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medical support assistant: Resume Samples & Writing Guide

Albert Brown

426 Holly St., Ferndale, MI 48220
[email protected]
886-491-6553

Professional Summary

 Highly organized and detail-oriented Medical Support Assistant with extensive knowledge of administrative and clerical procedures. Proven ability to effectively manage time, prioritize tasks, and provide exceptional customer service. 

Employment history

Chief Medical Support Assistant, Bank of America Charlotte, North Carolina
May 2011 – Present
  • Prepare and submit billing and coding information to insurance companies
  • Greet visitors and answer telephone calls
  • Provide clerical support to medical staff
Medical Support Assistant, UnitedHealth Group Minnetonka, Minnesota
October 2010 – April 2011
  • Greet visitors and answer telephone calls
  • Prepare and maintain patient records and medical charts
  • Verify patient insurance coverage
Jr. Medical Support Assistant, JPMorgan Chase New York, New York
October 2009 – September 2010
  • Enter data into medical software systems
  • Prepare and submit billing and coding information to insurance companies
  • Schedule patient appointments and coordinate with other departments

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Medical Office Administration, August, 2009

Skills

Research
Planning
Professionalism
Leadership
Microsoft Office
Computer Skills
Banking Procedures
Medical Terminology

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Owen Grant

918 Hilltop Drive, Leonidas, MN 55734
[email protected]
952-179-7137

Professional Summary

 Experienced Medical Support Assistant with a proven track record of providing exceptional administrative and clerical support in a medical setting. Skilled in patient scheduling, data entry, and medical record management. 

Employment history

Senior Medical Support Assistant, Amazon Seattle, Washington
May 2012 – Present
  • Collect and verify patient information
  • Enter data into medical software systems
  • Provide clerical support to medical staff
Associate Medical Support Assistant, General Electric Boston, Massachusetts
December 2010 – April 2012
  • Enter data into medical software systems
  • Prepare and submit billing and coding information to insurance companies
  • Schedule patient appointments and coordinate with other departments
Entry Level Medical Support Assistant, JPMorgan Chase New York, New York
June 2009 – November 2010
  • Collect and verify patient information
  • Prepare and maintain patient records and medical charts
  • Prepare and distribute medical reports

Education

University of California, Berkeley, California
Project Management, April, 2009

Skills

Decision Making
Conflict Resolution
Coaching
Troubleshooting
Telephone Skills
Scanning
Medical Terminology
Medical Records
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Xavier Quinn

126 Dogwood St., Riggston, IL 62694
[email protected]
625-271-0630

Employment history

Chief Medical Support Assistant, UnitedHealth Group Minnetonka, Minnesota
September 2020 – Present
  • Prepare and maintain patient records and medical charts
  • Greet visitors and answer telephone calls
  • Enter data into medical software systems
Associate Medical Support Assistant, General Electric Boston, Massachusetts
April 2019 – September 2020
  • Prepare and maintain patient records and medical charts
  • Handle medical records requests
  • Maintain office supplies and equipment
Junior Medical Support Assistant, UnitedHealth Group Minnetonka, Minnesota
October 2018 – March 2019
  • Verify patient insurance coverage
  • Assist medical staff with patient care
  • Process insurance forms and other documents

Education

University of California, Berkeley, California
Bachelor of Science in Medical Office Administration, August, 2018

Skills

Strategic Thinking
Collaboration
Decision Making
Critical Thinking
Data Entry
Electronic Health Records
Medical Coding
Banking Procedures
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Gordon White

627 Woodland Court, West Branch, MI 48661
[email protected]
745-450-5204

Professional Summary

 Highly organized and detail-oriented Medical Support Assistant with a proven track record of providing administrative and clerical support for medical offices. Experienced in managing patient records, scheduling appointments, and providing excellent customer service. 

