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front desk supervisor: Resume Samples & Writing Guide

Ursula Austin 451 Valley View Avenue, Mackinaw City, MI 49701
[email protected]
665-039-6404

Professional Summary

 Highly organized and experienced Front Desk Supervisor with excellent customer service and problem-solving skills. Proven track record of successfully managing and leading front desk operations. 

Employment history

Chief Front Desk Supervisor, Microsoft Redmond, Washington
July 2011 – Present
  • Prepare and maintain accurate records and reports
  • Reconcile daily financial transactions
  • Process payments and collect fees
Associate Front Desk Supervisor, Apple Cupertino, California
July 2010 – June 2011
  • Develop and implement front desk policies and procedures
  • Handle customer complaints and inquiries in a professional manner
  • Provide administrative support to other departments as needed
Jr. Front Desk Supervisor, Google Mountain View, California
January 2010 – June 2010
  • Ensure compliance with safety regulations and procedures
  • Monitor front desk staff performance and ensure adherence to quality standards
  • Supervise front desk staff and ensure excellent customer service

Education

University of California, Berkeley, California
Bachelor of Arts in Business Administration, November, 2009

Skills

Computer Literacy
Flexibility
Visualization
Negotiation
Supervisory
Process Improvement
Presentation
Training

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Ulrich Griffin 175 Pine Valley Road, Marvin, SD 57251
[email protected]
717-486-0602

Employment history

Chief Front Desk Supervisor, Walmart Bentonville, Arkansas
March 2019 – Present
  • Assist with scheduling and managing appointments
  • Train and orient new staff members on front desk procedures
  • Monitor and ensure compliance with company policies and procedures
Associate Front Desk Supervisor, Bank of America Charlotte, North Carolina
August 2018 – February 2019
  • Train and mentor front desk staff
  • Maintain a neat and organized front desk area
  • Handle customer complaints and inquiries in a professional manner
Junior Front Desk Supervisor, Google Mountain View, California
February 2018 – July 2018
  • Monitor inventory and order supplies as needed
  • Train and orient new staff members on front desk procedures
  • Maintain accurate records and filing systems

Education

Cornell University, Ithaca, New York
Executive Administrative Assistant, December, 2017

Skills

Documentation
Stress Management
Coaching
Mentoring
Risk Management
Process Improvement
Innovation
Computer Literacy
Ollie Long 917 Meadowview Avenue, Westminster, TX 75409
[email protected]
869-704-1354

Employment history

Lead Front Desk Supervisor, Microsoft Redmond, Washington
October 2017 – Present
  • Maintain accurate records and filing systems
  • Process payments and collect fees
  • Supervise front desk staff and ensure excellent customer service
Associate Front Desk Supervisor, Apple Cupertino, California
March 2017 – September 2017
  • Handle customer inquiries and complaints
  • Maintain a neat and organized front desk area
  • Train and orient new staff members on front desk procedures
Junior Front Desk Supervisor, General Electric Boston, Massachusetts
March 2016 – February 2017
  • Monitor front desk staff performance and provide feedback
  • Monitor and ensure compliance with company policies and procedures
  • Reconcile daily financial transactions

Education

University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Accounting, January, 2016

Skills

Troubleshooting
Visualization
Relationship Management.
Written Communication
Social Media
Presentation
Financial Management
Supervisory
Henry Quinn 807 Pleasant St., Parsonsburg, MD 21849
[email protected]
940-909-6979

Employment history

Senior Front Desk Supervisor, Apple Cupertino, California
April 2019 – Present
  • Manage the scheduling of employees and ensure adequate staffing
  • Handle cash, credit card and check transactions
  • Monitor front desk staff performance and provide feedback
Associate Front Desk Supervisor, Amazon Seattle, Washington
November 2017 – March 2019
  • Greet and assist customers, answer questions, and provide information
  • Maintain accurate records and filing systems
  • Develop and implement customer service standards
Entry Level Front Desk Supervisor, CVS Health Woonsocket, Rhode Island
April 2017 – October 2017
  • Monitor and control access to the building by visitors and staff
  • Manage the daily operations of the front desk
  • Reconcile daily financial transactions

Education

University of Michigan, Ann Arbor, Michigan
Master of Arts in Business Administration, March, 2017
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Office Administration, March, 2013

Skills

Computer Literacy
Documentation
Reporting
Coaching
Training
Computer Literacy
Process Improvement
Project Management
Brad Griffin 873 Hickory Hill Avenue, Hustonville, KY 40437
[email protected]
874-787-2610

Employment history

Lead Front Desk Supervisor, Bank of America Charlotte, North Carolina
March 2016 – Present
  • Supervise front desk staff and ensure excellent customer service
  • Greet and assist customers, answer questions, and provide information
  • Monitor front desk staff performance and provide feedback
Associate Front Desk Supervisor, Amazon Seattle, Washington
October 2014 – February 2016
  • Process payments and collect fees
  • Handle customer inquiries and complaints
  • Assist with scheduling and managing appointments
Jr. Front Desk Supervisor, JPMorgan Chase New York, New York
October 2013 – September 2014
  • Develop and implement front desk policies and procedures
  • Monitor and control access to the building by visitors and staff
  • Monitor inventory of office supplies and order when necessary

