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1

senior trainer

  • Facilitated product and communications training for new hire agents
  • Prepared and administered written, oral and performance tests, and provided feedback and scores in accordance with performance
  • Led training sessions for aspiring trainers and they were taught on how to 
  • Ensure completion of training as per the time lines set according the training calendar
2

senior trainer

  • Managing the product process trainers for both LOB’s
  • Preparation of training calendar on a weekly basis.
  • Allocating Trainers for NHIP batches
  • Checking adherence on NHIP process module
  • Internal training audit and feedback sharing process
  • Conducting review for trainers on weekly basis
  • Checking on-floor adherence on JKQ process
3

senior trainer

  • Preparation and conducting training exercise.
  • Evaluating cashiers on their ability to work at the shop. 
  • Training agents/partners on Betin business model.
  • Training, evaluating and coaching team members i.e giving feedback and reporting on team member’s performance.
4

senior trainer

  • conduct foundation skills training to new hires
  • provide support to different accounts to improve performance
  • identify challenges through TNA 
  • Participating in monthly reviews to ensure achievement v/s target
5

senior trainer

  •  Provided quality Human Resource, Organization and Capacity development services to the NGO community. 
  • Participated in designing conducting a capacity needs assessment of NGO Community in order for CBI to provide capacity building and Human Resource Development services.
  • Collected, organized, developed and prepared for necessary and relevant training materials, aids and documents for the identified training.
  • Participated in Planning, Designing, Developing and implementing/ delivering Human Resource development services identified by the needs assessment.
  • Assisted in discussion with external resource person on training design and content to be relevant with the training objectives.
  • Assisted in designing and developing training evaluation system and tools for various types of training.
  • Assisted in designing a feed-back retrieval and follow-up system and performing the activities.