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front office receptionist: Resume Samples & Writing Guide

Norman Ellis 471 Sycamore Avenue, George Mason, VA 22118
ellisnorman@hotmail.com
669-306-8829

Professional Summary

 Dedicated and organized Front Office Receptionist with extensive experience providing administrative and clerical support. Possesses excellent customer service and communication skills. 

Employment history

Chief Front Office Receptionist, Microsoft Redmond, Washington
June 2014 – Present
  • Answer phones and direct calls to appropriate personnel
  • Process incoming and outgoing mail
  • Collect and distribute information
Associate Front Office Receptionist, Google Mountain View, California
June 2013 – May 2014
  • Assist with other administrative tasks as needed
  • Prepare correspondence and other documents
  • Schedule appointments and maintain calendars
Junior Front Office Receptionist, JPMorgan Chase New York, New York
June 2012 – May 2013
  • Collect and distribute information
  • Handle confidential information in a professional manner
  • Monitor and maintain office equipment

Education

University of Illinois, Urbana, Illinois
Doctor of Human Resources Management, April, 2012
University of Illinois, Urbana, Illinois
Bachelor of Science in Accounting, April, 2008

Skills

Troubleshooting
Emotional Intelligence
Written Communication
Negotiation
Multi-tasking
Organizational Skills
Filing
Time Management

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Roger Adams 3 Evergreen Avenue, Kerhonkson, NY 12446
adamsroger@gmail.com
613-207-5799

Employment history

Chief Front Office Receptionist, Bank of America Charlotte, North Carolina
January 2019 – Present
  • Maintain a professional and organized work environment
  • Answer phones and direct calls to appropriate personnel
  • Greet visitors and determine their needs
Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
January 2018 – December 2018
  • Greet visitors and determine their needs
  • Prepare and submit reports
  • Maintain office supplies and order supplies when needed
Junior Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
August 2016 – December 2017
  • Maintain a professional and organized work environment
  • Answer phones and direct calls to appropriate personnel
  • Maintain office supplies and order supplies when needed

Education

University of California, Berkeley, California
Master of Science in Medical Office Administration, June, 2016
University of California, Berkeley, California
Bachelor of Arts in Business Administration, June, 2012

Skills

Supervisory
Training
Troubleshooting
Negotiation
Computer Skills
Outlook
Administrative Support.
Invoicing
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Ursula Nelson 707 Mill Road, Foreman, AR 71836
ursula.nelson@gmail.com
683-999-7594

Professional Summary

 A highly organized and detail-oriented professional with extensive experience in front office reception and administrative support. Possesses excellent customer service and communication skills, and an ability to manage multiple tasks and prioritize effectively. 

Employment history

Chief Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
August 2011 – Present
  • Assist with data entry and filing
  • Monitor and maintain office equipment
  • Handle confidential information in a professional manner
Associate Front Office Receptionist, Amazon Seattle, Washington
February 2011 – July 2011
  • Maintain a professional and organized work environment
  • Provide customer service support
  • Greet visitors and determine their needs
Jr. Front Office Receptionist, JPMorgan Chase New York, New York
July 2010 – January 2011
  • Maintain office supplies and order supplies when needed
  • Prepare correspondence and other documents
  • Greet visitors and determine their needs

Education

University of Wisconsin, Madison, Wisconsin
Master of Arts in Office Administration, June, 2010
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Office Administration, June, 2006

Skills

Planning
Flexibility
Decision Making
Relationship Management.
Administrative Support.
Outlook
Phone Skills
Receptionist Duties
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Dale Walker 426 Pleasantview Drive, Neffs, OH 43940
walkerdale@gmail.com
879-937-5014

Professional Summary

 An organized and professional Front Office Receptionist with excellent customer service and communication skills. Experienced in managing administrative tasks, customer inquiries, and office operations. 

Employment history

Chief Front Office Receptionist, Walmart Bentonville, Arkansas
January 2014 – Present
  • Provide customer service support
  • Maintain office supplies and order supplies when needed
  • Schedule appointments and maintain calendars
Front Office Receptionist, JPMorgan Chase New York, New York
July 2013 – December 2013
  • Provide customer service support
  • Process incoming and outgoing mail
  • Schedule appointments and maintain calendars
Jr. Front Office Receptionist, Bank of America Charlotte, North Carolina
December 2012 – June 2013
  • Prepare and submit reports
  • Assist with other administrative tasks as needed
  • Handle confidential information in a professional manner

Education

University of Illinois, Urbana, Illinois
Accounting, November, 2012

Skills

Customer Service
Business Acumen
Financial Management
Presentation
Greeting Visitors
Invoicing
Receptionist Duties
Data Management
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Owen Smith 318 Ridgewood Avenue, Keystone, SD 57751
smith-owen@gmail.com
602-915-6440

Employment history

Lead Front Office Receptionist, General Electric Boston, Massachusetts
April 2016 – Present
  • Handle customer inquiries and complaints
  • Handle confidential information in a professional manner
  • Answer phones and direct calls to appropriate personnel
Front Office Receptionist, Google Mountain View, California
April 2015 – March 2016
  • Prepare correspondence and other documents
  • Answer phones and direct calls to appropriate personnel
  • Maintain a professional and organized work environment
Entry Level Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
May 2014 – April 2015
  • Assist with data entry and filing
  • Handle customer inquiries and complaints
  • Monitor and maintain office equipment

