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implementation specialist

  • Code implementation and Ad campaign management for Google Ads.
  • Major responsibility includes : Speaking to international (UK and US based) advertisers,web developers and website owners on appointment basis. 
  • Help them set up their Ad campaigns in Google Ads and Merchant center. Troubleshooting and managing the same as well.  
  • Help advertisers with dynamic remarketing Ads which helps them in retargeting the existing users in the website visitors list.

implementation specialist

  • Make pre-implementation analyses and implementing information systems 
  • Prepare user documentation and providing service request support 
  • Deliver user trainings and assisting by system launching 
  • Coordination of software implementations in the field.

implementation specialist

  • Evaluate risks related to requirements implementation, testing processes, project communications, and training 
  • Identify and reconcile errors in client data to ensure accurate business requirements. 
  • Draft and maintain business requirements and align them with functional and technical requirements. 
  •  Coordinate with customers to design project scope and objectives and ensure achievement of same within the required timeframe and monitor completion of all projects.
  • Assist customers in the optimal utilization of all software tools and provide technical assistance implementation of all projects.
  • Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
  • Develop new processes and recommend improvements to all procedures and ensure an optimal level of customer satisfaction at all times.

senior implementation specialist

  • Effectively Implement ERP Cloud base Software to mid to large- sized group(client range from 10 to 100 users and/or $10,000 to over $1M in annual revenue). 
  • Developed training programs for end users that resulted in  Customer Retention and increased Sales or Revenues by 85%.
  • Oversee the planning and successful execution of Implementation activities including System configuration, Database Preparation for Data migration, pre- deployment virtual training and workflow development for new and existing clients.
  • Extensively involved in group projects designed to standardize new procedures with peer groups. Develop and utilize best practices to promote efficient deployments and help customers maximize value.

implementation specialist / office administrator

  • Developed employee training initiatives by leveraging industry trends and partnering with team leaders.
  • Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
  • Set up and monitored payment plans and processed payments.
  • Purchased client loads providing customers with payment.
  • Maintained office equipment and contacted vendors for maintenance and repair.
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel.