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131
key account manager
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
- Research key customer wants and needs
- Suggest solutions that answer clients needs and wants
- Serve as the contact point for key customers and internal teams
- Resolve customers’ complaints in an effective and respectful way
- Gather, report and communicate customers’ feedback on service, technology, and product delivery
- Research and source new potential clients
132
key account manager
- Provide and maintain internal and external auditing and services for businesses or individuals.
- Gather and analyse pharmaceutical market data.
- Propose results of pharmaceutical market analytics based on programming solutions developed by Proxima Research as a final product
- Measure, track and analyze key account metrics
- Create reports for upper management
- Keep abreast with industry and market trends and best practices
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