medical office receptionist Resume Examples

medical office receptionist

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medical office receptionist

Answered multiple telephone lines, taking messages and directing calls
Conducted monetary transactions such as payment posting, collecting past due payments, and copayments
Verified, reviewed and explained insurance benefits to patients to guarantee a full understanding of payment policies and procedures with multiple insurance carriers.
Adhered to strict HIPAA guidelines at all times to protect patient confidential privacy when handling, processing, and distributing patient information
Scheduled, rescheduled, and confirmed patients’ appointments with psychiatrists, nurse practitioners, and therapist
Reviewed charts and flagged incomplete or inaccurate information

Managed master calendar and scheduled appointments for 15 providers based on optimal patient loads and clinician availability.
Maintained current and accurate medical records for over 3,000 patients.
Completed and filed financial documentation for accounting purposes.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Short term coverage, assisting in the initial setup and operation of the office.
Set up patient charts by entering all demographics, verify insurance information, and scheduled follow-up appointments through Accuro software.
Answered the telephone and assisted patients and providers with appointment reminders and/or referral processing
Performed routine clerical tasks like mailing, copying, handling all outgoing and incoming faxes, filing and scanning
Cleaned and sterilized instruments and disposed of contaminated supplies