5 Amazing desk clerk Resume Examples (Updated 2023) + Skills & Job Descriptions

desk clerk

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desk clerk: Resume Samples & Writing Guide

Professional Summary

Highly organized and detail-oriented Desk Clerk with extensive experience in administrative and clerical work. Skilled in providing excellent customer service while managing multiple tasks efficiently.

Employment history

Lead Desk Clerk, UnitedHealth Group Minnetonka, Minnesota

April 2010 – Present

Manage incoming and outgoing mail
Maintain office filing systems
Monitor and order office supplies

Desk Clerk, General Electric Boston, Massachusetts

September 2009 – March 2010

Maintain office filing systems
Assist with special projects as needed
Maintain records of office activities

Entry Level Desk Clerk, Apple Cupertino, California

September 2008 – August 2009

Manage incoming and outgoing mail
Monitor and maintain office equipment
Perform data entry and data processing tasks

Education

Stanford University, Stanford, California

Master of Arts in Medical Office Administration, August, 2008

Stanford University, Stanford, California

Bachelor of Science in Human Resources Management, August, 2004

Skills

Process Improvement

Teamwork

Documentation

Attention to Detail

Data Analysis

Telephone Skills

Bookkeeping

Accounting

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Employment history

Lead Desk Clerk, Google Mountain View, California

March 2017 – Present

Handle customer inquiries and complaints
Monitor and order office supplies
Manage incoming and outgoing mail

Associate Desk Clerk, Amazon Seattle, Washington

September 2016 – February 2017

Prepare documents and reports
Manage incoming and outgoing mail
Assist with special projects as needed

Jr. Desk Clerk, General Electric Boston, Massachusetts

September 2015 – August 2016

Maintain office filing systems
Answer telephone inquiries and direct calls
Prepare documents and reports

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Human Resources Management, July, 2015

Skills

Creativity

Decision Making

Data Analysis

Accounting

Scheduling

Invoicing

Filing

Telephone Skills

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Employment history

Senior Desk Clerk, JPMorgan Chase New York, New York

January 2019 – Present

Manage incoming and outgoing mail
Provide administrative support to staff
Ensure office is kept clean and organized

Desk Clerk, Microsoft Redmond, Washington

January 2018 – December 2018

Monitor and order office supplies
Perform data entry and data processing tasks
Manage incoming and outgoing mail

Entry Level Desk Clerk, Google Mountain View, California

July 2017 – December 2017

Process customer payments
Provide administrative support to staff
Monitor and maintain office equipment

Education

University of Illinois, Urbana, Illinois

Master of Science in Business Administration, May, 2017

University of Illinois, Urbana, Illinois

Bachelor of Science in Medical Office Administration, May, 2013

Skills

Leadership

Adaptability

Strategic Thinking

Research

Filing

Data Entry

Word Processing

Data Analysis

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Employment history

Jr. Desk Clerk, General Electric Boston, Massachusetts

December 2021 – September 2022

Prepare documents and reports
Provide administrative support to staff
Assist with special projects as needed

Education

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Accounting, October, 2021

Skills

Critical Thinking

Written Communication

Planning

Financial Management

Invoicing

Data Management

Receptionist Duties

Filing

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Professional Summary

I am an experienced Desk Clerk with a proven track record of providing excellent customer service and administrative support. I am highly organized and possess strong communication and problem-solving skills.

Employment history

Lead Desk Clerk, Amazon Seattle, Washington

September 2013 – Present

Monitor and maintain office equipment
Assist with special projects as needed
Manage incoming and outgoing mail

Desk Clerk, Apple Cupertino, California

March 2013 – August 2013

Monitor and maintain office equipment
Process customer payments
Provide administrative support to staff

Jr. Desk Clerk, UnitedHealth Group Minnetonka, Minnesota

September 2011 – February 2013

Answer telephone inquiries and direct calls
Provide administrative support to staff
Maintain records of office activities

Education

University of California, Berkeley, California

Customer Service, July, 2011

Skills

Emotional Intelligence

Relationship Management.

