Patient Access Specialist Resume Examples

patient access specialist

  •  Greet incoming/outgoing mental health patients. 
  • Schedule appointments as needed for therapy, addiction medicine, and prescriber services.
  •  Phones, fax, maintain medical records for NW Region. 
  • Maintain waitlist system for all therapists in NW Region.
  •  Confirm all next-day appointments via phone (with patients) for all NW Region.
  •  Fill all next-day and 2 day appointments, daily, by utilizing waitlist system and fishing forward in schedules for high priority patients.
  • Quality, Service, Performance Improvement: Since hire date, percentage of unfilled appointments has decreased to less than 1% across region (down from ~5%), completed clinic hours has increased from ~77% to ~86% across the region and is rising to near 90%, and number of missed appointments has dropped from ~15% to ~5%.   

patient access specialist

  • Consistently and accurately utilizers medical acceptance criteria to screen and schedule appointments for new patients.
  • Provides Financial counseling options to patients including cost estimates, payment plans, discounts, and utilizing medical overrides and account reviews as appropriate.
  • Collects complete and accurate financial data during intake process to ensure appropriate financial screening of new patients and verifies data during new patient registration to ensure compliance with required forms and consents.
  • Very benefits, and secure authorizations.

patient access specialist

  • Enter data, such as demographic information, insurance information and payment information into the computer system.
  • Put together radiology schedule for each day.
  • Inform patient’s of upcoming appointments and any payment’s that will be due, or inform patient’s of payment plan’s they may be eligible for.
  • Insurance authorizations

patient access specialist

  •  Receive and place over 70 phone calls per day. 
  • Schedule appointments as needed for on-the-job injuries, new and follow-up.
  •  Schedule appointments for employer contracted services; pre-employment physicals, Urine Drug Screen, respirator exams, and blood testing. 
  • Schedule appointments for self-paid services; DOT/Commercial Drivers License Federal physicals.
  •  Arrange and fax referrals from Industrial Medicine Clinicians, appoint in-house physical therapy, answer patient questions and send inquiries to Clinician as needed.