5 Amazing application support specialist Resume Examples (Updated 2023) + Skills & Job Descriptions

application support specialist

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application support specialist: Resume Samples & Writing Guide

Employment history

Lead Application Support Specialist, Bank of America Charlotte, North Carolina

January 2019 – Present

Provide technical assistance and support to users
Coordinate with other departments to ensure application performance
Monitor applications performance and ensure availability

Application Support Specialist, Google Mountain View, California

July 2017 – December 2018

Respond to user inquiries and requests
Assist in the development and testing of new applications
Perform system maintenance and backups

Junior Application Support Specialist, Walmart Bentonville, Arkansas

January 2017 – June 2017

Assist in the development and testing of new applications
Maintain user accounts and security settings
Provide technical assistance and support to users

Education

University of Michigan, Ann Arbor, Michigan

MD in Medical Office Administration, November, 2016

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Office Administration, November, 2012

Skills

Technical

Risk Management

Documentation

Emotional Intelligence

Documentation

Technical Writing

Data Analysis

Database Management

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Employment history

Chief Application Support Specialist, Google Mountain View, California

July 2018 – Present

Respond to user inquiries and requests
Develop and maintain application documentation
Train users on new applications and features

Associate Application Support Specialist, Bank of America Charlotte, North Carolina

February 2017 – June 2018

Monitor applications performance and ensure availability
Perform system maintenance and backups
Diagnose and resolve application errors

Junior Application Support Specialist, Microsoft Redmond, Washington

February 2016 – January 2017

Perform system maintenance and backups
Monitor applications performance and ensure availability
Train users on new applications and features

Education

University of Illinois, Urbana, Illinois

MD in Office Administration, December, 2015

University of Illinois, Urbana, Illinois

Bachelor of Arts in Business Administration, December, 2011

Skills

Reporting

Networking

Critical Thinking

Collaboration

Scripting

Programming

Quality Assurance

Data Entry

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Employment history

Senior Application Support Specialist, Walmart Bentonville, Arkansas

May 2021 – Present

Diagnose and resolve application errors
Maintain user accounts and security settings
Implement application updates and upgrades

Application Support Specialist, Bank of America Charlotte, North Carolina

October 2020 – April 2021

Create and maintain application databases
Develop and implement application policies and procedures
Develop and maintain application documentation

Junior Application Support Specialist, General Electric Boston, Massachusetts

May 2019 – September 2020

Maintain user accounts and security settings
Monitor applications performance and ensure availability
Develop and maintain application documentation

Education

University of Texas, Austin, Texas

Bachelor of Arts in Accounting, March, 2019

Skills

Social Media

Time Management

Documentation

Emotional Intelligence

Data Analysis

Operating Systems

Programming

System Administration

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Professional Summary

An experienced Application Support Specialist with excellent problem-solving and communication skills, providing efficient and effective technical support for various applications. Committed to delivering high-quality customer service with a focus on user satisfaction.

Employment history

Lead Application Support Specialist, Google Mountain View, California

January 2011 – Present

Maintain user accounts and security settings
Monitor applications performance and ensure availability
Respond to user inquiries and requests

Associate Application Support Specialist, Microsoft Redmond, Washington

July 2009 – December 2010

Create and maintain application databases
Develop and maintain application documentation
Provide technical assistance and support to users

Entry Level Application Support Specialist, Google Mountain View, California

July 2008 – June 2009

Train users on new applications and features
Troubleshoot technical problems with applications
Respond to user inquiries and requests

Education

University of California, Berkeley, California

Doctor of Medical Office Administration, June, 2008

University of California, Berkeley, California

Bachelor of Science in Business Administration, June, 2004

Skills

Customer Service

Technical

Collaboration

Time Management

Security

Troubleshooting

Software Testing

Quality Assurance

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Professional Summary

Highly experienced Application Support Specialist with a proven track record of providing excellent customer service and technical support. Skilled in troubleshooting and resolving complex technical issues in a timely manner.

