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junior systems administrator

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Experience in remote troubleshooting and managing Manage Engine service desk.
  • Analyze user needs and recommend appropriate hardware.
  • Train users and promote security awareness to ensure system security and to improve server and network efficiency.IT asset management.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Windows 10 troubleshooting and administration.

junior systems administrator

  • Website Migrations
  • Handle L1 and L2 issues
  • Provide support over chat
  • Handle Admin-Ahead product related sales and technical queries
  • Escalate product related issues to Research and Development Team

junior systems administrator

  • Provide first line technical and functional support.
  • Develop custom reports using SQL and Power BI.
  • Troubleshoot issues and outages.
  • Train staff on new technologies.
  • Ensure security through access controls and backups.
  • Monitor performance and maintain systems according to requirements.
  • Install and configure software and hardware for current and new staff.