Employment history

Chief Medical Support Assistant, Bank of America Charlotte, North Carolina
February 2010 – Present
  • Verify patient insurance coverage
  • Prepare and maintain patient records and medical charts
  • Prepare and submit billing and coding information to insurance companies
Associate Medical Support Assistant, Microsoft Redmond, Washington
August 2009 – January 2010
  • Process medical claims and invoices
  • Prepare and distribute medical reports
  • Verify patient insurance coverage
Jr. Medical Support Assistant, Apple Cupertino, California
March 2008 – July 2009
  • Prepare and maintain patient records and medical charts
  • Prepare and distribute medical reports
  • Enter data into medical software systems

Education

University of Maryland, College Park, Maryland
Bachelor of Arts in Medical Office Administration, January, 2008

Skills

Innovation
Negotiation
Emotional Intelligence
Decision Making
Scheduling
Typing
Medical Coding
Medical Records
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Earl Turner

652 Hilltop Drive, Greilickville, MI 49684
[email protected]
985-431-6481

Employment history

Lead Medical Support Assistant, Walmart Bentonville, Arkansas
December 2017 – Present
  • Prepare and maintain patient records and medical charts
  • Provide clerical support to medical staff
  • Schedule patient appointments and coordinate with other departments
Medical Support Assistant, Amazon Seattle, Washington
June 2016 – November 2017
  • Maintain office supplies and equipment
  • Process medical claims and invoices
  • Process insurance forms and other documents
Junior Medical Support Assistant, Google Mountain View, California
June 2015 – May 2016
  • Schedule patient appointments and coordinate with other departments
  • Process insurance forms and other documents
  • Greet visitors and answer telephone calls

Education

University of Texas, Austin, Texas
MD in Accounting, May, 2015
University of Texas, Austin, Texas
Bachelor of Arts in Office Administration, May, 2011

Skills

Collaboration
Public Speaking
Reliability
Project Management
Microsoft Office
Insurance Verification
Medical Terminology
Data Entry
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medical support assistant Job Descriptions; Explained

If you're applying for an medical support assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

medical support assistant

  • Recorded Emergency Room visits and created referrals for outpatient visits and inpatient stays.
  • Collaborated with Indian Health Services Fiscal Intermediary to ensure insurance information was accurate and up-to-date.
  • Create, maintain, and enter information into department-wide databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as insurance information, medical visits, and outside agency correspondence.
  • Protect the security of medical records to ensure that confidentiality is maintained according to HIPAA guidelines
  • Maintained daily mail operations such as pickup, delivery, postage, and distribution.
2

medical support assistant

  • Performed a variety of receptionist and other clerical duties and substantive technical assistance.
  • Maintained a variety of office files, supplies and equipment
  • Conducted department management reviews and prepared descriptive reports, assisted in identifying and resolving problems in support of patient care and treatment.
  • Reviewed clinical procedures designed to improve and expedite flow of work and provided recommendations to clinic supervisor.
  • Assisted in training of personnel in the usage of clinical platform programs utilized for daily patient administrative data entry.
  • Processed claim denial adjustments to patient accounts.
  • Provided and facilitated health care, medical education training and support to over 50,000 Soldiers of Fort Hood’s 3rd Armored Corps.
3

medical support assistant/compensation and pension

  • Served as Case manager for the Compensaton and Pension’s Integrated Disability Evaluation System (IDES). 
  • Interviewed and/or pre-regtered applicant by securing neccessary information into the data base of the Department of Veteran’s Affairs Benefits Agency.
  • Responsible for the Case Management of over 5,000 Veterans that fell under the prevue of the Austin VA Outpatient Clinic, C&P Office.
  • Cooridanated and arranged for medical infromation from Veteran’s medical treatment records to initiate disability, compensation, and pension process.
  • Responsible of the scheduling and records management of 13 physicians, audiologist, and mental heath professionals.
  • Responsible for administrative, human resource functions, training, and logistical support for the C&P professionals.
  • Provided personal, written, telephonic and electronic contact with Veterans, their families, and clinical and administrative staff of the Austin VA OPC, othe VA Medical Center and Regional Offices and Veterans Benefits Agency Staff to ensure proficient and timely attetion to detail to , all Compensation and Pension cases.
4

