Implementation Specialist Resume Examples

implementation specialist

  • Code implementation and Ad campaign management for Google Ads.
  • Major responsibility includes : Speaking to international (UK and US based) advertisers,web developers and website owners on appointment basis. 
  • Help them set up their Ad campaigns in Google Ads and Merchant center. Troubleshooting and managing the same as well.  
  • Help advertisers with dynamic remarketing Ads which helps them in retargeting the existing users in the website visitors list.

implementation specialist

  • Make pre-implementation analyses and implementing information systems 
  • Prepare user documentation and providing service request support 
  • Deliver user trainings and assisting by system launching 
  • Coordination of software implementations in the field.

implementation specialist

  • Evaluate risks related to requirements implementation, testing processes, project communications, and training 
  • Identify and reconcile errors in client data to ensure accurate business requirements. 
  • Draft and maintain business requirements and align them with functional and technical requirements. 
  •  Coordinate with customers to design project scope and objectives and ensure achievement of same within the required timeframe and monitor completion of all projects.
  • Assist customers in the optimal utilization of all software tools and provide technical assistance implementation of all projects.
  • Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
  • Develop new processes and recommend improvements to all procedures and ensure an optimal level of customer satisfaction at all times.

senior implementation specialist

  • Effectively Implement ERP Cloud base Software to mid to large- sized group(client range from 10 to 100 users and/or $10,000 to over $1M in annual revenue). 
  • Developed training programs for end users that resulted in  Customer Retention and increased Sales or Revenues by 85%.
  • Oversee the planning and successful execution of Implementation activities including System configuration, Database Preparation for Data migration, pre- deployment virtual training and workflow development for new and existing clients.
  • Extensively involved in group projects designed to standardize new procedures with peer groups. Develop and utilize best practices to promote efficient deployments and help customers maximize value.

implementation specialist / office administrator

  • Developed employee training initiatives by leveraging industry trends and partnering with team leaders.
  • Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
  • Set up and monitored payment plans and processed payments.
  • Purchased client loads providing customers with payment.
  • Maintained office equipment and contacted vendors for maintenance and repair.
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel.

implementation specialist

  • Optimization of vending machine up-time and customer satisfaction.
  • Identify and resolve all issues and provide assistance for the same.
  • Maintain all client applications and provide a required update and modify all applications.
  • Coordinate with employees and customers and ensure all project completion within the required timeframe and according to contract.

implementation specialist

  • Helped in implementation of a loyalty program for a convenience store chain.
  • Performed load tests of the application in different test environments.
  • Configure the promotions in the loyalty software based on client’s specifications/requirements.
  • Ensured implementation is tailored to client needs by focusing solutions on industry-specific workflow, client base and protocols.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical application.

implementation specialist

  • Deploy, Implement, Enable & support Google tags – ads, analytics, tag manager
  • Troubleshoot issues with Conversion, Re-marketing, Dynamic Re-marketing, E-commerce, Cross-Domain, Google Shopping
  • Tag implementation on CMS platforms: WordPress, Shopify, Magento, Prestashop, Joomla, Shopware, Wix
  •  Customer service: Support, investigate, troubleshoot, educate client along implementation
  • B2B environment: Customer service, relationship management and support
  • Work proficiency & Web maintenance with associated knowledge: HTML, CSS, Javascript
  • Help advertiser to track their offline conversion data received after ad clicks with the help CRM’s (Eg: Sales force, Hubspot, Marketo, Zapier) and help them to upload data back to Google ads.

implementation specialist

  • Changing the Rating details as per given requirements.
  • Building/Modifying the code in “Example Author”.
  • Building test Scripts with TAQ Tool.
  • Testing the policies against the new Rates using “Express”.
  • Perform Shredding in SQL Database to shred the policy details.(Manually or Automatically).
  • Checking the Premium using “Product Studio” for Profit or loss.

implementation specialist

  • New South Wales Golf Club 
  • Melbourne Savage Club 
  • National Golf Club 
  • Sorrento Golf Club 
  • Pymble Golf Club 
  • Noosa Golf Club