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1

shift lead

  • Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
  • Interpret and communicate work procedures and company policies to staff.Demonstrate or explain products, methods, or services to pers
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.uade customers to purchase products or use services.
  • Examine invoices and shipping manifests for conformity to tariff and customs regulations.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
2

shift lead

  • Managed shifts
  • Organized inventory
  • Prepared orders
  • Handled customer transactions
3

shift lead

  • positive attitude towards customers
  • Organize and complete cake orders by date requested.
  • Balanced cash drawer at the beginning and end of each shift.
  • Lead a team of up to 8 employees on a shift.
4

shift lead

  • Crew member for 2 months 
  • I was promoted to a shift lead after my manager trusted me enough to take on more responsibility
  • I am hard-working, trustworthy, approachable, and caring, ready to work hard wherever I end up
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants and cars.
5

shift lead

  • Provides excellent customer service
  • Cash Handling
  • Making sure everyone follows company policy
  • Oversee shift and makes leadership decisions 
  • Follows opening and closing procedures
  • Assist Store manager and Assistant managers