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application support specialist: Resume Samples & Writing Guide
Employment history
Lead Application Support Specialist, Bank of America Charlotte, North Carolina
January 2019 – Present
- Provide technical assistance and support to users
- Coordinate with other departments to ensure application performance
- Monitor applications performance and ensure availability
Application Support Specialist, Google Mountain View, California
July 2017 – December 2018
- Respond to user inquiries and requests
- Assist in the development and testing of new applications
- Perform system maintenance and backups
Junior Application Support Specialist, Walmart Bentonville, Arkansas
January 2017 – June 2017
- Assist in the development and testing of new applications
- Maintain user accounts and security settings
- Provide technical assistance and support to users
Education
University of Michigan, Ann Arbor, Michigan
MD in Medical Office Administration, November, 2016
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Office Administration, November, 2012
Skills
Technical
Risk Management
Documentation
Emotional Intelligence
Documentation
Technical Writing
Data Analysis
Database Management
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Employment history
Chief Application Support Specialist, Google Mountain View, California
July 2018 – Present
- Respond to user inquiries and requests
- Develop and maintain application documentation
- Train users on new applications and features
Associate Application Support Specialist, Bank of America Charlotte, North Carolina
February 2017 – June 2018
- Monitor applications performance and ensure availability
- Perform system maintenance and backups
- Diagnose and resolve application errors
Junior Application Support Specialist, Microsoft Redmond, Washington
February 2016 – January 2017
- Perform system maintenance and backups
- Monitor applications performance and ensure availability
- Train users on new applications and features
Education
University of Illinois, Urbana, Illinois
MD in Office Administration, December, 2015
University of Illinois, Urbana, Illinois
Bachelor of Arts in Business Administration, December, 2011
Skills
Reporting
Networking
Critical Thinking
Collaboration
Scripting
Programming
Quality Assurance
Data Entry
Employment history
Senior Application Support Specialist, Walmart Bentonville, Arkansas
May 2021 – Present
- Diagnose and resolve application errors
- Maintain user accounts and security settings
- Implement application updates and upgrades
Application Support Specialist, Bank of America Charlotte, North Carolina
October 2020 – April 2021
- Create and maintain application databases
- Develop and implement application policies and procedures
- Develop and maintain application documentation
Junior Application Support Specialist, General Electric Boston, Massachusetts
May 2019 – September 2020
- Maintain user accounts and security settings
- Monitor applications performance and ensure availability
- Develop and maintain application documentation
Education
University of Texas, Austin, Texas
Bachelor of Arts in Accounting, March, 2019
Skills
Social Media
Time Management
Documentation
Emotional Intelligence
Data Analysis
Operating Systems
Programming
System Administration
Professional Summary
An experienced Application Support Specialist with excellent problem-solving and communication skills, providing efficient and effective technical support for various applications. Committed to delivering high-quality customer service with a focus on user satisfaction.
Employment history
Lead Application Support Specialist, Google Mountain View, California
January 2011 – Present
- Maintain user accounts and security settings
- Monitor applications performance and ensure availability
- Respond to user inquiries and requests
Associate Application Support Specialist, Microsoft Redmond, Washington
July 2009 – December 2010
- Create and maintain application databases
- Develop and maintain application documentation
- Provide technical assistance and support to users
Entry Level Application Support Specialist, Google Mountain View, California
July 2008 – June 2009
- Train users on new applications and features
- Troubleshoot technical problems with applications
- Respond to user inquiries and requests
Education
University of California, Berkeley, California
Doctor of Medical Office Administration, June, 2008
University of California, Berkeley, California
Bachelor of Science in Business Administration, June, 2004
Skills
Customer Service
Technical
Collaboration
Time Management
Security
Troubleshooting
Software Testing
Quality Assurance
Professional Summary
Highly experienced Application Support Specialist with a proven track record of providing excellent customer service and technical support. Skilled in troubleshooting and resolving complex technical issues in a timely manner.
