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quality assurance associate: Resume Samples & Writing Guide

Dale Coleman 648 Hickory St., Snow Hill, MD 21863
dalecoleman@yahoo.com
660-329-0533

Employment history

Senior Quality Assurance Associate, CVS Health Woonsocket, Rhode Island
December 2017 – Present
  • Track and report on quality assurance performance
  • Perform internal audits to ensure compliance with regulations
  • Identify and document process and system deficiencies
Associate Quality Assurance Associate, Google Mountain View, California
December 2016 – November 2017
  • Provide feedback and recommendations to management on quality assurance processes and procedures
  • Develop and implement quality assurance standards and procedures
  • Develop and maintain quality assurance documentation
Jr. Quality Assurance Associate, Walmart Bentonville, Arkansas
June 2016 – December 2016
  • Provide feedback and recommendations to management on quality assurance processes and procedures
  • Perform internal audits to ensure compliance with regulations
  • Develop and implement quality assurance standards and procedures

Education

Cornell University, Ithaca, New York
Doctor of Accounting, April, 2016
Cornell University, Ithaca, New York
Bachelor of Arts in Business Administration, April, 2012

Skills

Visualization
Business Acumen
Documentation
Innovation
Test Design
Test Plans
Software Testing
Database Testing

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Kyle Turner 343 Mill Road, Abiquiu, NM 87510
kyleturner@protonmail.com
691-558-3079

Employment history

Lead Quality Assurance Associate, Google Mountain View, California
September 2015 – Present
  • Prepare and present reports on quality assurance metrics
  • Develop and maintain quality assurance documentation
  • Develop and implement quality assurance standards and procedures
Associate Quality Assurance Associate, UnitedHealth Group Minnetonka, Minnesota
March 2015 – August 2015
  • Participate in process improvement initiatives
  • Evaluate and analyze data to identify areas of improvement
  • Develop and implement quality assurance standards and procedures
Entry Level Quality Assurance Associate, Apple Cupertino, California
August 2014 – February 2015
  • Provide feedback and recommendations to management on quality assurance processes and procedures
  • Develop and implement quality assurance standards and procedures
  • Ensure accuracy of data entry and record keeping

Education

Cornell University, Ithaca, New York
Master of Arts in Human Resources Management, June, 2014
Cornell University, Ithaca, New York
Bachelor of Arts in Medical Office Administration, June, 2010

Skills

Creativity
Problem Solving
Strategic Thinking
Computer Literacy
Regression Testing
System Testing
Test Plans
Agile Methodologies
Gary Taylor 863 Valley Drive, Lodi, WI 53555
garytaylor@gmail.com
853-083-5326

Professional Summary

 Dynamic and results-driven Quality Assurance Associate with extensive experience in the administrative and clerical field. Proven track record of ensuring accuracy, integrity, and quality of all business operations. 

Employment history

Senior Quality Assurance Associate, Apple Cupertino, California
February 2010 – Present
  • Ensure accuracy of data entry and record keeping
  • Perform internal audits to ensure compliance with regulations
  • Provide guidance and support to staff on quality assurance matters
Quality Assurance Associate, CVS Health Woonsocket, Rhode Island
August 2009 – January 2010
  • Prepare and present reports on quality assurance metrics
  • Develop and maintain quality assurance documentation
  • Collaborate with stakeholders to ensure compliance with quality assurance standards
Jr. Quality Assurance Associate, JPMorgan Chase New York, New York
January 2009 – July 2009
  • Develop and implement quality assurance standards and procedures
  • Identify and document process and system deficiencies
  • Analyze and resolve quality assurance issues

Education

Stanford University, Stanford, California
Doctor of Medical Office Administration, December, 2008
Stanford University, Stanford, California
Bachelor of Arts in Human Resources Management, December, 2004

Skills

Research
Reliability
Computer Literacy
Presentation
Automation Scripting
Performance Testing
Debugging
Test Plans
Ursa Nelson 719 Valley Drive, Adams Run, SC 29449
ursanelson@yandex.com
924-379-6970

