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1
junior systems administrator
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Experience in remote troubleshooting and managing Manage Engine service desk.
- Analyze user needs and recommend appropriate hardware.
- Train users and promote security awareness to ensure system security and to improve server and network efficiency.IT asset management.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Windows 10 troubleshooting and administration.
2
junior systems administrator
- Website Migrations
- Handle L1 and L2 issues
- Provide support over chat
- Handle Admin-Ahead product related sales and technical queries
- Escalate product related issues to Research and Development Team
3
junior systems administrator
- Provide first line technical and functional support.
- Develop custom reports using SQL and Power BI.
- Troubleshoot issues and outages.
- Train staff on new technologies.
- Ensure security through access controls and backups.
- Monitor performance and maintain systems according to requirements.
- Install and configure software and hardware for current and new staff.
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