illinois, Urbana, Illinois
Bachelor of Science in Accounting, June, 2018

Skills

Stress Management
Collaboration
Data Analysis
Supervisory
Invoicing
Accounting
Data Entry
Mail Distribution.

Kyle Smith

840 Springwood Drive, Collinsville, VA 24112
[email protected]
715-776-0779

Employment history

Senior Receptionist And Administrative Assistant, Google Mountain View, California
October 2018 – Present
  • Maintaining office supplies and equipment
  • Greeting and directing visitors
  • Performing general office duties, such as photocopying and faxing
Receptionist And Administrative Assistant, UnitedHealth Group Minnetonka, Minnesota
October 2017 – October 2018
  • Preparing reports and presentations
  • Performing general office duties, such as photocopying and faxing
  • Maintaining filing systems and databases
Jr. Receptionist And Administrative Assistant, Walmart Bentonville, Arkansas
May 2016 – October 2017
  • Greeting and directing visitors
  • Processing mail and packages
  • Data entry and database management

Education

University of California, Berkeley, California
Human Resources, March, 2016

Skills

Conflict Resolution
Reliability
Creativity
Teamwork
Bookkeeping
Word Processing
Data Entry
Inventory Management

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receptionist and administrative assistant Job Descriptions; Explained

If you're applying for an receptionist and administrative assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

receptionist and administrative assistant

  • Working with a developer/builder to contribute to facilitating sales and administration 
  • Data entry into multiple computer systems/databases
  • Handling of multiple legal documents, cheques, etc.
  • Answering all incoming office phone calls and emails – directing them to the proper individual(s)
  • Registering clients and agents
  • Monitoring and tracking daily and monthly traffic including phone calls, emails, and walk-ins
  • Overseeing every individual that comes into the office – knowing what each person in detail is at the office for and assisting them accordingly
2

receptionist and administrative assistant

  • Organizing and scheduling appointments with admin software
  • provide general administrative and clerical support including mailing, scanning, faxing and copying to management
  • manage calendar for Managing Director
  • assist in resolving any administrative problems
  • run company’s errands to post office and office supply store
  • schedule and coordinate meetings, appointments and travel arrangements for Managers
  • maintain office supplies for department
3

receptionist and administrative assistant

  • Assisting a large volume of agents and clients, as well as staff, at the same time
  • Prioritize tasks without supervision and manage time sufficiently
  • Managing and overseeing office inventory; placing orders when needed
  • Directing appointments to proper staff
  • Creating and maintaining multiple spreadsheets and word documents (sufficient use of Microsoft Office and Google Drive)
  • Printing and filing large amounts
  • Sending out and receiving all distributions through multiple mailing systems

receptionist and administrative assistant Job Skills

For an receptionist and administrative assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Word Processing
  • Filing
  • Data Entry
  • MS Office
  • Typing
  • Office Management
  • Scheduling
  • Invoicing
  • Calendar Management
  • Receptionist Duties
  • Customer Service
  • Telephone Skills
  • Email Management
  • Bookkeeping
  • Copying
  • Scanning
  • Faxing
  • Accounting
  • Inventory Management
  • Mail Distribution.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your receptionist and administrative assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Oliver Smith

255 Laurelwood Avenue, Advance, IN 46102

Employment history

Chief Receptionist And Administrative Assistant, Google Mountain View, California
May 2016 – May 2022
  • Processing mail and packages
  • Maintaining filing systems and databases
  • Preparing reports and presentations
Receptionist And Administrative Assistant, General Electric Boston, Massachusetts
May 2015 – April 2016
  • Coordinating office activities and operations
  • Answering and directing incoming phone calls
  • Assisting with special projects
Junior Receptionist And Administrative Assistant, UnitedHealth Group Minnetonka, Minnesota
May 2014 – April 2015
  • Coordinating office activities and operations
  • Maintaining filing systems and databases
  • Managing calendars and scheduling meetings

Education

University of Michigan, Ann Arbor, Michigan
Master of Arts in Medical Office Administration, March, 2014
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Office Administration, March, 2010

Skills

Critical Thinking
Reporting
Mentoring
Listening
MS Office
Data Entry
Receptionist Duties
Word Processing

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your receptionist and administrative assistant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Nate White

16 Maplewood Avenue, Ester, AK 99725
[email protected]
667-237-8453

Professional Summary

 Highly organized and detail-oriented Receptionist and Administrative Assistant with extensive experience providing professional administrative support in a variety of settings. Skilled in customer service, data entry, and problem solving. 

Employment history

Chief Receptionist And Administrative Assistant, Amazon Seattle, Washington
November 2012 – Present
  • Providin administrative support to staff memers
  • Answerin and directin incoming phone calls
  • Maintainin filing systems and databses
Receptionist And Administrative Assistant, JPMorgan Chase New York, New York
November 2011 – October 2012
  • Scheduling and coordinatting travel arrangments
  • Creating and maintainting filing systems
  • Managings calendars and schedulings meetings
Junior Receptionist And Administrative Assistant, Amazon Seattle, Washington
April 2011 – October 2011
  • "I have been in this city for a few years now.
  • I have been in this city for a few year's now.

Education

Harvard University, Cambridge, Massachusetts
Master of Arts in Human Resources Management, March, 2011
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Business Administration, March, 2007

Skills

Research
Documentation
Technical
Social Media
MS Office
Accounting
Calendar Management
Receptionist Duties

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

receptionist and administrative assistant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an receptionist and administrative assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Bernie
Hawkins

[email protected]
695-195-1080
782 Forest St., Hawaiian Beaches, HI
96778

Lead Receptionist And Administrative Assistant
Microsoft
Redmond, Washington

To the respected Microsoft Recruitment Team


As a Receptionist And Administrative Assistant with a proven track record of success in Administrative & Clerical, I am excited to apply for the Lead Receptionist And Administrative Assistant position at Microsoft. I believe that my skills and expertise would make a valuable contribution to your team.


My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Microsoft and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Bests,
Bernie Hawkins
695-195-1080
[email protected]

Bernie Hawkins






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.