Employment history

Chief Quality Assurance Associate, CVS Health Woonsocket, Rhode Island
October 2019 – Present
  • Ensure accuracy of data entry and record keeping
  • Develop and maintain quality assurance documentation
  • Prepare and present reports on quality assurance metrics
Associate Quality Assurance Associate, General Electric Boston, Massachusetts
April 2019 – September 2019
  • Perform internal audits to ensure compliance with regulations
  • Evaluate and analyze data to identify areas of improvement
  • Provide feedback and recommendations to management on quality assurance processes and procedures
Jr. Quality Assurance Associate, UnitedHealth Group Minnetonka, Minnesota
April 2018 – March 2019
  • Provide guidance and support to staff on quality assurance matters
  • Participate in process improvement initiatives
  • Develop and implement quality assurance standards and procedures

Education

University of Texas, Austin, Texas
Bachelor of Science in Accounting, February, 2018

Skills

Collaboration
Project Management
Collaboration
Communication
System Testing
API Testing
Performance Testing
Test Plans
Walt Miller 888 Laurel Avenue, Gary, WV 24830
waltmiller@icloud.com
972-998-3358

Professional Summary

 Highly organized and detail-oriented Quality Assurance Associate with extensive experience in the administrative and clerical field. Proven ability to consistently produce accurate and timely results while ensuring compliance with all relevant regulations. 

Employment history

Chief Quality Assurance Associate, Google Mountain View, California
July 2013 – Present
  • Track and report on quality assurance performance
  • Identify and document process and system deficiencies
  • Provide feedback and recommendations to management on quality assurance processes and procedures
Quality Assurance Associate, Apple Cupertino, California
July 2012 – June 2013
  • Prepare and present reports on quality assurance metrics
  • Ensure accuracy of data entry and record keeping
  • Participate in process improvement initiatives
Junior Quality Assurance Associate, General Electric Boston, Massachusetts
January 2012 – June 2012
  • Provide guidance and support to staff on quality assurance matters
  • Collaborate with stakeholders to ensure compliance with quality assurance standards
  • Provide feedback and recommendations to management on quality assurance processes and procedures

Education

University of Wisconsin, Madison, Wisconsin
Human Resources, November, 2011

Skills

Risk Management
Written Communication
Technical
Analytical
Software Testing
System Testing
Quality Control
API Testing

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quality assurance associate Job Descriptions; Explained

If you're applying for an quality assurance associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

quality assurance associate

  • Actively involved in the initiation of BPO of four ops department including Customer Services, Dispatch, Partner Services and Support Email.
  • This includes initial training for the BPO support staff (trainers, Supervisors and QA) and floor support 
  • Initiation of QA at BPO for the entire department.
  • Trained initial and successive batches for Customer Services at BPO.
  • Conducted floorwise assessment after the first batch to establish our base standard for Customer Services resource.
  • Currently involved with BPO QA team for weekly QA calibrations for Customer Services department.
  • Also working with BPO QA team to constantly improve Customer Services quality by enhancing agent-customer communications.
2

quality assurance associate

  • Executed manual test scripts/cases and reported results.
  • Documented, reported, and retested defects.
  • Effectively communicated testing activities, status, and findings in both oral and written formats. 
  • Consulted with subject matter experts to formulate testing plan outlining the scope required to tests specific business process. 
  • Communicated status of each working phase to management on scheduled basis.
  • Reviewed acceptance criteria (i.e. behaviors) for accuracy, clarity, and completeness.
  • Worked closely with developers, Project Managers, and Business Analyst, and team members to deliver high quality solutions to business problems. 
3

quality assurance associate

  • Identify areas and advocate for automation to improve testing and organizational efficiency
  • Using metrics, demonstrate operational efficiency and return on automation investment
  • Mentor, evaluate, and provide leadership to QA
  • Help plan and design test strategies and QA procedures
  • Participate in the review of project deliverable including requirement specifications, functional design documents and technical design documents
4

quality assurance associate

  • Contracted to work on TN Vision Integration Platform Project for Xerox as Quality Assurance Associate. 
  • Is actively involved with APAC (Asia Pacific Leadership) to align our SOPs and adopt the best practices as per the local target audience.
  • Analyzed, Assessed and updated Standard Operating Procedure for three ops departments with a focus on:Adopting the SOP for better system usability (Incorporating Salesforce).
  • Minimizing Cash-Loss for the company.
5

