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key account manager

  • Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives 
  • Research key customer wants and needs 
  • Suggest solutions that answer clients needs and wants
  • Serve as the contact point for key customers and internal teams
  • Resolve customers’ complaints in an effective and respectful way
  • Gather, report and communicate customers’ feedback on service, technology, and product delivery
  • Research and source new potential clients
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key account manager

  • Provide and maintain internal and external auditing and services for businesses or individuals.
  • Gather and analyse pharmaceutical market data.
  • Propose results of pharmaceutical market analytics based on programming solutions developed by Proxima Research as a final product
  • Measure, track and analyze key account metrics
  • Create reports for upper management
  • Keep abreast with industry and market trends and best practices