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senior trainer

  • Working with ABFRL as a Senior Trainer. 
  • Led a comprehensive soft skills training, communication skills, personality development training’s. 
  • Organized and led a 14-day staff orientation and training to promote collaboration. 
  • Handling 71 stores in terms of training. 
  • Auditing North zone stores for training execution. 
  • Making action plan and implementing it throughout North Zone stores. 
  • Planning and executing NSO training and OJT. 
7

senior trainer

  • Effective coordination with clients for process related requirements 
  • Maintaining the 0-30 & 0-60 days performance tracker on both LOB’s
  • Publishing Reports on time & meeting Client requirements
  • Publishing trainer’s stack ranking report monthly basis
8

senior trainer

  • Handling new hire training on product and process specifics 
  • Taking care of training need Identification and Training Need analysis 
  • Analyzing the training effectiveness 
  • Devising action plans to enhance training effectiveness 
  • Part of MBR team representing training department 
  • Drive the team to enhance performance and KPI 
  • Managing all client interactions on front end for the training department 
9

senior trainer

  • Handles a Team of Trainers and ensure everyone hits the desired goals 
  • Reviews Training Contents/Materials and Coordinate Changes to the Clients 
  • Conducts TNA to ensures full support is given to the Operations Team 
  • Conducts Leadership and Developmental Training for Managers, Trainers and Coaches 
10

senior trainer

  • Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
  • Provided in-house training to new employees and newly graduated officers hired as teachers to ensure maintenance of standardized training approaches.
  • Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
  • Evaluated training needs to improve training quality.
  • Developed and implemented lesson plans and teaching aids such as reference materials and videos.
  • Developed and improved training courses to increase staff performance and overall training effectiveness.
  • Recruited, trained and mentored new instructors.