Employment history
Senior Application Support Specialist, Walmart Bentonville, Arkansas
December 2014 – Present
- Assist in the development and testing of new applications
- Monitor applications performance and ensure availability
- Maintain user accounts and security settings
Associate Application Support Specialist, UnitedHealth Group Minnetonka, Minnesota
June 2013 – November 2014
- Coordinate with other departments to ensure application performance
- Monitor applications performance and ensure availability
- Monitor application performance and usage
Junior Application Support Specialist, Amazon Seattle, Washington
June 2012 – May 2013
- Perform system maintenance and backups
- Monitor applications performance and ensure availability
- Develop and maintain application documentation
Education
University of Michigan, Ann Arbor, Michigan
Doctor of Medical Office Administration, April, 2012
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Office Administration, May, 2008
Skills
Process Improvement
Communication
Reliability
Critical Thinking
Technical Writing
Customer Service
Documentation
Data Analysis
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application support specialist Job Descriptions; Explained
If you're applying for an application support specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
6
application support specialist
- To reduce significant amount of time implying efficient handling of tickets logged by reducing the email count and setting up calls instead.
- Technical automation implemented which resulted in significant dollar savings for the client.
- Promoted to Incident Manager within a year and a half, of involvement in Application Support.
- Handled diverse applications such as CoTS (Commercial Off the Shelf), in-House such as .Net, weblogic applications. These included almost 50+ applications supporting 16*5 for the client.
- Reporting the overall health of operations to internal leadership.
application support specialist Job Skills
For an application support specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Data Analysis
- Troubleshooting
- Quality Assurance
- Database Management
- Risk Management
- Computer Literacy
- Technical Writing
- System Administration
- Networking
- Programming
- Software Testing
- Documentation
- Customer Service
- Security
- Cloud Computing
- System Architecture
- Technical Support
- Scripting
- Operating Systems
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your application support specialist Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Ben Wilson
274 Laurel Avenue, Fairfield, VA 24435Employment history
Senior Application Support Specialist, JPMorgan Chase New York, New York
December 2020 – May 2022
- Monitor application performance and usage
- Maintain user accounts and security settings
- Perform system maintenance and backups
Associate Application Support Specialist, UnitedHealth Group Minnetonka, Minnesota
December 2019 – November 2020
- Monitor application performance and usage
- Create and maintain application databases
- Train users on new applications and features
Junior Application Support Specialist, Bank of America Charlotte, North Carolina
July 2018 – November 2019
- Monitor applications performance and ensure availability
- Respond to user inquiries and requests
- Monitor application performance and usage
Education
University of Michigan, Ann Arbor, Michigan
Business Administration, May, 2018
Skills
Networking
Accounting
Collaboration
Attention to Detail
Data Analysis
Troubleshooting
Computer Literacy
Quality Assurance
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your application support specialist Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Professional Summary
A highly motivated Application Support Specialist with extensive experience in administrative and clerical roles. Proven ability to provide reliable technical support and troubleshoot software issues in a timely manner.
Employment history
Senior Application Support Specialist, Walmart Bentonville, Arkansas
July 2014 – Present
- Provide technicle assistance and support to user's
- Develop and maintain application documentations
- Creat and maintain application databses
Associate Application Support Specialist, JPMorgan Chase New York, New York
December 2013 – June 2014
- Creat and maintin applicatin databases
- Develp and maintin applicatin documentation
- Co-ordinate with other departmnts to ensure applicatin performance
Junior Application Support Specialist, Apple Cupertino, California
December 2012 – November 2013
- "I went to the store to buy some food
- I went to the store too buy some food.
Education
University of California, Berkeley, California
MD in Business Administration, October, 2012
University of California, Berkeley, California
Bachelor of Arts in Human Resources Management, October, 2008
Skills
Research
Public Speaking
Mentoring
Documentation
Programming
Database Management
Customer Service
Troubleshooting
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
application support specialist Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an application support specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Application Support Specialist
Walmart
Bentonville, Arkansas
Walmart
Bentonville, Arkansas
To the respected Walmart Recruitment Team
I am excited to apply for the Lead Application Support Specialist position at Walmart. As a highly skilled Application Support Specialist with 6 years of experience in Administrative & Clerical, I am confident that I can contribute significantly to your organization.
As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Technical and Risk Management that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.
I appreciate the opportunity to apply for the Lead Application Support Specialist position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.
Kindest regards,
Walt Allen
831-037-8368
[email protected]
Walt Allen
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.