- Schedule x-ray exams and communicate the exams to the x-ray techs
- Understand basic medical technology and determine which x-ray is best for the patient
- Perform fleet vehicle maintenance and upkeep.
- Maintain vehicle cleanliness
scheduler, donut topper, cashier, barista
- Welcomed customers with a smile.
- Operated cash registers and other electronics.
- Accepted payments, ensured all prices and quantities were accurate and proved a receipt to every customer.
- Prepared and served hot and cold beverages as well as food products.
- Cleaned and sanitized work areas, utensils, and equipment.
- Working with patients, their family members and referring physicians to schedule patients for appointments, and triage incoming calls to the appropriate staff.
- Obtain accurate demographic and insurance information and updating the computer system.
- Speaking with patients to schedule or reschedule their appointments.
- Process payment transactions over the phone.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Followed up with patient to reschedule any missed appointments
- Checked patient insurance and collected pre-authorizations from providers
- Double checked medical record databases
- Schedule in Home Wellness visits for Humana Members.
- Receive and make over 150+ calls a day
- Protect HIPAA
- INBOUND and OUTBOUND Call Center