Employment history

Senior Application Support Specialist, Walmart Bentonville, Arkansas

December 2014 – Present

Assist in the development and testing of new applications
Monitor applications performance and ensure availability
Maintain user accounts and security settings

Associate Application Support Specialist, UnitedHealth Group Minnetonka, Minnesota

June 2013 – November 2014

Coordinate with other departments to ensure application performance
Monitor applications performance and ensure availability
Monitor application performance and usage

Junior Application Support Specialist, Amazon Seattle, Washington

June 2012 – May 2013

Perform system maintenance and backups
Monitor applications performance and ensure availability
Develop and maintain application documentation

Education

University of Michigan, Ann Arbor, Michigan

Doctor of Medical Office Administration, April, 2012

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Office Administration, May, 2008

Skills

Process Improvement

Communication

Reliability

Critical Thinking

Technical Writing

Customer Service

Documentation

Data Analysis

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application support specialist Job Descriptions; Explained

If you're applying for an application support specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

application support specialist

Directly involved in incident management procedures with the testing and development team.
Creating and Handling Game promotions.
Creating procedures to solve customer’s issues.
Managing accounts and detailed Customer Service.
Analyzing each game and creating promotion to avoid risk factors.
Handling Escalation queries to solve the issues and to retain customers.
Managing required reports and completing the tasks in the given time.

application support specialist

Proposed technical feasibility solutions for new designs and suggested options for performance improvement of technical components.
Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work.
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
Directed onsite training for business users to maximize productivity.

senior application support specialist

Providing email based support for Ringo – Low Cost International Calling App
Providing email as well as chat based support for Flock – An Enterprise Communication App
Generating weekly/monthly reports based on feature requests as well as bugs.
Creating and maintaining the FAQ page for Ringo and Flock
Automating the chat based support for Flock by using the answer BOT

application support specialist

Developed UI forms for Web Clarify using ASP
Developed SQL stored procedures for user management
Writing unit and functional testcases.
Executing the testcases.

application support specialist

Documented success serving as support liaison between client and multiple internal teams to ensure specifications and deadlines were continually met.
Provided expert application support for all versions of ADP’s product offerings.
Key focus on error analyses, troubleshooting, issue resolution proposal/implementation/maintenance of solutions.
Partnered with client/payroll specialist teams to deliver support and assistance on impending, deadline-approaching tasks and requests.

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application support specialist Job Skills

For an application support specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Data Analysis
Troubleshooting
Quality Assurance
Database Management
Risk Management
Computer Literacy
Technical Writing
System Administration
Networking
Programming
Software Testing
Documentation
Customer Service
Security
Cloud Computing
System Architecture
Technical Support
Scripting
Operating Systems

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your application support specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Application Support Specialist, JPMorgan Chase New York, New York

December 2020 – May 2022

Monitor application performance and usage
Maintain user accounts and security settings
Perform system maintenance and backups

Associate Application Support Specialist, UnitedHealth Group Minnetonka, Minnesota

December 2019 – November 2020

Monitor application performance and usage
Create and maintain application databases
Train users on new applications and features

Junior Application Support Specialist, Bank of America Charlotte, North Carolina

July 2018 – November 2019

Monitor applications performance and ensure availability
Respond to user inquiries and requests
Monitor application performance and usage

Education

University of Michigan, Ann Arbor, Michigan

Business Administration, May, 2018

Skills

Networking

Accounting

Collaboration

Attention to Detail

Data Analysis

Troubleshooting

Computer Literacy

Quality Assurance

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your application support specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly motivated Application Support Specialist with extensive experience in administrative and clerical roles. Proven ability to provide reliable technical support and troubleshoot software issues in a timely manner.

Employment history

Senior Application Support Specialist, Walmart Bentonville, Arkansas

July 2014 – Present

Provide technicle assistance and support to user's
Develop and maintain application documentations
Creat and maintain application databses

Associate Application Support Specialist, JPMorgan Chase New York, New York

December 2013 – June 2014

Creat and maintin applicatin databases
Develp and maintin applicatin documentation
Co-ordinate with other departmnts to ensure applicatin performance

Junior Application Support Specialist, Apple Cupertino, California

December 2012 – November 2013

"I went to the store to buy some food
I went to the store too buy some food.

Education

University of California, Berkeley, California

MD in Business Administration, October, 2012

University of California, Berkeley, California

Bachelor of Arts in Human Resources Management, October, 2008

Skills

Research

Public Speaking

Mentoring

Documentation

Programming

Database Management

Customer Service

Troubleshooting

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

application support specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an application support specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Application Support Specialist
Walmart
Bentonville, Arkansas

To the respected Walmart Recruitment Team

I am excited to apply for the Lead Application Support Specialist position at Walmart. As a highly skilled Application Support Specialist with 6 years of experience in Administrative & Clerical, I am confident that I can contribute significantly to your organization.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Technical and Risk Management that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.

I appreciate the opportunity to apply for the Lead Application Support Specialist position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.

Kindest regards,
Walt Allen
831-037-8368
waltallen25@yahoo.com

Walt Allen

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