Education

University of Texas, Austin, Texas
Master of Science in Office Administration, August, 2013
University of Texas, Austin, Texas
Bachelor of Arts in Office Administration, August, 2009

Skills

Reliability
Business Acumen
Analytical
Strategic Thinking
Project Management
Process Improvement
Written Communication
Visualization

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front desk supervisor Job Descriptions; Explained

If you're applying for an front desk supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

front desk supervisor, night audit clerk

  • Authorize guest
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Schedule client appointments.
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services.
2

front desk supervisor

  • Coordinate with other professionals, such as contractors, architects, engineers, and plumbers coming into the area.
  • Interview individuals to compile information on social, educational, criminal, institutional, or drug history.
  • Develop texts or related materials for use in training.
  • Calculate and quote charges for guests’ specified stay requirements.
  • Promote company rewards, services, and savings plans when appropriate.
3

front desk supervisor

  • Interviewing new candidates for hire.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling stays.
  • Greet persons entering the hotel, determine nature and purpose of visit, and direct or escort them to specific rooms.
  • Receive payment and record receipts for hotel services.
  • Transmit information or documents to customers, using computer, mail, or fax machine.
  • Hear and resolve complaints from existing guests or prior guests.
  • Schedule stays, short term and long term.
4

front desk supervisor

  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Provided guests with above and beyond services, including making outside venue reservations and setting up tours.
  • performed concierge services for guests as need.
  • Checked guests in out of the hotel, made reservations and processed payments.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Coordinated with room service, housekeeping, maintenance and to security to meet all guest needs.
  • Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
5

front desk supervisor

  • Provided a consistent positive attitude in even the most stressful situations, ensuring my teammates completed their tasks effectively.
  • Supervise the work of PBX, and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide information about establishment, such as locations, or services provided and maintain and update appointment calendars.
  • Check and confirm daily record sheets, guests accounts, and daily reservations.  

front desk supervisor, night audit clerk Job Skills

For an front desk supervisor, night audit clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Database Management
  • Troubleshooting
  • Quality Assurance
  • Technical
  • Data Analysis
  • Project Management
  • Presentation
  • Written Communication
  • Social Media
  • Supervisory
  • Risk Management
  • Training
  • Innovation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front desk supervisor, night audit clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Percy Kelly 89 Cypress Avenue, Elizabethtown, OH 45052
[email protected]
935-053-6945

Employment history

Chief Front Desk Supervisor, Microsoft Redmond, Washington
November 2011 – May 2022
  • Provide administrative support to other departments as needed
  • Process payments and collect fees
  • Assist with scheduling and managing appointments
Front Desk Supervisor, Amazon Seattle, Washington
May 2011 – November 2011
  • Train and mentor front desk staff
  • Manage the daily operations of the front desk
  • Monitor front desk staff performance and provide feedback
Jr. Front Desk Supervisor, Walmart Bentonville, Arkansas
May 2010 – April 2011

    Education

    Cornell University, Ithaca, New York
    Business Administration, March, 2010

    Skills

    Process Improvement
    Social Media
    Emotional Intelligence
    Analytical
    Database Management
    Innovation
    Written Communication
    Financial Management

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your front desk supervisor, night audit clerk Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Gus Richards 118 Cedarwood Court, Hoagland, IN 46745

    Professional Summary

     A highly organized and detail-oriented professional with extensive experience in the administrative and clerical field. Skilled in managing front desk operations and providing outstanding customer service. 

    Employment history

    Lead Front Desk Supervisor, CVS Health Woonsocket, Rhode Island
    October 2013 – Present
    • Prepear and maintain accurrate records and reports
    • Manage the daily operrations of the front desk
    • Develope and implement custmer service standards
    Associate Front Desk Supervisor, General Electric Boston, Massachusetts
    October 2012 – September 2013
    • Moniter inventory of office supplies and order when neccesary
    • Manage the daily operations of the fron desk
    • Moniter front desk staff performance and provide feedback
    Entry Level Front Desk Supervisor, Apple Cupertino, California
    March 2012 – September 2012
    • Reconcil daily financial transactions
    • Ensuring compliance with safety regulations and procedurs
    • Resolving customer service issues in a timely and professional manner.

    Education

    University of California, Berkeley, California
    Bachelor of Science in Human Resources Management, January, 2012

    Skills

    Training
    Mentoring
    Adaptability
    Risk Management
    Social Media
    Financial Management
    Computer Literacy
    Visualization

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    front desk supervisor, night audit clerk Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an front desk supervisor, night audit clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Ursula
    Austin
    [email protected]
    665-039-6404
    451 Valley View Avenue, Mackinaw City, MI
    49701

    Chief Front Desk Supervisor
    JPMorgan Chase
    New York, New York

    To the Hiring Team at JPMorgan Chase


    I am a highly motivated and experienced Front Desk Supervisor with 13 years of experience in Administrative & Clerical. I am excited to apply for the Chief Front Desk Supervisor position at JPMorgan Chase, where I am confident that I can contribute to your organization's success.


    My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for JPMorgan Chase. I am eager to join a team that shares my values and work towards a common goal.


    Thank you for considering my application for the Chief Front Desk Supervisor role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.


    Respectfully,
    Ursula Austin
    665-039-6404
    [email protected]

    Ursula Austin






    Showcase your most significant accomplishments and qualifications with this cover letter.
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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.