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collection supervisor: Resume Samples & Writing Guide

Marcus Campbell 184 Pine Valley Avenue, Lyons, KS 67554
[email protected]
987-812-1871

Employment history

Senior Collection Supervisor, Apple Cupertino, California
February 2023 – Present
  • Prepare and submit reports to management
  • Develop and implement strategies to improve collections
  • Monitor and analyze collection trends
Associate Collection Supervisor, UnitedHealth Group Minnetonka, Minnesota
September 2021 – January 2023
  • Handle escalated customer inquiries
  • Track and analyze collection performance
  • Develop and maintain relationships with customers and vendors
Jr. Collection Supervisor, CVS Health Woonsocket, Rhode Island
February 2021 – August 2021
  • Ensure compliance with applicable laws and regulations
  • Develop and implement collection policies and procedures
  • Monitor and analyze collection trends

Education

Harvard University, Cambridge, Massachusetts
Medical Office Administration, December, 2020

Skills

Process Improvement
Written Communication
Decision Making
Accounting
Document Control
Data Analysis
Scheduling
Office Administration

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Ike Hawkins 445 Alderwood Drive, Marthaville, LA 71469
[email protected]
906-373-5043

Employment history

Lead Collection Supervisor, CVS Health Woonsocket, Rhode Island
March 2022 – Present
  • Maintain accurate records of collection activities
  • Develop and implement collection policies and procedures
  • Monitor and maintain accounts receivable
Collection Supervisor, JPMorgan Chase New York, New York
March 2021 – February 2022
  • Ensure compliance with applicable laws and regulations
  • Monitor and analyze collection trends
  • Manage the collection process and ensure compliance with policies and procedures
Entry Level Collection Supervisor, Microsoft Redmond, Washington
September 2020 – February 2021
  • Ensure compliance with applicable laws and regulations
  • Track and analyze collection performance
  • Maintain accurate records of collection activities

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Human Resources Management, July, 2020

Skills

Teamwork
Organization
Presentation
Conflict Resolution
Filing
Inventory Management
Data Analysis
Customer Service
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Abe Adams 361 Winterwood Drive, Trent, SD 57065
[email protected]
796-332-6436

Professional Summary

 Seasoned Collection Supervisor with extensive experience in administrative and clerical operations. Proven ability to manage collections, maintain accurate records, and develop effective processes to drive efficiency. 

Employment history

Senior Collection Supervisor, General Electric Boston, Massachusetts
June 2010 – Present
  • Ensure collection goals are met
  • Ensure compliance with applicable laws and regulations
  • Maintain accurate records of collection activities
Collection Supervisor, Microsoft Redmond, Washington
December 2009 – May 2010
  • Prepare and submit reports to management
  • Develop and implement collection policies and procedures
  • Provide feedback and coaching to collection staff
Jr. Collection Supervisor, UnitedHealth Group Minnetonka, Minnesota
May 2009 – November 2009
  • Supervise and monitor the collection team
  • Develop and implement strategies to improve collections
  • Provide feedback and coaching to collection staff

Education

University of Texas, Austin, Texas
Bachelor of Science in Business Administration, April, 2009

Skills

Networking
Stress Management
Documentation
Training
Receptionist Duties
Ten-Key.
Records Management
Bookkeeping
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Richard Benson 566 Valley View Avenue, Stuart, FL 34957
[email protected]
689-433-7532

Professional Summary

 Highly organized and detail-oriented Collection Supervisor with extensive experience in administrative and clerical operations. Proven track record of streamlining processes and driving results through effective team management. 

Employment history

Senior Collection Supervisor, Amazon Seattle, Washington
March 2015 – Present
  • Monitor and maintain accounts receivable
  • Supervise and monitor the collection team
  • Resolve customer disputes and negotiate payment plans
Collection Supervisor, Bank of America Charlotte, North Carolina
October 2013 – February 2015
  • Ensure compliance with applicable laws and regulations
  • Manage the collection process and ensure compliance with policies and procedures
  • Develop and implement strategies to improve collections
Jr. Collection Supervisor, Google Mountain View, California
April 2012 – September 2013
  • Ensure collection goals are met
  • Develop and implement collection policies and procedures
  • Prepare and submit reports to management

Education

University of Illinois, Urbana, Illinois
Doctor of Office Administration, March, 2012
University of Illinois, Urbana, Illinois
Bachelor of Arts in Medical Office Administration, March, 2008

Skills

Risk Management
Emotional Intelligence
Adaptability
Accounting
Timekeeping
Typing
Document Control
Microsoft Office
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Ursa Upton 749 Laurelwood Avenue, Miamitown, OH 45041
[email protected]
989-434-6260

