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1

program support assistant/realty clerk (single family reo/hud homes)

  • Answered telephones and give information to callers, take messages, or transferred calls to appropriate staff.
  • Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operated office equipment, such as fax machines, copiers, and arranged for repairs when equipment malfunctioned.
  • Greeted visitors or callers and handle their inquiries or directed them to the appropriate staff according to their needs.
  • Completed forms in accordance with procedures.
2

program support assistant

  • Responsible for administrative management of the Resident Engineer’s Office at the Heinz Division for four major Construction Projects totaling more than $200 million
  • Responsible for all paper and electronic filing of documents
  • Responsible for keeping track of all Contract Modifications in an Excel document and assuring it matches with the appropriate funding
  • Responsible for all documentation circulation in/out of the office
  • Proficient with Construction Management Program (PARAGON) used by the Central Office
  • Software Instructor and Administrator for PARAGON
  • Timekeeper for Medical Center and for RE Office, Backup for Eastern Team – Central Office
3

program support assistant

  • Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with physicians and nurses.Protect the security of medical records to ensure that confidentiality is maintained.
  • Designated Key Control Point by the VA Pittsburgh Healthcare System for two Resident Engineer Offices
  • Have set up 5 Office Sites at the request of SRE’s and trained new clerical assistants
  • Maintain database of FITT training evaluations
  • Member of FITT Training Group