Education

Cornell University, Ithaca, New York
MD in Medical Office Administration, March, 2014
Cornell University, Ithaca, New York
Bachelor of Science in Business Administration, March, 2010

Skills

Communication
Reliability
Relationship Management.
Mentoring
Invoicing
Administrative Support.
Outlook
Word Processing
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front office receptionist Job Descriptions; Explained

If you're applying for an front office receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

6

front office receptionist

  • Answering multiple phone lines while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Schedule, reschedule, and verify patient appointments; schedule appointments 
  • Protects patient confidentiality, making sure it’s secured by not leaving patients information in plain sight and logging off the computer before leaving it unattended.
  • Responsible for closing the office and keeping the reception area clean and organized.
7

front office receptionist

  • Telephone Operator.(PABX)
  •  Coordinating departure/arrival times and information and taking payments on the OPERA in- house computer system. 
  • Up selling during the over booking. 
  • Updating of guest profiles.
  •  Update and maintain information packs and guest registration books.
  •  Coordinating departure/arrival times and information and taking payments on the OPERA Update and maintain information packs and guest registration books. 
8

front office receptionist

  • Handle guests check in and check out procedure 
  • Deal with bookings through email and telephone 
  • Organise guest meetings and appointments 
  • Handle wake up calls 
  • Prepare bills and required documentation 
  • Enter guest online data
9

front office receptionist/switchboard operator

  • Verify customers’ credit, and establish how the customer will pay for the charges made onto their account.
  • Issue room keys and escort guest to room
  • Post charges, such those for rooms, wine, private candlelight dinners, and room upgrade fees.
  • Greet and welcome patients professionally and cheerfully in person and on phone,answer and direct enquires to designated department.
10

front office receptionist

  • Prepare trucks to be loaded by weighing them and preforming general math tasks to ensure they weighted properly after pick up.
  • Answered phones to help provide accurate and prompt information on loads or shipments to drives on the road.
  • filed and organized many separate orders at the same time while still giving customer service help. 
  • helped deal with angry clients by resolving their issues in a way that was mutually beneficial to both parties. 
1 2 3

front office receptionist Job Skills

For an front office receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Data Entry
  • Word Processing
  • Typing
  • Microsoft Office
  • Excel
  • Word
  • Outlook
  • Customer Service
  • Phone Skills
  • Filing
  • Scheduling
  • Greeting Visitors
  • Multi-tasking
  • Invoicing
  • Receptionist Duties
  • Document Preparation
  • Organizational Skills
  • Data Management
  • Time Management
  • Administrative Support.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front office receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Gus Miller 17 Valley Drive, Nassau Bay, TX 77058

Employment history

Chief Front Office Receptionist, Walmart Bentonville, Arkansas
May 2015 – May 2022
  • Assist with other administrative tasks as needed
  • Monitor and maintain office equipment
  • Process incoming and outgoing mail
Front Office Receptionist, Google Mountain View, California
May 2014 – May 2015
  • Greet visitors and determine their needs
  • Assist with data entry and filing
  • Schedule appointments and maintain calendars
Jr. Front Office Receptionist, Amazon Seattle, Washington
November 2013 – May 2014
  • Provide customer service support
  • Assist with other administrative tasks as needed
  • Handle customer inquiries and complaints

Education

University of Texas, Austin, Texas
Medical Office Administration, September, 2013

Skills

Database Management
Time Management
Adaptability
Emotional Intelligence
Customer Service
Computer Skills
Receptionist Duties
Organizational Skills

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your front office receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ike Irving 125 Oakview Drive, Monmouth, IA 52309
ikeirving@protonmail.com
625-087-7592

Professional Summary

 A highly organized and reliable administrative and clerical professional with extensive experience in front office reception. Possesses excellent customer service and communication skills, as well as the ability to multitask in a fast-paced environment. 

Employment history

Senior Front Office Receptionist, Bank of America Charlotte, North Carolina
February 2010 – Present
  • Prepear correspondence and other documents
  • Handel confidential informations in a profesional manner
  • Maintane a profesional and orginized work enviroment
Associate Front Office Receptionist, Apple Cupertino, California
July 2009 – January 2010
  • Colllect, and distrubute informtion
  • Answer phones, and direct calls too appropiate personnel
  • Schedual appoinments, and maintian calanders
Junior Front Office Receptionist, Bank of America Charlotte, North Carolina
January 2009 – July 2009
  • "I have gone to the store"
  • I have goneed to the store.

Education

Stanford University, Stanford, California
Accounting, November, 2008

Skills

Adaptability
Collaboration
Documentation
Social Media
Outlook
Document Preparation
Time Management
Scheduling

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

front office receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an front office receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Norman
Ellis ellisnorman@hotmail.com
669-306-8829
471 Sycamore Avenue, George Mason, VA
22118

Chief Front Office Receptionist
Google
Mountain View, California

Dear Hiring Committee


I am a results-driven Front Office Receptionist with 11 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Front Office Receptionist role at Google, where I believe I can make a valuable contribution to your team.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Troubleshooting and Emotional Intelligence that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Looking forward to hearing from you,
Norman Ellis
669-306-8829
ellisnorman@hotmail.com

Norman Ellis






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