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patient access specialist: Resume Samples & Writing Guide

Gary Turner

879 Valley View Drive, Gunbarrel, CO 80301
[email protected]
824-282-8114

Professional Summary

 Highly organized and detail-oriented Patient Access Specialist with extensive experience in administrative and clerical roles. Committed to providing exceptional customer service and ensuring efficient patient access processes. 

Employment history

Senior Patient Access Specialist, General Electric Boston, Massachusetts
August 2010 – Present
  • Verify insurance eligibility and benefits
  • Answer incoming calls and respond to inquiries
  • Collect payments and process billing information
Associate Patient Access Specialist, Google Mountain View, California
January 2010 – July 2010
  • Collect payments and process billing information
  • Schedule appointments and register patients
  • Ensure accuracy of patient information in medical records
Jr. Patient Access Specialist, Apple Cupertino, California
July 2009 – December 2009
  • Prepare and submit insurance claims
  • Schedule appointments and register patients
  • Ensure accuracy of patient information in medical records

Education

University of Florida, Gainesville, Florida
Master of Arts in Medical Office Administration, May, 2009
University of Florida, Gainesville, Florida
Bachelor of Arts in Business Administration, May, 2005

Skills

Visualization
Troubleshooting
Emotional Intelligence
Data Analysis
Data Analysis
Medical Terminology
Electronic Health Records
Coding

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Marcus Davis

115 Creekview Drive, Tuttletown, CA 95370
[email protected]
800-830-0184

Employment history

Senior Patient Access Specialist, Walmart Bentonville, Arkansas
October 2021 – Present
  • Greet patients and visitors in a professional and friendly manner
  • Assist with filing and other administrative tasks
  • Educate patients on their insurance coverage and payment options
Associate Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota
March 2021 – September 2021
  • Prepare and submit insurance claims
  • Manage patient accounts and payment plans
  • Assist with filing and other administrative tasks
Entry Level Patient Access Specialist, Bank of America Charlotte, North Carolina
October 2019 – February 2021
  • Schedule appointments and register patients
  • Collect and verify patient demographic information
  • Collect payments and process billing information

Education

University of Wisconsin, Madison, Wisconsin
Executive Administrative Assistant, August, 2019

Skills

Project Management
Adaptability
Reliability
Strategic Thinking
Filing
Cash Management
Microsoft Office
Patient Registration
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Norman Fox

775 Sycamore St., Lake Benton, MN 56149
[email protected]
829-539-3390

Employment history

Lead Patient Access Specialist, Bank of America Charlotte, North Carolina
December 2014 – Present
  • Greet patients and visitors in a professional and friendly manner
  • Collect payments and process billing information
  • Follow up with patients regarding outstanding payments
Patient Access Specialist, Bank of America Charlotte, North Carolina
June 2014 – December 2014
  • Verify insurance eligibility and benefits
  • Assist with medical records requests
  • Collect and verify patient demographic information
Entry Level Patient Access Specialist, Walmart Bentonville, Arkansas
January 2013 – May 2014
  • Verify insurance eligibility and benefits
  • Ensure accuracy of patient information in medical records
  • Resolve billing and insurance issues

Education

University of Maryland, College Park, Maryland
Bachelor of Science in Business Administration, November, 2012

Skills

Coaching
Organization
Networking
Decision Making
Accounts Receivable
Medical Records
Scheduling
Insurance Verification
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Oliver Nelson

192 Cedarwood Drive, Hatch, NM 87937
[email protected]
627-526-8447

Employment history

Lead Patient Access Specialist, Walmart Bentonville, Arkansas
August 2017 – Present
  • Schedule appointments and register patients
  • Greet patients and visitors in a professional and friendly manner
  • Ensure accuracy of patient information in medical records
Patient Access Specialist, Google Mountain View, California
February 2017 – July 2017
  • Follow up with patients regarding outstanding payments
  • Verify insurance eligibility and benefits
  • Answer incoming calls and respond to inquiries
Entry Level Patient Access Specialist, Microsoft Redmond, Washington
February 2016 – January 2017
  • Assist with medical records requests
  • Resolve billing and insurance issues
  • Follow up with patients regarding outstanding payments

Education

University of Florida, Gainesville, Florida
Master of Science in Office Administration, December, 2015
University of Florida, Gainesville, Florida
Bachelor of Arts in Business Administration, December, 2011

Skills

Data Analysis
Emotional Intelligence
Business Acumen
Stress Management
Accounts Receivable
Accounts Payable
Medical Billing
Typing
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Ike Davis

400 Laurelwood Drive, Moraga, CA 94556
[email protected]
855-398-8445

Professional Summary

 Highly organized and detail-oriented Patient Access Specialist with expertise in patient registration, insurance verification, and scheduling. Proven ability to quickly and accurately process patient information to ensure a smooth and efficient patient experience. 