medical support assistant

  • Responsible for monitorin and analyzing calls
  • Disseminates new VA directives and procedures that impact/relate to front desk and clinic operations
  • Responsible for training staff
  • Anticipates problem and develops system and processes to ensure the goals and mission of the VA are met 
  • Establishes and manages profiles for all clinics
  • Work w/ lead MSA’s and supervisors to ensure clinic setup is closely monitored effectively supporting the needs of clinic and make necessary adjustments
  • Provides support in clinical projects, reports, surveys, evaluations 

medical support assistant Job Skills

For an medical support assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Microsoft Office
  • Data Entry
  • Medical Terminology
  • Medical Coding
  • Medical Billing
  • Reception
  • Scheduling
  • Filing
  • Scanning
  • Insurance Verification
  • Medical Records
  • Customer Service
  • Typing
  • Record Keeping
  • Telephone Skills
  • HIPAA Compliance
  • Electronic Health Records
  • Word Processing
  • Healthcare Administration
  • Banking Procedures

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your medical support assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Albert White

553 Oakwood Court, Bristol, VA 24202
[email protected]
971-599-6133

Employment history

Lead Medical Support Assistant, Google Mountain View, California
April 2012 – May 2022
  • Prepare and submit billing and coding information to insurance companies
  • Verify patient insurance coverage
  • Assist with scheduling and coordinating medical tests
Medical Support Assistant, Microsoft Redmond, Washington
October 2011 – March 2012
  • Prepare and maintain patient records and medical charts
  • Prepare and distribute medical reports
  • Assist medical staff with patient care
Jr. Medical Support Assistant, CVS Health Woonsocket, Rhode Island
April 2010 – September 2011

Education

University of Florida, Gainesville, Florida
Bachelor of Science in Office Administration, March, 2010

Skills

Financial Management
Quality Assurance
Attention to Detail
Research
Filing
Medical Terminology
Scheduling
Electronic Health Records

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your medical support assistant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Dale Nelson

849 Pine Valley Avenue, Ferguson, MO 63136

Professional Summary

 Highly organized Medical Support Assistant with extensive experience in administrative and clerical work. Skilled in streamlining processes and providing excellent customer service. 

Employment history

Chief Medical Support Assistant, Microsoft Redmond, Washington
February 2014 – Present
  • Aassist medical staff with patient care
  • Maintain office suplies and equipments
  • Proccess insuarance forms and other documentss
Associate Medical Support Assistant, CVS Health Woonsocket, Rhode Island
August 2013 – January 2014
  • Assist medical staffs with patient care
  • Enter datas into medical software systems
  • Assists with scheduling and coordinating medical tests
Entry Level Medical Support Assistant, Microsoft Redmond, Washington
February 2012 – July 2013
  • Colllect and verrify patiient informmation
  • Provvide clerical suppport too medical staff
  • Assistt medical staff with patiient caree

Education

Cornell University, Ithaca, New York
Bachelor of Science in Business Administration, December, 2011

Skills

Leadership
Collaboration
Decision Making
Public Speaking
Filing
Scanning
Computer Skills
Telephone Skills

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

medical support assistant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an medical support assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Albert
Brown

[email protected]
886-491-6553
426 Holly St., Ferndale, MI
48220

Chief Medical Support Assistant
Apple
Cupertino, California

To the Recruitment Team at Apple


I am excited to apply for the Chief Medical Support Assistant role at Apple. As a highly skilled Medical Support Assistant, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


Throughout my life, I have been passionate about Event Planning and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Administrative & Clerical, has given me the opportunity to develop my skills in Research and Planning, which I am excited to apply to the role at Apple. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


Thank you for considering my application for the Chief Medical Support Assistant role. I am looking forward to a future where we work together to drive this organization's success.


Kindest regards,
Albert Brown
886-491-6553
[email protected]

Albert Brown






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Resume Design Tips and Tricks

Resume Design Tips and Tricks

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