quality assurance associate

  •  Finished Product Inspector 
  •  Continuous Cooker Operator 
  •  Seam Tester 
  •  Net Weight Tester 
  •  Online Grading & Percentage Verification
  •  Moisture Content Tester 
  •  Tenderometer Tester 

quality assurance associate Job Skills

For an quality assurance associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Test Automation
  • Quality Control
  • Test Design
  • Software Testing
  • Software Development
  • Debugging
  • Software Quality Assurance
  • Test Execution
  • Defect Tracking
  • User Acceptance Testing
  • Agile Methodologies
  • Performance Testing
  • Regression Testing
  • Automation Scripting
  • System Testing
  • Test Plans
  • Test Scripts
  • Database Testing
  • SQL
  • API Testing

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your quality assurance associate Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Quentin Carter 370 Pleasantview Drive, Dalton, OH 44618

Employment history

Chief Quality Assurance Associate, Microsoft Redmond, Washington
May 2016 – Present
  • Perform interal audits too ensuure complience with regulaations
  • Provide guidiance an support too staff on quality assurance matters
  • Provide feedback an recomendations too managment on quality assurance processes an proceduers
Associate Quality Assurance Associate, Apple Cupertino, California
December 2014 – May 2016
  • for the output.
  • Preparend present reports on quality assurance metrics
  • Evaluate and analysze data to identify areas of improvemnet
  • Maintian and update quality assurance records
Jr. Quality Assurance Associate, Google Mountain View, California
June 2013 – November 2014
  • Idintify and documnet proccess and system deficienices
  • Develop and impliment quailty assurance standars and proceduers
  • Trach and report on quailty assurance performace

Education

University of Wisconsin, Madison, Wisconsin
Doctor of Accounting, May, 2013
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Medical Office Administration, May, 2009

Skills

Problem Solving
Risk Management
Technical
Negotiation
Automation Scripting
Software Testing
Regression Testing
Test Plans

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your quality assurance associate Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Pete Gray 713 Sycamore Avenue, Coal City, WV 25921
pete.gray@zoho.com
903-842-5947

Employment history

Senior Quality Assurance Associate, Walmart Bentonville, Arkansas
January 2012 – May 2022
  • Evaluate and analyze data to identify areas of improvement
  • Provide guidance and support to staff on quality assurance matters
  • Monitor and review administrative processes and procedures
Associate Quality Assurance Associate, Bank of America Charlotte, North Carolina
August 2010 – December 2011
  • Participate in process improvement initiatives
  • Monitor and review administrative processes and procedures
  • Develop and maintain quality assurance documentation
Entry Level Quality Assurance Associate, Google Mountain View, California
August 2009 – July 2010

    Education

    Cornell University, Ithaca, New York
    MD in Accounting, June, 2009
    Cornell University, Ithaca, New York
    Bachelor of Arts in Human Resources Management, June, 2005

    Skills

    Strategic Thinking
    Research
    Computer Literacy
    Critical Thinking
    Performance Testing
    Quality Control
    Software Development
    Database Testing

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    quality assurance associate Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an quality assurance associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Dale
    Coleman
    dalecoleman@yahoo.com
    660-329-0533
    648 Hickory St., Snow Hill, MD
    21863

    Lead Quality Assurance Associate
    Google
    Mountain View, California

    Dear Hiring Committee


    I am a highly motivated and experienced Quality Assurance Associate with 7 years of experience in Administrative & Clerical. I am excited to apply for the Lead Quality Assurance Associate position at Google, where I am confident that I can contribute to your organization's success.


    Throughout my life, I have pursued my passion for Data Entry and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Visualization and Business Acumen that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Quality Assurance Associate to the position and work with a team of like-minded individuals to achieve our common goals.


    Thank you for considering my application for the Lead Quality Assurance Associate position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


    Kind regards,
    Dale Coleman
    660-329-0533
    dalecoleman@yahoo.com

    Dale Coleman






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