boy

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
START YOUR RESUME NOW

client service representative: Resume Samples & Writing Guide

Pauline Thompson 309 Woodland Avenue, Paderborn, IL 62298
paulinethompson@gmail.com
706-709-1494

Professional Summary

 A highly organized and detail-oriented Client Service Representative with extensive experience in the administrative and clerical field. Proven track record of providing outstanding customer service and support to ensure satisfaction. 

Employment history

Senior Client Service Representative, General Electric Boston, Massachusetts
January 2012 – Present
  • Provide assistance to other team members as needed
  • Provide customer service support in a timely and professional manner
  • Coordinate with other departments to ensure customer needs are met
Associate Client Service Representative, Walmart Bentonville, Arkansas
June 2011 – December 2011
  • Provide customer service support in a timely and professional manner
  • Follow up with customers to ensure satisfaction
  • Assist with general office duties such as filing, photocopying, and data entry
Junior Client Service Representative, Walmart Bentonville, Arkansas
December 2010 – June 2011
  • Ensure compliance with company policies and procedures
  • Provide assistance to other team members as needed
  • Process customer orders and handle customer complaints

Education

University of Illinois, Urbana, Illinois
Doctor of Accounting, October, 2010
University of Illinois, Urbana, Illinois
Bachelor of Arts in Human Resources Management, October, 2006

Skills

Listening
Time Management
Conflict Resolution
Risk Management
Data Collection
Documentation
Inventory Management
Time Management

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume
Kyle Vaughn 399 Park Place, South Barrington, IL 60010
kyle.vaughn@yandex.com
618-868-7535

Professional Summary

 Client Service Representative with extensive experience in providing excellent customer service and administrative support. Proven ability to work efficiently and effectively in a fast-paced environment. 

Employment history

Chief Client Service Representative, UnitedHealth Group Minnetonka, Minnesota
November 2009 – Present
  • Follow up with customers to ensure satisfaction
  • Answer phone calls and respond to customer inquiries
  • Maintain customer records and enter data into computer systems
Client Service Representative, JPMorgan Chase New York, New York
April 2009 – October 2009
  • Answer phone calls and respond to customer inquiries
  • Assist with general office duties such as filing, photocopying, and data entry
  • Provide customer service support in a timely and professional manner
Jr. Client Service Representative, Walmart Bentonville, Arkansas
October 2008 – March 2009
  • Ensure compliance with company policies and procedures
  • Answer phone calls and respond to customer inquiries
  • Process customer orders and handle customer complaints

Education

University of California, Berkeley, California
Master of Science in Business Administration, August, 2008
University of California, Berkeley, California
Bachelor of Arts in Accounting, August, 2004

Skills

Public Speaking
Strategic Thinking
Database Management
Coaching
Data Analysis
Records Management
Documentation
Data Collection
Build My Resume
William Bailey 530 Sycamore St., Midville, GA 30441
william.bailey@yahoo.com
763-297-0264

Professional Summary

 Highly organized and motivated Client Service Representative with extensive experience in the administrative and clerical field. Committed to providing excellent customer service and ensuring a positive client experience. 

Employment history

Chief Client Service Representative, Microsoft Redmond, Washington
June 2009 – Present
  • Maintain customer records and enter data into computer systems
  • Monitor inventory levels and re-order supplies as needed
  • Ensure compliance with company policies and procedures
Associate Client Service Representative, Bank of America Charlotte, North Carolina
December 2008 – June 2009
  • Process customer orders and handle customer complaints
  • Prepare and send invoices and other documents as required
  • Answer phone calls and respond to customer inquiries
Junior Client Service Representative, JPMorgan Chase New York, New York
December 2007 – November 2008
  • Provide assistance to other team members as needed
  • Process payments and handle cash transactions
  • Ensure compliance with company policies and procedures

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Office Administration, October, 2007

Skills

Emotional Intelligence
Attention to Detail
Coaching
Written Communication
Document Preparation
Microsoft Office
Records Management
Word Processing
Build My Resume
Mike Foster 226 Birch St., Highland, NY 12528
mike_foster@hotmail.com
798-636-6422

