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medical administrative assistant: Resume Samples & Writing Guide

Cal Franklin 696 Meadowview Avenue, Williamsburg, NM 87901
calfranklin48@aol.com
651-007-4742

Employment history

Senior Medical Administrative Assistant, General Electric Boston, Massachusetts
August 2016 – Present
  • Ordering medical supplies and equipment
  • Assisting with medical office management
  • Verifying insurance coverage
Medical Administrative Assistant, UnitedHealth Group Minnetonka, Minnesota
February 2016 – July 2016
  • Verifying insurance coverage
  • Greeting patients
  • Handling billing and bookkeeping
Jr. Medical Administrative Assistant, Walmart Bentonville, Arkansas
February 2015 – January 2016
  • Greeting patients
  • Answering phones
  • Processing payments

Education

University of Maryland, College Park, Maryland
Executive Administrative Assistant, December, 2014

Skills

Documentation
Technical
Mentoring
Negotiation
Telephone Skills
Data Entry
Insurance Verification
Document Management

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Yolanda Quinn 292 Pleasant St., Whitefish, MT 59937
yolanda-quinn@protonmail.com
893-894-0565

Employment history

Senior Medical Administrative Assistant, Walmart Bentonville, Arkansas
March 2015 – Present
  • Assisting with medical office management
  • Maintaining patient confidentiality
  • Ordering medical supplies and equipment
Medical Administrative Assistant, Google Mountain View, California
September 2014 – February 2015
  • Filing and retrieving medical records
  • Greeting patients
  • Collecting and processing lab specimens
Jr. Medical Administrative Assistant, Microsoft Redmond, Washington
September 2013 – August 2014
  • Collecting and processing lab specimens
  • Ordering medical supplies and equipment
  • Handling billing and bookkeeping

Education

University of Illinois, Urbana, Illinois
Accounting, July, 2013

Skills

Professionalism
Troubleshooting
Database Management
Written Communication
Records Management
Microsoft Office
Data Entry
Computer Skills
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Nate Hawkins 196 Valley View Avenue, Linn Creek, MO 65052
hawkinsnate@gmail.com
797-335-5041

Professional Summary

 Highly organized and detail-oriented Medical Administrative Assistant with a proven track record of providing exceptional administrative support to healthcare providers. Experienced in managing patient records, scheduling appointments, and ensuring a smooth patient experience. 

Employment history

Chief Medical Administrative Assistant, Microsoft Redmond, Washington
January 2014 – Present
  • Verifying insurance coverage
  • Answering phones
  • Preparing correspondence and reports
Associate Medical Administrative Assistant, Google Mountain View, California
August 2012 – December 2013
  • Scheduling appointments
  • Maintaining patient confidentiality
  • Filing and retrieving medical records
Entry Level Medical Administrative Assistant, Amazon Seattle, Washington
January 2012 – July 2012
  • Ordering medical supplies and equipment
  • Scheduling appointments
  • Updating and maintaining patient information

Education

University of Texas, Austin, Texas
Bachelor of Science in Medical Office Administration, November, 2011

Skills

Accounting
Financial Management
Strategic Thinking
Negotiation
Document Management
Insurance Verification
Microsoft Office
Computer Skills
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Owen Nelson 887 Creekwood Drive, Timberlake, NM 87321
nelson.owen@aol.com
804-716-1773

Employment history

Senior Medical Administrative Assistant, General Electric Boston, Massachusetts
November 2022 – Present
  • Processing payments
  • Collecting and processing lab specimens
  • Filing and retrieving medical records
Associate Medical Administrative Assistant, Amazon Seattle, Washington
June 2021 – October 2022
  • Maintaining patient confidentiality
  • Greeting patients
  • Processing payments
Jr. Medical Administrative Assistant, Bank of America Charlotte, North Carolina
June 2020 – May 2021
  • Preparing and sending medical claims
  • Collecting and processing lab specimens
  • Updating and maintaining patient information

Education

University of Wisconsin, Madison, Wisconsin
MD in Accounting, April, 2020
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Business Administration, April, 2016

Skills

Decision Making
Emotional Intelligence
Collaboration
Flexibility
Computer Skills
Bookkeeping
Customer Service
Administrative Tasks
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Dale Ingram 811 Riverbend Road, Ballston Spa, NY 12020
dale-ingram@yahoo.com
630-749-7684

Professional Summary

 I am an experienced Medical Administrative Assistant with extensive knowledge of administrative and clerical procedures. I am highly organized, detail-oriented, and possess excellent customer service skills. 

