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desk clerk: Resume Samples & Writing Guide

Dale Evans 296 Highland Drive, Bloomfield, MO 63825
daleevans22@inbox.com
998-455-9656

Professional Summary

 Highly organized and detail-oriented Desk Clerk with extensive experience in administrative and clerical work. Skilled in providing excellent customer service while managing multiple tasks efficiently. 

Employment history

Lead Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
April 2010 – Present
  • Manage incoming and outgoing mail
  • Maintain office filing systems
  • Monitor and order office supplies
Desk Clerk, General Electric Boston, Massachusetts
September 2009 – March 2010
  • Maintain office filing systems
  • Assist with special projects as needed
  • Maintain records of office activities
Entry Level Desk Clerk, Apple Cupertino, California
September 2008 – August 2009
  • Manage incoming and outgoing mail
  • Monitor and maintain office equipment
  • Perform data entry and data processing tasks

Education

Stanford University, Stanford, California
Master of Arts in Medical Office Administration, August, 2008
Stanford University, Stanford, California
Bachelor of Science in Human Resources Management, August, 2004

Skills

Process Improvement
Teamwork
Documentation
Attention to Detail
Data Analysis
Telephone Skills
Bookkeeping
Accounting

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Percy Anderson 797 Laurel Avenue, Lynnville, TN 38472
andersonpercy15@zoho.com
901-189-6778

Employment history

Lead Desk Clerk, Google Mountain View, California
March 2017 – Present
  • Handle customer inquiries and complaints
  • Monitor and order office supplies
  • Manage incoming and outgoing mail
Associate Desk Clerk, Amazon Seattle, Washington
September 2016 – February 2017
  • Prepare documents and reports
  • Manage incoming and outgoing mail
  • Assist with special projects as needed
Jr. Desk Clerk, General Electric Boston, Massachusetts
September 2015 – August 2016
  • Maintain office filing systems
  • Answer telephone inquiries and direct calls
  • Prepare documents and reports

Education

University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Human Resources Management, July, 2015

Skills

Creativity
Decision Making
Data Analysis
Accounting
Scheduling
Invoicing
Filing
Telephone Skills
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George Campbell 206 Cedarwood Avenue, Middleburg, PA 17842
georgecampbell38@yahoo.com
933-124-6360

Employment history

Senior Desk Clerk, JPMorgan Chase New York, New York
January 2019 – Present
  • Manage incoming and outgoing mail
  • Provide administrative support to staff
  • Ensure office is kept clean and organized
Desk Clerk, Microsoft Redmond, Washington
January 2018 – December 2018
  • Monitor and order office supplies
  • Perform data entry and data processing tasks
  • Manage incoming and outgoing mail
Entry Level Desk Clerk, Google Mountain View, California
July 2017 – December 2017
  • Process customer payments
  • Provide administrative support to staff
  • Monitor and maintain office equipment

Education

University of Illinois, Urbana, Illinois
Master of Science in Business Administration, May, 2017
University of Illinois, Urbana, Illinois
Bachelor of Science in Medical Office Administration, May, 2013

Skills

Leadership
Adaptability
Strategic Thinking
Research
Filing
Data Entry
Word Processing
Data Analysis
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Virginia Hall 175 Meadowbrook Drive, Shrewsbury, NJ 07702
hallvirginia66@inbox.com
852-012-6540

Employment history

Jr. Desk Clerk, General Electric Boston, Massachusetts
December 2021 – September 2022
  • Prepare documents and reports
  • Provide administrative support to staff
  • Assist with special projects as needed

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Accounting, October, 2021

Skills

Critical Thinking
Written Communication
Planning
Financial Management
Invoicing
Data Management
Receptionist Duties
Filing
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Francis Jones 244 Greenbriar St., Conneaut, OH 44030
francis.jones@yahoo.com
858-915-9319

Professional Summary

 I am an experienced Desk Clerk with a proven track record of providing excellent customer service and administrative support. I am highly organized and possess strong communication and problem-solving skills. 

Employment history

Lead Desk Clerk, Amazon Seattle, Washington
September 2013 – Present
  • Monitor and maintain office equipment
  • Assist with special projects as needed
  • Manage incoming and outgoing mail
Desk Clerk, Apple Cupertino, California
March 2013 – August 2013
  • Monitor and maintain office equipment
  • Process customer payments
  • Provide administrative support to staff
Jr. Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
September 2011 – February 2013
  • Answer telephone inquiries and direct calls
  • Provide administrative support to staff
  • Maintain records of office activities

Education

University of California, Berkeley, California
Customer Service, July, 2011

Skills

Emotional Intelligence
Relationship Management.
Supervisory
Listening
Typing
Receptionist Duties
Word Processing
Data Analysis
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desk clerk Job Descriptions; Explained