Employment history

Chief Client Service Representative, General Electric Boston, Massachusetts
October 2022 – Present
  • Answer phone calls and respond to customer inquiries
  • Maintain customer records and enter data into computer systems
  • Ensure compliance with company policies and procedures
Associate Client Service Representative, General Electric Boston, Massachusetts
May 2021 – September 2022
  • Generate reports and analyze customer data
  • Answer phone calls and respond to customer inquiries
  • Monitor inventory levels and re-order supplies as needed
Junior Client Service Representative, Microsoft Redmond, Washington
October 2020 – April 2021
  • Assist with general office duties such as filing, photocopying, and data entry
  • Provide assistance to other team members as needed
  • Provide customer service support in a timely and professional manner

Education

University of Florida, Gainesville, Florida
Doctor of Medical Office Administration, September, 2020
University of Florida, Gainesville, Florida
Bachelor of Arts in Medical Office Administration, September, 2016

Skills

Visualization
Critical Thinking
Accounting
Stress Management
Office Administration
Time Management
Filing
Telephone Skills
Build My Resume
Nate Scott 317 Fairview Drive, Allerton, IA 50008
scott.nate@gmail.com
677-831-3243

Employment history

Chief Client Service Representative, CVS Health Woonsocket, Rhode Island
December 2019 – Present
  • Answer phone calls and respond to customer inquiries
  • Process payments and handle cash transactions
  • Generate reports and analyze customer data
Associate Client Service Representative, General Electric Boston, Massachusetts
December 2018 – December 2019
  • Provide assistance to other team members as needed
  • Ensure compliance with company policies and procedures
  • Develop and maintain relationships with customers
Junior Client Service Representative, Walmart Bentonville, Arkansas
July 2017 – December 2018
  • Process customer orders and handle customer complaints
  • Provide customer service support in a timely and professional manner
  • Ensure compliance with company policies and procedures

Education

University of Illinois, Urbana, Illinois
Master of Science in Accounting, May, 2017
University of Illinois, Urbana, Illinois
Bachelor of Arts in Accounting, May, 2013

Skills

Adaptability
Documentation
Process Improvement
Strategic Thinking
Microsoft Office
Inventory Management
Word Processing
Time Management
Use This client service representative Resume Template

Not in love with this template? Browse our full library of resume templates

client service representative
Build My Resume
Build My Resume

client service representative Job Descriptions; Explained

If you're applying for an client service representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

client service representative

  • Build sustainable relationships of trust through open and interactive communication
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Recommending potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  •  Maintaining customer accounts by recording account information
  • Ghost system recovery of log files and system fix
2

client service representative

  • Dispatch vendors for 100+ facilities.
  • Monitor inventory levels and requisition or purchase supplies and equipment as needed.
  • Create service jobs and invoices for customers
  • Prepare and issue work schedules, deadlines, and duty assignments for technicians.
  • Check to ensure that appropriate actions were made to resolve customers’ problems.
3

client service representative

  • A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience
  • Strong client relationship skills
  • Comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software related information in both a classroom and in a hands-on environment
  • Ability to learn and apply basic concepts in new situations
  • Initiative to seek out answers, solutions, and positive outcomes for both the client and Wage Works.
  • Demonstrated organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
4

client service representative

  • Recommending potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Maintaining customer accounts by recording account information.
  • Ghost system recovery of log files and system fix.
  • Familiar with CRM systems and practices.
5

client service representative

  • Provide technical and end user trouble shooting and diagnostics for reported application issues resulting from upgrades and ongoing application support
  • Create and maintain all necessary case documentation
  • Participate in the management of contracted client upgrades and installations; includes diagnostic at the application, database and operating system levels, as well as working with end users in adopting new technology and functionality
  • Determine the nature of all client requests and determine the correct internal contact
  • Build and maintain strong relationships with the clients that utilize supported software suites
  • Assist in the development, maintenance and updating of detailed functional and technical design documentation
  • Provide system level and testing for new patches, minor and major version releases, document test results, and work with client and product development to amend deficiencies
1 2 3 … 6