Supervisory

Listening

Typing

Receptionist Duties

Word Processing

Data Analysis

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desk clerk Job Descriptions; Explained

If you're applying for an desk clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

desk clerk

Assigns bowling alleys to patrons and collects fees.
Reserves alleys for bowling league or individual
Inspects alleys to ensure that bowling equipment is available.
Observes players to determine misuse of alleys or other equipment.
Records number of games played and receipts collected.
Rents bowling shoes to patrons.
Maintain a clean bowling alley after hours

desk clerk

Responded to crisis & emergency promptly following procedure.
Maintained accurate and detailed incident reports/logbooks.
Logged and screened all visitors ID to maintain safety of resident and building.
Provided administrative support for the Assistant Manager by distributing internal resident mail, preparing re-certification packets, then filing all logs and incident reports at the end of each month.

desk clerk

Checked customers in and out.
Escorted clients to rooms or apartments and completed walk through of apartment with the client.
Handled any complaints, work orders, issues with all the motel and apartment guests and directed those issues to appropriate staff.
Deposited and balanced the end of day deposit.
Received and applied rent from daily, weekly and monthly rooms and/or apartments.
Answered multiple phone lines, entered any messages into computer programs, forwarded calls and filed any and all paperwork.
Worked with the technical support team and installed and implemented new computer programs, mainly Motel Max, for the entire company.

desk clerk

Sort package and letter mail for residents in the building.
Help provide materials for residents to use in the residence halls such as cooking and cleaning supplies.
Do any other tasks delegated, such as filing or cleaning, by the Resident Director or Program Coordinator.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually.

desk clerk

Answering phones, booking rooms, preforming wake-up calls, and answering complaints.
Using windows.
Making coffee, and breakfast.
Washing, drying, and folding laundry.
Cleaning main hallways, front desk area, and breakfast area.
Watering indoor and outdoor plants.
Cleaning windows and dusting glass.

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desk clerk Job Skills

For an desk clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Filing
Word Processing
Typing
Spreadsheets
Office Administration
Scheduling
Data Management
Telephone Skills
Accounting
Invoicing
Microsoft Office
Microsoft Excel
Customer Service
Receptionist Duties
Multi-tasking
Inventory Management
Bookkeeping
Invoice Processing
Data Analysis
Mail Sorting.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your desk clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Professional Summary

Highly organized and detail-oriented Desk Clerk with an exceptional customer service record. Proven track record of providing efficient and accurate administrative and clerical support.

Employment history

Lead Desk Clerk, Microsoft Redmond, Washington

June 2011 – Present

Perform data entry and data processing tasks
Assist with special projects as needed
Monitor and maintain office equipment

Associate Desk Clerk, Walmart Bentonville, Arkansas

December 2010 – May 2011

Process customer payments
Schedule and coordinate meetings and events
Maintain records of office activities

Jr. Desk Clerk, Bank of America Charlotte, North Carolina

December 2009 – November 2010

Education

University of Michigan, Ann Arbor, Michigan

Customer Service, October, 2009

Skills

Troubleshooting

Teamwork

Documentation

Supervisory

Filing

Inventory Management

Data Analysis

Spreadsheets

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your desk clerk Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Desk Clerk, Bank of America Charlotte, North Carolina

April 2017 – May 2022

Answere telephone inquirys and direct call's
Processs customer payment's
Monitore and maintaine office equipments

Desk Clerk, Apple Cupertino, California

November 2015 – March 2017

Greet and assit visitors and costumers
Proccess customer payments
Maintain office filing system's

Jr. Desk Clerk, General Electric Boston, Massachusetts

April 2015 – October 2015

Maintain record's of office activities
Prepare document's and report's
Schedule and coordinate meeting's and event's

Education

University of Wisconsin, Madison, Wisconsin

Master of Science in Medical Office Administration, March, 2015

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Office Administration, March, 2011

Skills

Negotiation

Professionalism

Interpersonal

Critical Thinking

Scheduling

Bookkeeping

Customer Service

Receptionist Duties

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

desk clerk Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an desk clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Desk Clerk
UnitedHealth Group
Minnetonka, Minnesota

To Whom It May Concern

I am a highly motivated and experienced Desk Clerk with 15 years of experience in Administrative & Clerical. I am excited to apply for the Lead Desk Clerk position at UnitedHealth Group, where I am confident that I can contribute to your organization's success.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

I appreciate the opportunity to apply for the Lead Desk Clerk position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.

Sincerely,
Dale Evans
998-455-9656
[email protected]

Dale Evans

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