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1

front office receptionist

  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
  • Identified guests  needs and offered  solutions and information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers needs.
  • Reported facility and room maintenance problem to appropriate  personnel for immediate remediation.
2

front office receptionist/secretary

  • Register all visitors upon entering the school
  • Sign students in late/dismiss early
  • Answer multi-line phone directing all calls to proper recipient
  • Sorting/distributing all internal IO mail and external mail to proper recipients
  • Sort/distribute all student report cards at the end of each grading period
  • Process Free and Reduced lunch applications for approximately 500 students by deadline
  • Volunteer coordinator: ensure that all school volunteers have completed the required applications/paperwork required by CMS, create and maintain the monthly volunteer schedule, ensure that additional volunteers are available and scheduled for all school activities
3

front office receptionist

  • Greet, register, and allocate rooms to guests.
  • Exhibits exceptional service at all times to both guest and fellow employees when communicating instruction, information or advice ensuring the details is received in a timely manner and understood.
  • Maintains the highest standard of professionalism, ethics and attitude toward guests and colleagues.
  • Oversee school book store
4

front office receptionist

  • DEAL WITH THE CUSTOMER ABOUT CHECK-IN AND CHECK-OUT.
  • PICK UP CALLS AND DEAL WITH THE CUSTOMER THAT WANT TO BOOK HOTEL ROOM OR AN EVENT.
  • CALCULATE AND POST THE DAILY MONEY COLLECTED BY THE OTHER FRONT OFFICE RECEPTIONIST.
  • PTA (Parent-Teacher Association) Front Office Liaison
5

front office receptionist

  • Answer customers’ questions, and provide information on flooring and pricing
  • Maintain clean and orderly work stations throughout store.
  • Assist owner with any requests.
  • Use different sites such as Microsoft Excel and Word to create quotes, receipts, and reports.
  • Keep record of total monthly taxes owed in by owner.