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1

office specialist

  • sending out Reporter notification letters
  • updating and adding additional victims into the NCFAST system to appear on CPS reports
  • running criminal background checks on all adults listed on reports thru the Automated Criminal/Infraction System (ACIS) system
  • looking up background information on missing fathers thru CLEAR Thompson Reuters system to include running criminal background checks
  • acquiring birth certificates, marriage certificates, from the Register of Deeds 
  • looking up and retrieving information from VCAP system such as child support, civil court actions against the mother, looking up 50-B information
  • compiling, copying and taking foster care court summaries to the court house to be clocked in by the court clerk
2

office specialist

  • In charge of submitting attendance for 500 students and making attendance calls to parents. 
  • Submitted work orders for maintenance and IT issues for the school and for staff.
  • Assisted principal/parents/teachers with their needs and issues.
  • Assisted with enrollments/withdrawals of students.
  • Completed office duties such as coping, filing, data entry, made school announcements, fliers to go home, our school’s Facebook page, and monthly staff meetings. 
  • Proficient in Microsoft Word, Excel, and school admin website. 
3

senior office specialist

  • Prepare and process legal documents and papers, such as summonses, subpoenas, appeals, motions, and court agreements. 
  • Operate cash registers to accept payments for tickets and court arrangements
  • Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments..
  • Verify accuracy of transcripts by checking copies against original records of proceedings and accuracy of rulings by checking with judge.
4

office specialist/tour guide

  • Establish and maintain relationships with customers and provide assist with any problems that these customers may encounter.
  • Oversee the flow of cash and taking payment for any trip/tour booked.
  • Properly putting harnesses on all customers.
  • Resolve client complaints or answer clients’ questions regarding policies and procedures.
5

office specialist

  • filing foster care court summaries in attorneys files and retrieving court documents for DSS
  • scanning all documents for CPS into the North Carolina Families Accessing Services through Technology  (NCFAST) system
  • registering, merging and matching all participants listed in CPS reports in NCFAST system
  •  photocopying CPS files for attorneys, District Attorney, court personnel as needed