Medical Office Receptionist Resume Examples

medical office receptionist

  • Answered multiple telephone lines, taking messages and directing calls
  • Conducted monetary transactions such as payment posting, collecting past due payments, and copayments
  • Verified, reviewed and explained insurance benefits to patients to guarantee a full understanding of payment policies and procedures with multiple insurance carriers. 
  • Adhered to strict HIPAA guidelines at all times to protect patient confidential privacy when handling, processing, and distributing  patient information
  • Scheduled, rescheduled, and confirmed patients’ appointments with psychiatrists, nurse practitioners, and therapist
  •  Reviewed charts and flagged incomplete or inaccurate information

medical office receptionist

  • Managed master calendar and scheduled appointments for 15 providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for over 3,000 patients.
  • Completed and filed financial documentation for accounting purposes.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

medical office receptionist

  • Short term coverage, assisting in the initial setup and operation of the office.
  • Set up patient charts by entering all demographics, verify insurance information, and scheduled follow-up appointments through Accuro software. 
  • Answered the telephone and assisted patients and providers with appointment reminders and/or referral processing
  • Performed routine clerical tasks like mailing, copying, handling all outgoing and incoming faxes, filing and scanning 
  • Cleaned and sterilized instruments and disposed of contaminated supplies