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medical receptionist
- Performed other various office duties – Including daily mail runs, ordering stationery, end-of-day account balancing, etc.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
12
medical receptionist
- Check patients in and out of the multi-physician practice, including scheduling appointments, collecting co-pays/deductibles and applying CPT and ICD-10 codes
- Answer phone calls, emails and patient messages via the EMR portal
- Verify insurance coverage for all new patients and monitor existing patients’ insurance coverage for potential changes
- Demonstrate proficiency in taking patient medical histories and vital signs
- Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
13
medical receptionist / administrative assistant
- Front desk reception and administrative duties for specialists and GP’s
- Management of confidential patient records
- Making outbound and receiving inbound calls including scheduling patient appointments
- Processing payments and invoicing receipts, completing end of day account settlement
- Initial triaging of emergency patients presenting to medical practice
- Liaising with referring doctors, hospital staff, medical representatives and Medicare
14
senior medical receptionist
- Booking appointments, using Best Practice, taking phone calls
- Responsible for opening of the Practice, preparing rooms
- Welcoming patients and establishing a rapport
- Mixed billing Practice
- Scanning, emails, faxes, petty cash, eftpos transactions
- Private billing using Tyro for refund through Medicare
- Bulk billing to Medicare and DVA, Work cover billing, OSHC billing, private billing of excisions, biopsy, and cosmetic procedures
15
medical receptionist
- Meet and greet patients and visitors providing an outstanding level of service
- Schedule and effective management of patient bookings
- Processing accounts using Pracsoft/Medical Director
- Process referrals to Specialists
- Ordering clinic and stationary supplies
- Autoclaving of all surgical instruments
- Preparing injectables for doctors
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