Employment history

Senior Medical Administrative Assistant, Walmart Bentonville, Arkansas
May 2010 – Present
  • Filing and retrieving medical records
  • Updating and maintaining patient information
  • Scheduling appointments
Associate Medical Administrative Assistant, Amazon Seattle, Washington
November 2009 – April 2010
  • Answering phones
  • Updating and maintaining patient information
  • Collecting and processing lab specimens
Junior Medical Administrative Assistant, Apple Cupertino, California
November 2008 – October 2009
  • Assisting with medical office management
  • Handling billing and bookkeeping
  • Answering phones

Education

University of California, Berkeley, California
Bachelor of Arts in Medical Office Administration, September, 2008

Skills

Reliability
Relationship Management.
Teamwork
Critical Thinking
Computer Skills
Data Entry
Insurance Verification
Medical Billing
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medical administrative assistant Job Descriptions; Explained

If you're applying for an medical administrative assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

medical administrative assistant

  •  Scheduling and coordinating appointments
  •  Correspondence between medical providers and their patients 
  • Providing quality customer service
  • Completing/filing insurance claims and collecting payments
2

medical administrative assistant

  • Dispatched two xray technologist.
  • Appointing scheduling. 
  • Insurance verification.  
  • Insurance follow ups with patients and insurance companies.
  • Processing claims.
  • Payment posting using EOBS from all insurance companies and patients.
  • Medical billing and coding using ICD9 and CPT codes.
3

medical administrative assistant

  • Maintain front desk
  • Interacting with Patients
  • Scheduling appointment 
  • Secondary billing using CMS 1500 forms.
4

medical administrative assistant

  • Greeted visitors, ascertain purpose of visit, and direct to appropriate staffs
  • Answered heavy call volume and direct calls to appropriate staffs
  • Scheduled and confirmed patient’s diagnostic appointments, surgeries or medical consultations
  • Functioned with voicemail messaging systems, use word processing, spreadsheet or other software applications to prepare report, invoices, financial statements, letters, case histories or medical records
  • Maintained/updated: medical record electronically/manually, and correspondence files
  • Verified patient eligibility
  • Assisted patients with their needs and disabilities, converse with them, and made sure patients are occupied with activites
5

medical administrative assistant

  • Scheduled Internal and External Specialty appointments for numerous Clinicians.
  • Responsible for scheduling external appointments for patients having Anesthesia.
  • Demonstrated Professional interactions with nurses, staff and other patients care members.
  • Maneuvered through EPIC Systems for demographic or referral information.
1 2

medical administrative assistant Job Skills

For an medical administrative assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Microsoft Office
  • Data Entry
  • Medical Terminology
  • Scheduling
  • Filing
  • Medical Billing
  • Insurance Verification
  • HIPAA Compliance
  • Office Management
  • Medical Coding
  • Reception
  • Customer Service
  • Records Management
  • Typing
  • Telephone Skills
  • Records Maintenance
  • Administrative Tasks
  • Bookkeeping
  • Charting
  • Document Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your medical administrative assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ernest Evans 21 Pinecrest Drive, Kearny, AZ 85137
evansernest@yandex.com
884-965-2246

Employment history

Chief Medical Administrative Assistant, Bank of America Charlotte, North Carolina
December 2022 – May 2022
  • Collecting and processing lab specimens
  • Assisting with medical office management
  • Updating and maintaining patient information
Medical Administrative Assistant, Amazon Seattle, Washington
December 2021 – November 2022
  • Preparing correspondence and reports
  • Processing payments
  • Scheduling appointments
Junior Medical Administrative Assistant, UnitedHealth Group Minnetonka, Minnesota
June 2021 – November 2021

    Education

    University of Michigan, Ann Arbor, Michigan
    Master of Arts in Medical Office Administration, April, 2021
    University of Michigan, Ann Arbor, Michigan
    Bachelor of Science in Human Resources Management, April, 2017

    Skills

    Project Management
    Interpersonal
    Data Analysis
    Emotional Intelligence
    Customer Service
    Medical Coding
    Scheduling
    Data Entry

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your medical administrative assistant Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Norman Smith 755 Fernwood Drive, Kemmerer, WY 83101

    Employment history

    Lead Medical Administrative Assistant, General Electric Boston, Massachusetts
    May 2023 – Present
    • Preparing and sending medicle claims
    • Verifying insurnce coverage
    • Scheduling appoitments
    Associate Medical Administrative Assistant, UnitedHealth Group Minnetonka, Minnesota
    May 2022 – April 2023
    • Ordering medical suplies and equipement
    • Handeling billing and bookkeping
    • Proccessing payments
    Entry Level Medical Administrative Assistant, Amazon Seattle, Washington
    May 2021 – April 2022
    • Filin' and retrevin' medical records
    • Updat'n and maintainin' patient information
    • Maintainin' patient confidenciality

    Education

    Cornell University, Ithaca, New York
    MD in Accounting, March, 2021
    Cornell University, Ithaca, New York
    Bachelor of Arts in Office Administration, March, 2017

    Skills

    Reporting
    Problem Solving
    Project Management
    Teamwork
    HIPAA Compliance
    Administrative Tasks
    Medical Coding
    Medical Terminology

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    medical administrative assistant Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an medical administrative assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Cal
    Franklin     calfranklin48@aol.com
    651-007-4742
    696 Meadowview Avenue, Williamsburg, NM
    87901

    Senior Medical Administrative Assistant
    Microsoft
    Redmond, Washington

    Esteemed Recruitment Team


    I am writing to express my interest in the Senior Medical Administrative Assistant role at Microsoft. As a Medical Administrative Assistant with 8 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.


    As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Administrative & Clerical, I am excited to apply my skills to this role and contribute to your organization's growth and success.


    Thank you for considering my application for the Senior Medical Administrative Assistant role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


    Bests,
    Cal Franklin
    651-007-4742
    calfranklin48@aol.com

    Cal Franklin






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    Showcase your most significant accomplishments and qualifications with this cover letter.
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