Surgical Coordinator Resume Examples

surgical coordinator

  • Answer Patient’s questions, and provide information on procedures or policies. 
  •  Ensuring exceptional customer service is given to each individual that visits the consultation office.
  • Answering telephones and emails as well as common questions about surgical times, appointments, and instructions.
  • Receive payment by cash, check or credit cards.
  • Providing patients with pre and post-operative instructions.
  • Maximize office productivity through proficient use of appropriate software applications schedule, Care Credit and any other systems as required.

surgical coordinator/ patient relations

  • Booking 20-40  surgical cases per week for office surgical center and affiliated hospitals for 2 surgeons.
  • Consulting cosmetic patients, preparing patient quotes, explaining cosmetic procedures, financial policies for multiple financing companies, pre and post op instructions, RX’s, and pre/post op care.
  • Checking patient lab work, EKG’s, medical clearance, mammography reports, biopsies, etc.
  • ‘Up-sell’ procedures to ‘package deals’ such as ‘mommy makeover’, averaging $12k – $20k per patient.
  • Maintain contact after initial consult to encourage booking of surgical procedure.
  • Offer 5 star personalized service to every patient.
  • Respond to all emails regarding surgical inquires.

surgical coordinator

  • Building good relationships and friendly bonds with the patients to maintain and broaden patient base.
  • Proficient in Prescription Monitoring Program and NexTech system.
  • Recording all weekly surgical revenue and calculating anesthesia cost to ensure the Anesthesiologists are accurately compensated.
  • Ordering of Oxygen; checking tanks daily to ensure oxygen is in stock for upcoming surgical procedures that require general anesthesia.

surgical coordinator

  • Manage Doctors OR Schedule and clinic schedule.  
  • Work closely with Management to resolve patients concerns.
  • Scheduling surgical patients such as Plastics, Retina, Cataract, Cornea and more.
  • Insurance verification and pre-certification for procedures.
  • Charge entry, payment collection and payment posting.
  • Phone customer service for any surgical concerns.
  • Spanish Interpreter (if Needed)

surgical coordinator/patient services representitive

  • Manage surgery services, including planning, scheduling and coordination, and determination of procedures.
  • Help technicians with any surgical patients concerns and testing.
  • Ophthalmic Scribe Certify.
  • More upon request

surgical coordinator

  • Successfully managed multiple surgical calendars within Outlook for 3+ doctors.
  • Scheduled surgeries for 400+ patients a month.
  • Verified insurance coverage, eligibility and informed patients of any co-payments or uninsured services. 
  • Significantly improved patient care and experience by serving as liaison for doctors, patients and other service providers. 
  • Prepared, maintained, stored and retrieved medical records data in accordance with federal and state requirements.
  • Met deadlines by providing daily reports for doctors and surgery centers.
  • Communicate effectively, providing positive pubic relations with referring providers as well as surgery centers.

surgical coordinator

  • Responsible for coordinating the thoracic, cardiac, interventional radiology, and electrophysiology surgical schedules by effectively communicating with surgeons, anesthesiologists, physician’s assistants and support staff for each department.
  • Ascertain that all pre-surgical forms and medical clearance documents are present, complete, and accurate.
  • Maintain daily clinic day by answering phones and preparing for patient’s charts, obtaining operative reports, diagnostic images, lab work, surgical pathology reports, and other documents from EMR, while effectively communicating with referring doctor’s offices to obtain medical records necessary to the patient’s visit. 
  • Scheduled surgeries, MRI’s and CT’s.