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1

leasing manager

  • Establish and maintain relationships with residents and provide assistance with concerns that they may encounter.
  • complete lease/renewal paperwork to ensure completion to company standards.
  • Entering all traffic into on-site and track leasing activities.
  • Report all property issues,leasing objections, and potential liabilities along with recommendation for solving such issues to Property Manager.
  • Help set the standards on how other staff member engage prospective and current residents  
  • Attend weekly construction meetings to discuss delays and upcoming deliveries of buildings.
  • Bi-weekly construction walks with Construction team to ensure progression is being made and leased apartments are being turned over on time and to standards.
2

leasing manager

  • Responded to initial phone calls and logged calls into problem tracking system, accurately documented and verified client information.
  • Cross-trained and backed up other customer service managers and identified individual development needs 
  • Introduced and monitored effective lease renewal programs; verified income and completed file tracking sheet for each applicant.
  • Communicated effectively with owners, residents and on-site associates.
  • Audited files and reported any issues requiring follow-up to program manager
  • Complete Month End and property accounting
  • Assisted with creating marketing collateral for property
3

leasing manager

  • Contacting prospects, showing apartments and collecting deposits
  • Preparing resident files for audit.
  • Collecting and scanning payments.
  • Filling in as Resident Manager when the Resident Manager is away.
  • Promptly responding to residents needs and concerns as they arise.
  • Being familiarized with the Y.A.R.D.I system, e-mails, and Microsoft Excel to perform the essential functions of the job. 
4

leasing manager

  • Meet, greet, and tour, and review prospective residents applications for the apartment complex.
  • Assist all current residents with any concerns pertaining to apartment housing.
  • Conduct weekly team meetings 
  • Adjusted property pricing optimizer weekly
5

leasing manager

  • Schedule appointments for apartment showings and show apartments to potential residents
  • Conduct background checks
  • Entered rent payments and posted notifications for 160 apartments
  • Complete leasing paperwork