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insurance customer service representative

  •  Ensured appropriate changes were made to resolve customer’s issues
  • Completed contract forms, prepared changes of address records.
  • Contacted customers in order to respond to inquiries and any planned adjustments
  • Reviewed claims adjustments 
  • Reviewed insurance policy terms with customers 

insurance customer service representative

  •   Processed insurance claims and replacement orders 
  •   Escalated customer complaints 
  •   Answered customer inquiries on existing claims and orders