- Provide full admin support to the project team
- Monitor SAP EHP Consultants/monitoring resource utilization
- Provide technical support assistance if necessary
- Assisting Basis Consultant to do the SAP Monitoring Health Check
- Tracking & reporting overall progress of the project
- Ensuring that projects are run in compliance with the Organization’s requirements
- Organize and maintaining the project documentation library.
project admin/ communications coordinator
- Main communication link between the field and the office
- Created job folders and prepared the field supervisor with pertinent information to get the job done in a timely and less costly manner
- Managed the general email and calendared job walks, job starts, and bids due for the estimators
- Attended job walks and meetings relating to specific jobs
- Ensured all field personnel had necessary gear and equipment before being dispatched
- Kept track of all hours, days, and field personnel spent on the job
- Publishing daily dashboard (complete view) to higher management.
- Maintaining attendance tracker, invoices for project resources and publish their monthly performance report in the form of graphs, visual presentations etc.
- Conducting first round of interviews, preparing offer letters etc.
- Co-ordination and consultations for salary related issues of employees.
- Submission of monthly and quarterly SLA reports, SLM reports, KPI data etc.
- PowerPoint presentations for monthly customer operations review.
- Escalations of teams for non-compliance of SLA requirements, if any.