Employment history

Lead Collection Supervisor, Walmart Bentonville, Arkansas
September 2016 – Present
  • Maintain accurate records of collection activities
  • Resolve customer disputes and negotiate payment plans
  • Develop and maintain relationships with customers and vendors
Associate Collection Supervisor, Apple Cupertino, California
September 2015 – August 2016
  • Ensure compliance with applicable laws and regulations
  • Manage the collection process and ensure compliance with policies and procedures
  • Supervise and monitor the collection team
Junior Collection Supervisor, Amazon Seattle, Washington
September 2014 – August 2015
  • Ensure collection goals are met
  • Provide feedback and coaching to collection staff
  • Monitor and analyze collection trends

Education

Harvard University, Cambridge, Massachusetts
Master of Science in Accounting, July, 2014
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Medical Office Administration, July, 2010

Skills

Data Analysis
Networking
Communication
Accounting
Data Entry
Office Management
Document Management
Microsoft Office
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collection supervisor Job Descriptions; Explained

If you're applying for an collection supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

6

collection supervisor

  • Trains new employees and holds training reviews for established employees.
  • Performs audits of accounts that are in the system.
  • Establishes quality control standards and maintains and enforces them over time.
  • Negotiates payment arrangements and follows up to make sure the payments are made.
  • Researches and locates missing information that is needed for the staff to perform their jobs at optimum levels.
  • Authorizes financial settlements with people who owe large debts.
1 2

collection supervisor Job Skills

For an collection supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Office Management
  • Data Analysis
  • Microsoft Office
  • Scheduling
  • Filing
  • Office Administration
  • Records Management
  • Customer Service
  • Invoicing
  • Typing
  • Timekeeping
  • Accounts Receivable
  • Accounts Payable
  • Inventory Management
  • Document Management
  • Bookkeeping
  • Document Control
  • Receptionist Duties
  • Ten-Key.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your collection supervisor Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Charles Wilson 881 Fairview Drive, Sholes, NE 68771

Employment history

Senior Collection Supervisor, Amazon Seattle, Washington
October 2013 – May 2022
  • Track and analyze collection performance
  • Monitor and analyze collection trends
  • Develop and implement collection policies and procedures
Collection Supervisor, Apple Cupertino, California
October 2012 – September 2013
  • Ensure collection goals are met
  • Prepare and submit reports to management
  • Manage the collection process and ensure compliance with policies and procedures
Jr. Collection Supervisor, Google Mountain View, California
April 2011 – September 2012
  • Handle escalated customer inquiries
  • Monitor and maintain accounts receivable
  • Maintain accurate records of collection activities

Education

University of Illinois, Urbana, Illinois
Master of Science in Business Administration, February, 2011
University of Illinois, Urbana, Illinois
Bachelor of Arts in Office Administration, February, 2007

Skills

Training
Planning
Attention to Detail
Risk Management
Data Entry
Bookkeeping
Invoicing
Ten-Key.

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your collection supervisor Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Dale Davis 1 Pinecrest Drive, Clear Lake Shores, TX 77565
[email protected]
991-085-2957

Employment history

Senior Collection Supervisor, General Electric Boston, Massachusetts
April 2022 – Present
  • Ensure complience with aplicable laws and regulatiosn
  • Supervise and monitor the collecton team
  • Develop and implemnt collection policies and procedurs
Collection Supervisor, Walmart Bentonville, Arkansas
April 2021 – March 2022
  • Handel escalated customer inquirys
  • Prepare and submitt reports to managment
  • Monitor and analyse collection trendss
Entry Level Collection Supervisor, Bank of America Charlotte, North Carolina
April 2020 – March 2021
  • "I am going to the store
  • to buy some food."
  • I am going to the store,
  • to buy's some food.

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Science in Office Administration, March, 2020

Skills

Project Management
Presentation
Interpersonal
Analytical
Accounts Receivable
Records Management
Receptionist Duties
Inventory Management

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

collection supervisor Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an collection supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Marcus
Campbell [email protected]
987-812-1871
184 Pine Valley Avenue, Lyons, KS
67554

Senior Collection Supervisor
Microsoft
Redmond, Washington

To the respected Microsoft Hiring Team


As a Collection Supervisor with a proven track record of success in Administrative & Clerical, I am excited to apply for the Senior Collection Supervisor position at Microsoft. I believe that my skills and expertise would make a valuable contribution to your team.


Throughout my life, I have been passionate about Event Planning and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Administrative & Clerical, has given me the opportunity to develop my skills in Process Improvement and Written Communication, which I am excited to apply to the role at Microsoft. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


Thank you for considering my application for the Senior Collection Supervisor role. I am looking forward to a future where we work together to drive this organization's success.


With gratitude,
Marcus Campbell
987-812-1871
[email protected]

Marcus Campbell






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Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
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