If you're applying for an desk clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

desk clerk

  • Assigns bowling alleys to patrons and collects fees. 
  • Reserves alleys for bowling league or individual
  • Inspects alleys to ensure that bowling equipment is available.
  •  Observes players to determine misuse of alleys or other equipment.
  • Records number of games played and receipts collected.
  • Rents bowling shoes to patrons.
  • Maintain a clean bowling alley after hours
2

desk clerk

  • Responded to crisis & emergency promptly following procedure.
  •  Maintained accurate and detailed incident reports/logbooks.
  •  Logged and screened all visitors ID to maintain safety of resident and building.
  •  Provided administrative support for the Assistant Manager by distributing internal resident mail, preparing re-certification packets, then filing all logs and incident reports at the end of each month.
3

desk clerk

  • Checked customers in and out.
  • Escorted clients to rooms or apartments and completed walk through of apartment with the client.
  • Handled any complaints, work orders, issues with all the motel and apartment guests and directed those issues to appropriate staff.
  • Deposited and balanced the end of day deposit.
  • Received and applied rent from daily, weekly and monthly rooms and/or apartments.
  • Answered multiple phone lines, entered any messages into computer programs, forwarded calls and filed any and all paperwork.
  • Worked with the technical support team and installed and implemented new computer programs, mainly Motel Max, for the entire company.
4

desk clerk

  • Sort package and letter mail for residents in the building.
  • Help provide materials for residents to use in the residence halls such as cooking and cleaning supplies.
  • Do any other tasks delegated, such as filing or cleaning, by the Resident Director or Program Coordinator.  
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually.
5

desk clerk

  • Answering phones, booking rooms, preforming wake-up calls, and answering complaints.
  • Using windows. 
  • Making coffee, and breakfast. 
  • Washing, drying, and folding laundry. 
  • Cleaning main hallways, front desk area, and breakfast area. 
  • Watering indoor and outdoor plants. 
  • Cleaning windows and dusting glass. 
1 2 3

desk clerk Job Skills

For an desk clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Filing
  • Word Processing
  • Typing
  • Spreadsheets
  • Office Administration
  • Scheduling
  • Data Management
  • Telephone Skills
  • Accounting
  • Invoicing
  • Microsoft Office
  • Microsoft Excel
  • Customer Service
  • Receptionist Duties
  • Multi-tasking
  • Inventory Management
  • Bookkeeping
  • Invoice Processing
  • Data Analysis
  • Mail Sorting.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your desk clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Harry Smith 142 Countryside Drive, Gnadenhutten, OH 44629

Professional Summary

 Highly organized and detail-oriented Desk Clerk with an exceptional customer service record. Proven track record of providing efficient and accurate administrative and clerical support. 

Employment history

Lead Desk Clerk, Microsoft Redmond, Washington
June 2011 – Present
  • Perform data entry and data processing tasks
  • Assist with special projects as needed
  • Monitor and maintain office equipment
Associate Desk Clerk, Walmart Bentonville, Arkansas
December 2010 – May 2011
  • Process customer payments
  • Schedule and coordinate meetings and events
  • Maintain records of office activities
Jr. Desk Clerk, Bank of America Charlotte, North Carolina
December 2009 – November 2010

    Education

    University of Michigan, Ann Arbor, Michigan
    Customer Service, October, 2009

    Skills

    Troubleshooting
    Teamwork
    Documentation
    Supervisory
    Filing
    Inventory Management
    Data Analysis
    Spreadsheets

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your desk clerk Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Gary Richards 741 Creek Drive, Clarksburg, MO 65025
    richards.gary@protonmail.com
    634-002-5313

    Employment history

    Lead Desk Clerk, Bank of America Charlotte, North Carolina
    April 2017 – May 2022
    • Answere telephone inquirys and direct call's
    • Processs customer payment's
    • Monitore and maintaine office equipments
    Desk Clerk, Apple Cupertino, California
    November 2015 – March 2017
    • Greet and assit visitors and costumers
    • Proccess customer payments
    • Maintain office filing system's
    Jr. Desk Clerk, General Electric Boston, Massachusetts
    April 2015 – October 2015
    • Maintain record's of office activities
    • Prepare document's and report's
    • Schedule and coordinate meeting's and event's

    Education

    University of Wisconsin, Madison, Wisconsin
    Master of Science in Medical Office Administration, March, 2015
    University of Wisconsin, Madison, Wisconsin
    Bachelor of Science in Office Administration, March, 2011

    Skills

    Negotiation
    Professionalism
    Interpersonal
    Critical Thinking
    Scheduling
    Bookkeeping
    Customer Service
    Receptionist Duties

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    desk clerk Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an desk clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Dale
    Evans     daleevans22@inbox.com
    998-455-9656
    296 Highland Drive, Bloomfield, MO
    63825

    Lead Desk Clerk
    UnitedHealth Group
    Minnetonka, Minnesota

    To Whom It May Concern


    I am a highly motivated and experienced Desk Clerk with 15 years of experience in Administrative & Clerical. I am excited to apply for the Lead Desk Clerk position at UnitedHealth Group, where I am confident that I can contribute to your organization's success.


    As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.


    I appreciate the opportunity to apply for the Lead Desk Clerk position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.


    Sincerely,
    Dale Evans
    998-455-9656
    daleevans22@inbox.com

    Dale Evans






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