5 Amazing front office receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

front office receptionist

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.

START YOUR RESUME NOW

front office receptionist: Resume Samples & Writing Guide

Professional Summary

Dedicated and organized Front Office Receptionist with extensive experience providing administrative and clerical support. Possesses excellent customer service and communication skills.

Employment history

Chief Front Office Receptionist, Microsoft Redmond, Washington

June 2014 – Present

Answer phones and direct calls to appropriate personnel
Process incoming and outgoing mail
Collect and distribute information

Associate Front Office Receptionist, Google Mountain View, California

June 2013 – May 2014

Assist with other administrative tasks as needed
Prepare correspondence and other documents
Schedule appointments and maintain calendars

Junior Front Office Receptionist, JPMorgan Chase New York, New York

June 2012 – May 2013

Collect and distribute information
Handle confidential information in a professional manner
Monitor and maintain office equipment

Education

University of Illinois, Urbana, Illinois

Doctor of Human Resources Management, April, 2012

University of Illinois, Urbana, Illinois

Bachelor of Science in Accounting, April, 2008

Skills

Troubleshooting

Emotional Intelligence

Written Communication

Negotiation

Multi-tasking

Organizational Skills

Filing

Time Management

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Employment history

Chief Front Office Receptionist, Bank of America Charlotte, North Carolina

January 2019 – Present

Maintain a professional and organized work environment
Answer phones and direct calls to appropriate personnel
Greet visitors and determine their needs

Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota

January 2018 – December 2018

Greet visitors and determine their needs
Prepare and submit reports
Maintain office supplies and order supplies when needed

Junior Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota

August 2016 – December 2017

Maintain a professional and organized work environment
Answer phones and direct calls to appropriate personnel
Maintain office supplies and order supplies when needed

Education

University of California, Berkeley, California

Master of Science in Medical Office Administration, June, 2016

University of California, Berkeley, California

Bachelor of Arts in Business Administration, June, 2012

Skills

Supervisory

Training

Troubleshooting

Negotiation

Computer Skills

Outlook

Administrative Support.

Invoicing

Build My Resume

Professional Summary

A highly organized and detail-oriented professional with extensive experience in front office reception and administrative support. Possesses excellent customer service and communication skills, and an ability to manage multiple tasks and prioritize effectively.

Employment history

Chief Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota

August 2011 – Present

Assist with data entry and filing
Monitor and maintain office equipment
Handle confidential information in a professional manner

Associate Front Office Receptionist, Amazon Seattle, Washington

February 2011 – July 2011

Maintain a professional and organized work environment
Provide customer service support
Greet visitors and determine their needs

Jr. Front Office Receptionist, JPMorgan Chase New York, New York

July 2010 – January 2011

Maintain office supplies and order supplies when needed
Prepare correspondence and other documents
Greet visitors and determine their needs

Education

University of Wisconsin, Madison, Wisconsin

Master of Arts in Office Administration, June, 2010

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Office Administration, June, 2006

Skills

Planning

Flexibility

Decision Making

Relationship Management.

Administrative Support.

Outlook

Phone Skills

Receptionist Duties

Build My Resume

Professional Summary

An organized and professional Front Office Receptionist with excellent customer service and communication skills. Experienced in managing administrative tasks, customer inquiries, and office operations.

Employment history

Chief Front Office Receptionist, Walmart Bentonville, Arkansas

January 2014 – Present

Provide customer service support
Maintain office supplies and order supplies when needed
Schedule appointments and maintain calendars

Front Office Receptionist, JPMorgan Chase New York, New York

July 2013 – December 2013

Provide customer service support
Process incoming and outgoing mail
Schedule appointments and maintain calendars

Jr. Front Office Receptionist, Bank of America Charlotte, North Carolina

December 2012 – June 2013

Prepare and submit reports
Assist with other administrative tasks as needed
Handle confidential information in a professional manner

Education

University of Illinois, Urbana, Illinois

Accounting, November, 2012

Skills

Customer Service

Business Acumen

Financial Management

Presentation

Greeting Visitors

Invoicing

Receptionist Duties

Data Management

Build My Resume

Employment history

Lead Front Office Receptionist, General Electric Boston, Massachusetts

April 2016 – Present

Handle customer inquiries and complaints
Handle confidential information in a professional manner
Answer phones and direct calls to appropriate personnel

Front Office Receptionist, Google Mountain View, California

April 2015 – March 2016

Prepare correspondence and other documents
Answer phones and direct calls to appropriate personnel
Maintain a professional and organized work environment

Entry Level Front Office Receptionist, UnitedHealth Group Minnetonka, Minnesota

May 2014 – April 2015

Assist with data entry and filing
Handle customer inquiries and complaints
Monitor and maintain office equipment

Education

Cornell University, Ithaca, New York

MD in Medical Office Administration, March, 2014

Cornell University, Ithaca, New York

Bachelor of Science in Business Administration, March, 2010

Skills

Communication

Reliability

Relationship Management.