client service representative Job Skills

For an client service representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Scheduling
  • Filing
  • Typing
  • Word Processing
  • Microsoft Office
  • Data Analysis
  • Office Administration
  • Spreadsheets
  • Customer Service
  • Receptionist Duties
  • Records Management
  • Telephone Skills
  • Calendar Management
  • Multi-tasking
  • Email Management
  • Inventory Management
  • Data Collection
  • Time Management
  • Documentation
  • Document Preparation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your client service representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Nathan Franklin 131 Cedarwood Avenue, Concrete, WA 98237

Professional Summary

 Client Service Representative with a proven track record of providing excellent customer service. Experienced in managing administrative and clerical duties in a fast-paced environment. 

Employment history

Chief Client Service Representative, JPMorgan Chase New York, New York
December 2009 – Present
  • Prepare and send invoices and other documents as required
  • Process payments and handle cash transactions
  • Schedule appointments and maintain calendars
Client Service Representative, Apple Cupertino, California
December 2008 – December 2009
  • Prepare and send invoices and other documents as required
  • Provide assistance to other team members as needed
  • Monitor inventory levels and re-order supplies as needed
Jr. Client Service Representative, UnitedHealth Group Minnetonka, Minnesota
June 2008 – December 2008

    Education

    University of California, Berkeley, California
    Medical Office Administration, April, 2008

    Skills

    Strategic Thinking
    Project Management
    Presentation
    Customer Service
    Filing
    Data Entry
    Telephone Skills
    Customer Service

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your client service representative Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Kevin Irving 731 Hilltop Drive, Rancho Mirage, CA 92270
    kevin.irving@inbox.com
    722-890-0258

    Employment history

    Senior Client Service Representative, CVS Health Woonsocket, Rhode Island
    May 2019 – May 2022
    • Ensure compliance with company policis and procedurs
    • Assit with general office dutys such as filing, photocopying, and data entry
    • Followup with customers to ensure satisfacion
    Associate Client Service Representative, Microsoft Redmond, Washington
    May 2018 – April 2019
    • Cooridnate with other departments to ensure customers needs are met
    • Prepare and send invoices, and other documents as required
    • Follow-up with customers to ensure satisfication
    Jr. Client Service Representative, General Electric Boston, Massachusetts
    May 2017 – April 2018
    • Follw up wit customers to ensu satisfacton
    • Schedual appoinments and maintain calanders
    • Ensur complience with compay policys and procedurs

    Education

    Cornell University, Ithaca, New York
    Bachelor of Arts in Human Resources Management, March, 2017

    Skills

    Teamwork
    Stress Management
    Self-Motivation
    Quality Assurance
    Filing
    Documentation
    Calendar Management
    Document Preparation

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    client service representative Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an client service representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Pauline
    Thompson     paulinethompson@gmail.com
    706-709-1494
    309 Woodland Avenue, Paderborn, IL
    62298

    Senior Client Service Representative
    JPMorgan Chase
    New York, New York

    To Whom It May Concern


    I am writing to express my interest in the Senior Client Service Representative role at JPMorgan Chase. As a Client Service Representative with 13 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.


    My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at JPMorgan Chase and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


    I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.


    Kindest regards,
    Pauline Thompson
    706-709-1494
    paulinethompson@gmail.com

    Pauline Thompson






    CUSTOMIZE THIS COVER LETTER

    Showcase your most significant accomplishments and qualifications with this cover letter.
    Personalize this cover letter in just few minutes with our user-friendly tool!

    Related Resumes & Cover Letters

    Looking to explore other career options within the Administrative & Clerical field?

    Check out our other resume of resume examples.

    FIND EVERYTHING YOU NEED HERE.

    IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.

    last guy

    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
    CREATE MY RESUME NOW