Employment history

Lead Patient Access Specialist, General Electric Boston, Massachusetts
June 2015 – Present
  • Educate patients on their insurance coverage and payment options
  • Assist with medical records requests
  • Verify insurance eligibility and benefits
Associate Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota
December 2013 – May 2015
  • Collect and verify patient demographic information
  • Prepare and submit insurance claims
  • Assist with medical records requests
Entry Level Patient Access Specialist, Apple Cupertino, California
July 2012 – November 2013
  • Educate patients on their insurance coverage and payment options
  • Follow up with patients regarding outstanding payments
  • Answer incoming calls and respond to inquiries

Education

Stanford University, Stanford, California
Master of Science in Accounting, May, 2012
Stanford University, Stanford, California
Bachelor of Arts in Office Administration, May, 2008

Skills

Attention to Detail
Professionalism
Coaching
Problem Solving
Medical Billing
Medical Records
Data Entry
Microsoft Office
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patient access specialist Job Descriptions; Explained

If you're applying for an patient access specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

patient access specialist

  •  Greet incoming/outgoing mental health patients. 
  • Schedule appointments as needed for therapy, addiction medicine, and prescriber services.
  •  Phones, fax, maintain medical records for NW Region. 
  • Maintain waitlist system for all therapists in NW Region.
  •  Confirm all next-day appointments via phone (with patients) for all NW Region.
  •  Fill all next-day and 2 day appointments, daily, by utilizing waitlist system and fishing forward in schedules for high priority patients.
  • Quality, Service, Performance Improvement: Since hire date, percentage of unfilled appointments has decreased to less than 1% across region (down from ~5%), completed clinic hours has increased from ~77% to ~86% across the region and is rising to near 90%, and number of missed appointments has dropped from ~15% to ~5%.   
2

patient access specialist

  • Consistently and accurately utilizers medical acceptance criteria to screen and schedule appointments for new patients.
  • Provides Financial counseling options to patients including cost estimates, payment plans, discounts, and utilizing medical overrides and account reviews as appropriate.
  • Collects complete and accurate financial data during intake process to ensure appropriate financial screening of new patients and verifies data during new patient registration to ensure compliance with required forms and consents.
  • Very benefits, and secure authorizations.
3

patient access specialist

  • Enter data, such as demographic information, insurance information and payment information into the computer system.
  • Put together radiology schedule for each day.
  • Inform patient’s of upcoming appointments and any payment’s that will be due, or inform patient’s of payment plan’s they may be eligible for.
  • Insurance authorizations
4

patient access specialist

  •  Receive and place over 70 phone calls per day. 
  • Schedule appointments as needed for on-the-job injuries, new and follow-up.
  •  Schedule appointments for employer contracted services; pre-employment physicals, Urine Drug Screen, respirator exams, and blood testing. 
  • Schedule appointments for self-paid services; DOT/Commercial Drivers License Federal physicals.
  •  Arrange and fax referrals from Industrial Medicine Clinicians, appoint in-house physical therapy, answer patient questions and send inquiries to Clinician as needed. 

patient access specialist Job Skills

For an patient access specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Medical Terminology
  • Insurance Verification
  • Scheduling
  • Medical Billing
  • Coding
  • HIPAA Compliance
  • Patient Registration
  • Medical Records
  • Microsoft Office
  • Electronic Health Records
  • Customer Service
  • Telephone Etiquette
  • Typing
  • Accounts Receivable
  • Accounts Payable
  • Data Analysis
  • Cash Management
  • Filing
  • Receptionist.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your patient access specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Bernie Wilson

779 Cedar Avenue, Logan, WV 25601

Employment history

Chief Patient Access Specialist, Bank of America Charlotte, North Carolina
April 2020 – May 2022
  • Manage patient accounts and payment plans
  • Greet patients and visitors in a professional and friendly manner
  • Answer incoming calls and respond to inquiries
Associate Patient Access Specialist, Walmart Bentonville, Arkansas
October 2019 – March 2020
  • Assist with filing and other administrative tasks
  • Ensure accuracy of patient information in medical records
  • Collect payments and process billing information
Entry Level Patient Access Specialist, UnitedHealth Group Minnetonka, Minnesota
October 2018 – September 2019
  • Manage patient accounts and payment plans
  • Greet patients and visitors in a professional and friendly manner
  • Educate patients on their insurance coverage and payment options

Education

University of Florida, Gainesville, Florida
Project Management, August, 2018

Skills

Networking
Collaboration
Business Acumen
Communication
Medical Records
Scheduling
Coding
Patient Registration

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your patient access specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Hal Davis

923 Holly St., Linglestown, PA 17112
[email protected]
918-004-1190

Employment history

Chief Patient Access Specialist, Apple Cupertino, California
September 2017 – Present
  • Assist with medical records requests
  • Answer incomming calls and respond to inqueries
  • Manage patient accounts and payment planss
Patient Access Specialist, Walmart Bentonville, Arkansas
March 2016 – August 2017
  • Collec't and verif'y patien't demographi'c informatio'n
  • Answer' incoming call's and respond t'o inquirie's
  • Greet patient's and visitor's in a profession'al and friend'ly manner
Entry Level Patient Access Specialist, Microsoft Redmond, Washington
March 2015 – February 2016
  • "I went to the store and bought some food
  • I went to the store, and bought some food.

Education

University of Maryland, College Park, Maryland
Master of Arts in Medical Office Administration, January, 2015
University of Maryland, College Park, Maryland
Bachelor of Science in Accounting, January, 2011

Skills

Negotiation
Leadership
Data Analysis
Computer Literacy
Medical Records
Customer Service
Scheduling
Medical Terminology

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

patient access specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an patient access specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Gary
Turner

[email protected]
824-282-8114
879 Valley View Drive, Gunbarrel, CO
80301

Senior Patient Access Specialist
Microsoft
Redmond, Washington

Greetings Microsoft Recruitment Team


I am writing to express my interest in the Senior Patient Access Specialist role at Microsoft. As a Patient Access Specialist with 14 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Office Management to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


Thank you for considering my application for the Senior Patient Access Specialist position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.


Respectfully,
Gary Turner
824-282-8114
[email protected]

Gary Turner






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