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1
medical office receptionist
- Answered multiple telephone lines, taking messages and directing calls
- Conducted monetary transactions such as payment posting, collecting past due payments, and copayments
- Verified, reviewed and explained insurance benefits to patients to guarantee a full understanding of payment policies and procedures with multiple insurance carriers.
- Adhered to strict HIPAA guidelines at all times to protect patient confidential privacy when handling, processing, and distributing patient information
- Scheduled, rescheduled, and confirmed patients’ appointments with psychiatrists, nurse practitioners, and therapist
- Reviewed charts and flagged incomplete or inaccurate information
2
medical office receptionist
- Managed master calendar and scheduled appointments for 15 providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for over 3,000 patients.
- Completed and filed financial documentation for accounting purposes.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
3
medical office receptionist
- Short term coverage, assisting in the initial setup and operation of the office.
- Set up patient charts by entering all demographics, verify insurance information, and scheduled follow-up appointments through Accuro software.
- Answered the telephone and assisted patients and providers with appointment reminders and/or referral processing
- Performed routine clerical tasks like mailing, copying, handling all outgoing and incoming faxes, filing and scanning
- Cleaned and sterilized instruments and disposed of contaminated supplies
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