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medical receptionist

  • Performed other various office duties – Including daily mail runs, ordering stationery, end-of-day account balancing, etc.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments

medical receptionist

  • Check patients in and out of the multi-physician practice, including scheduling appointments, collecting co-pays/deductibles and applying CPT and ICD-10 codes 
  • Answer phone calls, emails and patient messages via the EMR portal 
  • Verify insurance coverage for all new patients and monitor existing patients’ insurance coverage for potential changes 
  • Demonstrate proficiency in taking patient medical histories and vital signs 
  • Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment 

medical receptionist / administrative assistant

  • Front desk reception and administrative duties for specialists and GP’s 
  • Management of confidential patient records 
  • Making outbound and receiving inbound calls including scheduling patient appointments 
  • Processing payments and invoicing receipts, completing end of day account settlement
  • Initial triaging of emergency patients presenting to medical practice 
  • Liaising with referring doctors, hospital staff, medical representatives and Medicare

senior medical receptionist

  • Booking appointments, using Best Practice, taking phone calls
  •  Responsible for opening of the Practice, preparing rooms 
  • Welcoming patients  and establishing a rapport
  • Mixed billing Practice
  •  Scanning, emails, faxes, petty cash, eftpos transactions
  • Private billing using Tyro for refund through Medicare
  • Bulk billing to Medicare and DVA, Work cover billing, OSHC billing, private billing of excisions, biopsy, and cosmetic procedures

medical receptionist

  • Meet and greet patients and visitors providing an outstanding level of service
  • Schedule and effective management of patient bookings
  • Processing accounts using Pracsoft/Medical Director
  • Process referrals to Specialists
  • Ordering clinic and stationary supplies
  • Autoclaving of all surgical instruments
  • Preparing injectables for doctors