Mentoring

Invoicing

Administrative Support.

Outlook

Word Processing

Use This front office receptionist Resume Template

Not in love with this template? Browse our full library of resume templates

front office receptionist Job Descriptions; Explained

If you're applying for an front office receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

front office receptionist

Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
Identified guests needs and offered solutions and information.
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers needs.
Reported facility and room maintenance problem to appropriate personnel for immediate remediation.

front office receptionist/secretary

Register all visitors upon entering the school
Sign students in late/dismiss early
Answer multi-line phone directing all calls to proper recipient
Sorting/distributing all internal IO mail and external mail to proper recipients
Sort/distribute all student report cards at the end of each grading period
Process Free and Reduced lunch applications for approximately 500 students by deadline
Volunteer coordinator: ensure that all school volunteers have completed the required applications/paperwork required by CMS, create and maintain the monthly volunteer schedule, ensure that additional volunteers are available and scheduled for all school activities

front office receptionist

Greet, register, and allocate rooms to guests.
Exhibits exceptional service at all times to both guest and fellow employees when communicating instruction, information or advice ensuring the details is received in a timely manner and understood.
Maintains the highest standard of professionalism, ethics and attitude toward guests and colleagues.
Oversee school book store

front office receptionist

DEAL WITH THE CUSTOMER ABOUT CHECK-IN AND CHECK-OUT.
PICK UP CALLS AND DEAL WITH THE CUSTOMER THAT WANT TO BOOK HOTEL ROOM OR AN EVENT.
CALCULATE AND POST THE DAILY MONEY COLLECTED BY THE OTHER FRONT OFFICE RECEPTIONIST.
PTA (Parent-Teacher Association) Front Office Liaison

front office receptionist

Answer customers’ questions, and provide information on flooring and pricing
Maintain clean and orderly work stations throughout store.
Assist owner with any requests.
Use different sites such as Microsoft Excel and Word to create quotes, receipts, and reports.
Keep record of total monthly taxes owed in by owner.

1 2 3

front office receptionist Job Skills

For an front office receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Computer Skills
Data Entry
Word Processing
Typing
Microsoft Office
Excel
Word
Outlook
Customer Service
Phone Skills
Filing
Scheduling
Greeting Visitors
Multi-tasking
Invoicing
Receptionist Duties
Document Preparation
Organizational Skills
Data Management
Time Management
Administrative Support.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your front office receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Front Office Receptionist, Walmart Bentonville, Arkansas

May 2015 – May 2022

Assist with other administrative tasks as needed
Monitor and maintain office equipment
Process incoming and outgoing mail

Front Office Receptionist, Google Mountain View, California

May 2014 – May 2015

Greet visitors and determine their needs
Assist with data entry and filing
Schedule appointments and maintain calendars

Jr. Front Office Receptionist, Amazon Seattle, Washington

November 2013 – May 2014

Provide customer service support
Assist with other administrative tasks as needed
Handle customer inquiries and complaints

Education

University of Texas, Austin, Texas

Medical Office Administration, September, 2013

Skills

Database Management

Time Management

Adaptability

Emotional Intelligence

Customer Service

Computer Skills

Receptionist Duties

Organizational Skills

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your front office receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly organized and reliable administrative and clerical professional with extensive experience in front office reception. Possesses excellent customer service and communication skills, as well as the ability to multitask in a fast-paced environment.

Employment history

Senior Front Office Receptionist, Bank of America Charlotte, North Carolina

February 2010 – Present

Prepear correspondence and other documents
Handel confidential informations in a profesional manner
Maintane a profesional and orginized work enviroment

Associate Front Office Receptionist, Apple Cupertino, California

July 2009 – January 2010

Colllect, and distrubute informtion
Answer phones, and direct calls too appropiate personnel
Schedual appoinments, and maintian calanders

Junior Front Office Receptionist, Bank of America Charlotte, North Carolina

January 2009 – July 2009

"I have gone to the store"
I have goneed to the store.

Education

Stanford University, Stanford, California

Accounting, November, 2008

Skills

Adaptability

Collaboration

Documentation

Social Media

Outlook

Document Preparation

Time Management

Scheduling

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

front office receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an front office receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Front Office Receptionist
Google
Mountain View, California

Dear Hiring Committee

I am a results-driven Front Office Receptionist with 11 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Front Office Receptionist role at Google, where I believe I can make a valuable contribution to your team.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Troubleshooting and Emotional Intelligence that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Looking forward to hearing from you,
Norman Ellis
669-306-8829
ellisnorman@hotmail.com

Norman Ellis

CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters